05/08/2018 Jessica T, Cockfield, null, United Kingdom
We stayed here for a local horseriding competition in the area. Lovely location, great food and a huge room- thrilled with that. Breakfast very good and very friendly service. Was a bit noisy but was ... more
We stayed here for a local horseriding competition in the area. Lovely location, great food and a huge room- thrilled with that. Breakfast very good and very friendly service. Was a bit noisy but was warned about that pre arrival- appreciated!
Unfortunately the car parking isn’t the best in the hotel, I would suggest marking bays out so people can get in and out more efficiently and not block each other in.
The reception manager, Betty? I think her name was, was a lovely lady who took real pride and interest in her work. The lady who checked us in- I don’t know if she had had a bad shift or whatever but it was like she couldn’t wait to get rid of us and go home!
Would come back and would definitely recommend. less
Emma M, Manager at Best Western Plus Banbury Wroxton House Hotel, responded to this review
Hello Jessica, thank you for your kind review following your recent stay with us and I'm delighted that, despite a couple of niggles, you enjoyed your stay and would choose to return again. Betty is our Reception Manager and has been with us for many years, she is a valued member of our team and a real asset to the hotel.