Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

Reserved for my husband's birthday! The room was nice at the new Stable style suites, my husband's was welcomed by blue balloons and a sweet bday card, a nice touch. The bar area was nice but not enough tables and the adjacent rooms felt cold and unwelcome, too bright not enough tables, a shame because the outside views are very beautiful, maybe a bit more tables would do the job, good selection of quick meals and the waiters we very friendly. Loved the pool and the spa facilities very clean and the pool in the right temperature, very welcoming and friendly staff, booked a massage and the therapist was really nice and knowledgeable, very relaxing, definitely recommend! Breakfast very tasty and the service memorable. Overall a very nice and relaxing experience. less

Service was outstanding, made to feel welcome as soon as you walk through the door, beautiful cakes and a good variety of different cakes, sandwiches were fresh and full of filling, choice of brown and white less

Not many customers for Sunday Lunch but filled up with guests having Afternoon Tea which was quite odd as my family were still eating lunch. Lunch menu quite interesting and the food was well presented but not many staff on duty. less

Our special private room was beautifully set out and we enjoyed some great service and attention from the reliable staff. The food was presented well and timed beautifully... one or two declared that one of the starters was tasteless but in general good sized well cooked portions. Good wine list, clean and warm rooms and ample FREE parking at this historic converted mill. Thanks less

Right I will start with the positives, Staff friendly and very welcoming, everywhere was clean, location was perfect to get to park and ride into Cambridge and we received some chocolates as we were there for our Anniversary. Now for the negatives we paid alot of money to stay there for 3 nights in a Executive Queen room, if this was a better room I dread to think what the normal rooms are like. The TV was tiny and signal was poor and No BBC channels, lighting in the room was poor and lamp shades were broken, carpet had a big lump in the middle of the room bed was quite small and it also was very dated and in desperate need of redecorating. Menu in main restaurant was limited we ate in the bar and preferred this menu to the other. I loved Cambridge and would love to visit again unfortunately it won't be at this hotel I have stayed in alot better hotels for alot less money. I was hoping for a little bit of luxury I was very disappointed. less