We visited as a group of 8 for my hen weekend. Included in our package was a 3 course dinner with cocktail, spa with a 30 minute treatment and a glass of Prosecco and chocolates as well as breakfast both mornings.
The hotel was very easy to find. Check in was very easy,no waiting. All of our rooms were together.
Had a lovely private dining room for our dinner on first night. Dinner was very nice and the cocktail was lovely presented in a a very pretty glass. Staff very pleasant for dinner.
Reception very helpful in organising taxis for us.
First morning for breakfast, was lovely in our own private dinning space sat and had a very leisurely breakfast. Good choice of cooked options as well as cold buffet choices. Plenty of tea offered on first morning.
Then it was off to the spa, where they had a glass of Prosecco and chocolates made by the kitchen waiting for us. Some other kind guest did drink one of our Proseccos and ate some chocolates prior to us been shown to it, although it was kindly replaced and they apologised for it.
The therapists were all lovely and friendly, treatments were lovely,
Breakfast the next morning was very disorganised, it was busier than the previous morning which I understand a wait, but we had to chase up for our hot drinks. When asked where the tea was the staff member was quite rude and disinterested. This was after a 20 minute wait, then 1 pot of tea did finally appear but it was meant to be for 6 of us and was only a small pot. Ordered breakfast and after 45mins of waiting chased this,had to go to reception to explain we would be late for checkout as had been at breakfast since 9.30 and now 10.45 and still no breakfast, check out is 11. She was very apologetic. It was a shame as one member of staff was trying very hard at breakfast, the front of house leader we had on the first night and the other one just was not bothered
Apart from that one hiccup it was a lovely weekend, the grounds are lovely and spa area is great very easily just relax in that area.
Would definitely return less