Need To Know Numbers

Reservations

Hotel Reservations
8am-8pm Mon-Fri
9am-6pm Sat-Sun
08445 76 76 76*

Cancel/Amend Existing Booking
8am-8pm Mon-Fri
9am-6pm Sat-Sun
01904 809215
 
Overseas Reservations 
24 Hour Freephone Service
0800 393 130 (free to UK callers)
 

Rewards

Best Western Rewards 
8am-6pm: Mon- Fri: GMT 
rewards@bestwestern.co.uk

0800 0420338 (Land line) 


Events

We’re big on groups. With over 250 individually owned and managed hotels in Great Britain, we can welcome you all with open arms. 

Group reservations 
8:30am-5:30pm: Mon- Fri: GMT 
groups@bestwestern.co.uk
0844 387 6400*

Meetings and Venues 
8:30am-5:30pm: Mon- Fri: GMT 
venues@bestwestern.co.uk
0844 387 62 40*

Feedback

Complaints & Compliments
 

If you would like to provide feedback regarding a reservation or a stay at a Best Western Hotel in Great Britain please contact our Customer Services Team. 

8am-6pm Mon- Fri: GMT
01904 809202
customerservices@bestwestern.co.uk


International Customer Services

If you would like to provide feedback regarding a reservation or stay at a Best Western Hotel outside of Great Britain please contact our International Customer Care Team.

Customer Services 
24 Hour Freephone Service 
custserv@cs.bestwestern.com 

Head Office

Telephone
01904 695 400

(9am-5pm: Mon- Fri: GMT)

Post
Best Western Hotels Great Britain

Central Office
Consort House
Amy Johnson Way
Clifton Moor
York YO30 4GP

Supplier Enquiries Email
supplier_enquiries@interchangeandconsort.co.uk


Business Development

Business Development 
8.30am-5.30pm: Mon- Fri: GMT 
businessdevelopment@bestwestern.co.uk

0844 387 6650


Media Enquiries

If you have a question about our brand or one of our independently owned hotels, we are happy to help. Please contact our PR Manager on 01904 695493 or for urgent enquiries outside these hours please phone 07967 173906.