Tired and in need of a refurb.
15/08/2019 TheJetSetter123, Whitby, United Kingdom
The Lincoln is in a prime position, right next to the Cathedral and a minutes walk from all the shops and attractions. The staff are friendly and attentive and I believe the hotel tries hard to provid... more
The Lincoln is in a prime position, right next to the Cathedral and a minutes walk from all the shops and attractions. The staff are friendly and attentive and I believe the hotel tries hard to provide a good experience for its customers.... however, the rooms are in desperate need of refurbishment! The bathroom facilities are very stained and old. The walls are marked and things are broken. Put simply, this hotel is tired and is well overdue an overhaul. It will never be fantastic until these issues are addressed and I hope they are, as I would love to see this hotel do well. less
Lincoln_Hotel01, General Manager at The Lincoln Hotel, responded to this review
Thank you for taking them time review your stay with us, and for your kind comments regarding our excellent position opposite the Cathedral and the excellent team.
The hotel is continuing to invest in the property, with a new foyer and reception desk due for completion in the next 4-weeks. We are also close to finalising a revamp of our Restaurant and corridors. We will continue to listen to our guests in order to improve.
Thank you again for your feedback