Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

Great location just off A14 and a short drive from the Park and Ride if you want to visit Cambridge but offers a relaxing break with access to the spa and a variety of treatments if you prefer to stay put. Good food for dinner and breakfast and friendly staff who make you feel welcome. Try the hot stones massage for a truly delicious treat. less

We recently stayed in a standard double room; while the bed was comfortable and the pillows were acceptable; the ceiling fan was held one by a single wire rending it in operative. Similarly the bathroom door would not open all the way due to the uneven floor. The TV in the room was not programmed in so there were not any channels we could watch of the evening time. Similarly the jacuzzi was out of operation and the booking/management of the spa facilities were in disarray. Breakfast was average, I ordered poached eggs on toast with bacon instead received eggs and bacon with toast on top! We arrived at 8:30 (30 minutes into service) and we were informed that they had already run out of baked beans! Disappointing for my vegetarian girlfriend. Despite the dining room being nearly empty we were seated right next to a couple - a) not Covid secure <2m between us! b) it would have been nice to have suitably spaced out diners! Finally tomato ketchup sachets had run out and pastries were NOT in a plentiful supply! Some staff members need to be educated on how to wear a mask (hint covering the nose). Would not stay again .... nor recommend. less

We’ve just had the most amazing time at Quy Mill Hotel & Spa where we spent the night and the following day celebrating our anniversary. On arrival we were checked in earlier than expected as our room was ready and everywhere adhered to the Covid restrictions, we felt totally safe and the staff were all so friendly and accommodating. Our room was a delight, with a 4 poster bed, laid out with red petals in the shape of a heart (what a sweet touch) and the large bathroom with jacuzzi was a special treat. Our evening meal was tasty, the chef certainly is great with flavour. Sunday morning was greeted with a fantastic breakfast in bed (full English with all the trimmings) and we took advantage of the Snoozy Sunday offer as a bit of an extra lie in. It gave us the room until 5pm and lunch was included. We didn’t need the extra time as we booked in for a swim and steam followed by a wonderful 60 minute massage. All in all we’ve had a fabulous time and are now heading home, fully relaxed and rejuvenated. Thank you for making us feel so looked after. We will certainly return again. less

Lovely weekend break we enjoyed the spa although slightly concerned there were a lot of people using the pool despite us booking a slot. There should be some changes re Covid as tongs at breakfast and all using the same bottle of water isn’t very reassuring. We were also dismayed to have our drinks in the evening brought to us with the waiter carrying them in his hand everywhere else we have been they have been brought on a tray. The same happened with the cutlery. Some of these changes really do need to be put into place for this busy hotel less

We chose Quy Mill for our wedding. What a great choice this venue was. From start to finish, it’s been pleasure dealing with them. I must give a special mention to Lizzie who has been amazing to deal with and made the whole process seamless. The team during the event were professional and so genuinely warm. It made the whole experience even more special. The food was fabulous, the bedrooms were spotless and Paul and the team were so accommodating and nothing was too much trouble. We had safe secure areas for our party of 15, including for breakfast. The hotel has a beautiful and immaculate garden that we had exclusive use of. The function rooms and garden have good accessibility for wheelchair users too. We also used the swimming pool the next day - again staff were lovely and it was spotless. We literally couldn’t have asked for anything more. Thank to everyone who was working that day - you are all so lovely. To the managers of the hotel - you have a great team!! less