We went and I’m afraid did not have a very good experience. The house itself you couldn’t go in it was closed. Middle of nowhere and only pizza cooked outside to eat if you like pizza if not your stuf... more
We went and I’m afraid did not have a very good experience. The house itself you couldn’t go in it was closed. Middle of nowhere and only pizza cooked outside to eat if you like pizza if not your stuffed. Only a outside bar no good if poring with rain. Bad nights sleep with a boiler that sounded like a washing machine on spin all night long on and off right next to we’re you we’re sleeping. Also when we went in our room there was a man sat on a chair right outside our bedroom window. less
Michelle Pegg, Sales at Quy Mill Hotel & Spa, Cambridge, responded to this review
Stburton, thank you for your feedback. The hotel, as you would have been aware, was partially open and offering a very reduced service during July & August with reduced rates, due to the devastating effect that Coronavirus has had on our industry. We made this very clear on our website and 3rd party sites as well as offering take-away service and other options at check-in.
I am very pleased that the hotel is now fully open (as from 1st September) with our wonderful Celtic and Lounge bars, the Waterwheel Restaurant and our health club & spa. We do hope that we will be able to welcome you back for you to experience the hotel properly.