Responsible, Ethical and Sustainable Tourism (REST) accreditation scheme

The REST accreditation criteria has been designed to adapt to the footprint of any business. So, whether a Georgian town house or a custom built modern aparthotel, the scheme supports hoteliers in making sustainability changes that are realistic for each property.

This widely acclaimed scheme not only evaluates environmental sustainability, but also relationships with clients and hotel workforce. It examines Corporate Social Responsibility practices, Human Resources directives, and supplier connections.

REST includes a full range of services, from initial calculations through to benchmarking, goal setting and monitoring, it’s a true ‘one-stop-shop’ for hospitality businesses looking for a ‘mark of excellence’ when it comes to integrating sustainability practices into core business strategy.

The REST scheme is based on 3 pillars: Responsible, Ethical and Sustainable.

The REST accreditation is applicable whether you cater for delegates in a conference venue, a corporate hotel for business travelers, operate an attraction for families, run an experience for sports enthusiasts, a café for day trippers or leisure accommodation for all.

We are looking for best practice, to see that you are doing as much as you can do in your environment. Examples of our assessment criteria are listed below.


Corporate Social Responsibility (CSR), Community and Involvement

  • Relationships with the community.
  • Involvement with charity.
  • Improving the quality of life of local people.
  • Promoting local crafts, products and services.
  • Active involvement in environmental or community initiatives.


Inclusivity and Integrity

  • Equal opportunities.
  • Accessibility policy and practice.
  • Equity policy and practice.
  • Cyber security.
  • Staff benefits.
  • Staff wellbeing.
  • Training.


Environmental and Economic Management

  • Waste.
  • Pollution.
  • Water consumption.
  • Energy.
  • Carbon footprint.
  • Own energy generation solutions including renewable energy.
  • Sustainable developments such as development of green space for guests.