Rogerthorpe Manor Hotel, BW Signature Collection

Stayed here for one night with my Mum. We had a lovely warm welcome from Joe on reception. Our room was spotlessly clean and nice & warm. We had a really nice view of the countryside at the back of the hotel. The grounds were really well maintained and we loved the Christmas decorations. We had all our meals at the Jacobean pub attached to the hotel and the food was delicious. I would highly recommend this hotel and wouldn’t hesitate to stay here again! Thank you! less

We arrived at the hotel and looked beautiful from the outside but after we walked in that’s when the problems started. The room was shabby and the floor was uneven and there was not hot water! when we went to complain they said we are in the old part of the hotel so had to deal with it so had to have a freezing cold shower. The bed was tiny and was very uncomfortable and to make things worse we got no sleep as all we could hear was banging about. The meal at night was OK but the breakfast was pretty bad. The quality of food was low and items were not labelled up correctly. When we went to check out and was not asked if we had a good stay or asked for feedback if i was asked i would have complained but i don’t think they would have cared. Wasted a lot of money for a night of no sleep , will never go to a best western ever again. less

We stopped going here a few years ago when they decided they were waaaaay better than anyone else in the area so needed to be waaaaaaaay more expensive. Trouble was they were worse than anyone else. Worse by a very long shot. Shoddy food and service with a total lack of care. I was VERY unhappy when my friends wanted to meet here and did everything I could to get the venue moved. I have succeeded every time we’ve met over the last two years but this time they ganged up on me and I lost. Well credit where credit is due they have improved the food and been sensible with the prices. All the dishes looked good and I am actually looking forward to returning as this used to be a weekly thing for us and we’ve missed it. less

Had a fabulous pamper party stay in suite 19 for a friend's 50th birthday. The room was amazing had 4 massive beds which were made up beautiful and so comfortable, it even has its own disco floor and disco ball. There was prosecco and strawberries delivered at a time arranged at booking then hot chocolate served later in the evening although no marshmallows which should have been in the candy basket but the goodies in there more than made up for it. We ordered room service instead of going to the restaurant for evening meal, it was delivered very quick and the food was excellent The upstairs had 2 showers and 1 toilet (would benefit from another toilet, there were only 5 of us so could imagine it would be difficult with a larger party) 30 minutes treatment was included (although we only received 20 mins) the girls were very professional this was completed in the upstairs area. Breakfast was also Included which was served in the hotel restaurant with an excellent variety of choice of continental and cooked food. Staff were very accommodating friendly but very professional. Wish we had been able to stay more than 1 night. less

The one thing that makes this hotel stand out from others is the staff. Everyone who works at Rogerthorpe is welcoming and friendly. Nothing is too much trouble for them. I ate in the restaurant both nights and the food was lovely. Large portions with quality ingredients. I stayed in room 5 but the noise from the air con fan kept me awake. I contacted the night manager at midnight and she very kindly moved me to another room - no fuss just great, helpful service. I will stay again next time business brings me Doncaster way. less