Met up for a family reunion people came from all over uk even USA private room was very hot & stuffy, we had a 3course set meal £25 per head food was terrible tomato soup was luke warm & far to sweet ... more
Met up for a family reunion people came from all over uk even USA private room was very hot & stuffy, we had a 3course set meal £25 per head food was terrible tomato soup was luke warm & far to sweet no bread roll for me or partner , vegetarian tart filling was tasty but pastry case was rock hard
Bakewell tart was inedible you could not eat the case most people had to leave it
Eaten here many times & been good but never again
Waiters & waitresses very friendly & polite such a shame the food was so bad less
Lincoln_Hotel01, General Manager at The Lincoln Hotel, responded to this review
Thank you for taking the time to tell us about your experience at the Lincoln Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for adding some balance to your review and noting that the many times you have dined with us in the past it has always been good.
At the Lincoln Hotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.