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Sure Hotel by Best Western Newcastle

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A warm North East welcome awaits in Newcastle.

Bright, modern and airy, Sure Hotel by Best Western Newcastle is a comfortable base for exploring everything this vibrant city has to offer, from world-class music venues and museums to awe-inspiring architecture and unique shops.

It stands in the shadow of St James' Park, home of Newcastle United, which is a 15-minute walk away.

All our refurbished twin and double rooms have been tastefully decorated to provide a relaxing setting. Each has a flat-screen TV, en-suite shower, work area, alarm clock, tea and coffee-making facilities and blackout curtains so you can get some proper shuteye. The rooms face towards the city centre, with some offering views of St James' Park. The hotel also offers free Wi-Fi and ample parking.

Many of our guests commend us on our spotlessly clean accommodation, and we take great pride in our friendly, professional service. While staying with us, we recommend treating your taste buds to a meal in our popular Punjabi restaurant - you won't be disappointed!

Newcastle city centre and railway station are within walking distance of the hotel - so let the adventure begin.

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358 Westgate Road
Newcastle Upon Tyne
United Kingdom
For enquiries or to make a reservation please call 03330 034252


Bars, Free WIFI, Restaurants, Lift to all floors
Free internet available throughout the hotel
There is free parking available onsite.
Pets: No Pets accepted
Check-in & Check-out
15:00 | 11:00


Dining and Bars

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For some of the best Indian food in town, Luigikhan's Restaurant is the place to be. It's attached to the hotel and serves authentic Punjabi cuisine in simple rustic surroundings, with large brown leather sofas and solid wood tables giving it a warm, homely atmosphere.

The menu is jam-packed with traditional curry house favourites, from chicken tikka masala and king prawn madras to vegetarian dishes, chef's specials and freshly baked naan breads. The hardest part of your day will be deciding what to have!

In the morning, breakfast is served in our Reception Lounge, where there's a choice of continental and cooked foods, along with freshly ground coffee, to kickstart your day.

Opening hours

Breakfast: 07:00 - 09:00
Dinner: 17:00 - 23:00
Weekend times may vary
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Drinks-wise, our restaurant bar has a huge selection of fine wine, beer, spirits and cocktails to choose from.

Opening hours

Weekend times may vary


Newcastle United Golf Course

Course information

Course Type: Heathland
Location: Off Site
Holes: 18
Par: 72
Distance: 6600 Yards
No handicap required


2.5 Miles miles away in NE5 3JW


Pro shop golf facilities


9 holes Yes
18 holes £15.00
Trolley hire £15.00

Location and Attractions

Getting there.

Sat nav users: type NE4 6NU

Send to Tom Tom

Nearest motorway: A1/A69, J, 2.50 miles
Nearest train station: Newcastle, 0.90 miles
Nearest airport: Newcastle, 6.80 miles
Free parking on site (29 spaces)
On site disabled parking (1 spaces)

358 Westgate Road
Newcastle Upon Tyne
United Kingdom

What's nearby?

Cities & Attractions

  • Discovery Museum (0.5 miles)

  • Grainger Market (1 miles)

  • Newcastle Castle (1 miles)

  • The Quayside (1.2 miles)

  • The Angel or the North (5 miles)

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40


TripAdvisor Traveller Rating: Rating: Based on 160 traveller reviews
Rating: 5 76
Rating: 4 58
Rating: 3 20
Rating: 2 5
Rating: 1 1

Small but fantastic stay

12/09/2019 Paul_D_Hill, Shepperton, United Kingdom

The rooms are small, but very clean and well maintained. The bathroom was tiny but had a decent sized shower but again very clean and well maintained. My only criticism is the towel rail is next to th... more


Bed and breakfast for 2 nights

11/09/2019 mejane2018,

Pleasant mid priced hotel. I walked from the station. Wouldn't advise that with a heavy case as it is mostly up hill. Pleasant and helpful reception staff. There is an Indian restaurant next door whic... more


Good location

09/09/2019 427patriciaj, Beal, United Kingdom

Stayed 2 nights for rugby international at St James Park. Ideal location only 15 minute walk to stadium and further few minutes into town. Room spotless and lovely big bed. Breakfast basic but adequa... more


Good hotel not that far from the city center

03/08/2019 Cornelie_Franck, Molsheim, France

Our room was spacious and had a very comfortable bed. Rare fact: the doors in the corridors use a mecanism that prevent them to slam, which is very appreciated when your room is next the lift. We coul... more

Owner Response
Surehotelnewcastle, General Manager at Sure Hotel by Best Western Newcastle, responded to this review
Dear Cornelie_Franck, Thank you for your feedback regarding your recent stay at the hotel. As you mention we are a short walk from the City Centre and the advantage of a FREE guest car park.. I'm sorry to heat that you didn't enjoy the breakfast selection. The windows in the main part of the hotel are only single glazed as a Grade II listed building and were not allowed to add secondary glazing. The hotel is on a main road and not sure what you mean by area not nice? We hope to welcome you again to the Sure Hotel Newcastle on your next trip. Many Thanks Ian Nicholls General Manager

A wonderful stay

21/07/2019 emilyAllen19_,

We arrived in the early hours of the morning with our toddler to visit my sick nan in hospital the gentleman on reception was very friendly. The following morning there was another lovely gentleman on... more

Owner Response
Surehotelnewcastle, General Manager at Sure Hotel by Best Western Newcastle, responded to this review
Dear emilyAllen19_, Firstly may I take this opportunity to Thank You for the lovely feedback. We always like to hear from guests and their experience while staying with us. We are a small hotel and like to offer that homely feel. Its nice to hear that you found the staff friendly, I myself on in the morning had fun entertaining your gorgeous daughter. I hope all goes well with your Nan and we look forward to welcoming you again to the Sure Hotel Newcastle on a happier occasion. Many Thanks Ian Ian Nicholls General Manager