We had our wedding at the Richmond in February, from start to finish we could not have asked for more. Emma Crawford our wedding co-ordinator was perfect at keeping in touch answering our million and one questions and genuinely seemed as excited about the big day, as we were. The only thing that nearly stopped us booking, was that it was not 'dog friendly' and we wanted our dog their too. After asking and showing them our dog, Joe the manager agreed that she could attend. This completely was the icing on the cake.
The room that I stayed in the evening before with my bridal party was ideal, a two bed apartment with sitting room and 2 bathrooms. This gave us plenty of space to relax and get ready on the day without feeling that the room was busy. We had handed over a lot of wedding decorations that we had made/decorated ourselves. I simply dropped them with Emma and her team the night before and briefly said where I would like them, to which she replied, "no problem," as always. They helped move and carry things to the room when Storm Doris was giving the city a battering outside, even though the hotel was completely full. Their help continued on the day itself also.
On the morning of our day, Emma came to speak to us to explain how everything was getting on, telling me when things had arrived and how nice it was all coming together. Not once did I feel stressed about anything as I knew I was in safe hands under her. I even got a little sneak peek, I was far from neurotic about details and let them use their experience to place things for the best around the room and venue.
Throughout the day, we had staff checking on us making sure we were happy or needed anything. The change over of rooms was efficient and seamless. Food was gorgeous, I honestly don't think I have anything negative to say about the whole experience, apart form it was over too quickly! Emma and her team are exceptional at what they do and if you have your wedding here, I am sure that you will also feel the same.
You know how thankful we are and Ian and myself are just filled with happy memories of our wedding day there.