The Townhouse Chester, BW Signature Collection

My husband and I stayed for one night but would have stayed for more if we could! The rooms were modern, clean and spacious.As it was Christmas the Hotels decorations and Christmas Tree looked lovely. The staff were friendly, especially Beth in Reception, but they all had a welcoming smile. Fantastically situated for the River and Shops but parking could be problematic. I have a Blue Badge so wasn't too bad for me but we saw a few Parking Tickets outside. The breakfast was top notch but they did not seem to offer a Continental choice. This, of course, could have something to do with Covid etc. All in all, a really nice Hotel. If we were to go to Chester overnight again we would stay there and would definitely recommend it. less

We chose the townhouse for afternoon tea for my daughters birthday as it had been recommended . The restaurant and reception is beautifully decorated for Xmas the staff were lovely and attentive .. the sandwiches and cakes were lovely and fresh .. prosecco was lovely too will definitely be back as have been brought an afternoon tea voucher for my birthday.. highly recommend less

This was our second year at the Townhouse Chester for bottomless afternoon tea. Initially, we had a few issues with the sandwiches, which we emailed in advance to change for dietary requirements, but they were sorted quickly. The reason we've been back for two years running is because the staff are so friendly and accommodating especially Becky, she was so lovely and attentive always keeping our glasses topped up. The premises are decorated beautifully and festive for christmas, and has such a homely feeling. Very comfortable and completely relaxing even with the hustle and bustle of chester. What we'd really like to see, and hope management consider, that next year they mix it up a bit and do a bottomless Brunch or an untraditional afternoon tea like the Baltic in Liverpool. Because we would come back year after year. Management have a very lovely business with even lovelier staff. Thankyou for another fab Christmas Afternoon Tea. less

Just had the most wonderful afternoon tea at the Townhouse in Chester..the staff were so friendly and helpful, the surroundings were beautiful and the quality of the afternoon tea was sublime...would certainly recommend less

Me and my partner had a night at the townhouse and thoroughly enjoyed it. The hotel is in a great location for nearby restaurants and shops. We ate at Picanha which was only a 5 minute walk away and very tasty. The hotel was very clean and the festive decorations were beautiful. We were met by a very friendly receptionist called Beth who was extremely welcoming. We also met Francesco the housekeeper who was really friendly and had cleaned the rooms amazingly. The room felt very fresh and clean. Breakfast was delicious and we used the takeout service to eat in our room. Overall a wonderful stay and I would highly recommend to anyone looking for a charming city centre hotel with friendly staff and a great service. Hopefully we will be back again soon! less