Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

We have been to the Quy Mill before but not for a long time and it has always been a winter stay. The hotel was still excellent our room was clean and spacious, great choice of tea and coffee and superb biscuits. The bath had a whirlpool which was fab. We ate in the Celtic bar, the staff were attentive, especially the order gentleman who was probably the bar manager, The food was delicious !!. Had a great nights sleep only downside was no air con and although the quy mill have done their best and have provided a fan in the room and celling fan it was a bit noisy to sleep with. Excellent breakfast great choice and the staff were fabulous. Checkout busy but reception staff efficient and friendly, especially dealing with another guest you clearly was trying to get our of paying her bill . We are looking forward to coming back to stay again less

A very nice stay Everything from the room, the food and the staff were very nice The gym could have been a little better equipped and the air con in the room was a little loud. It's a lovely place, would definitely stay again less

My partner, booked this hotel as a surprise for me, as it is suppose to be a spa hotel, hitch I love to have various treatments, upon are arrival in Friday afternoon I went to book treatments, and to be told all is fully booked, the inky time they could offer me was Sunday , as we have to vacate the room at 11am so I wasn't happy at all, my partner was disappointed. When we went to check out on the Sunday, we did mention it, and we wasn't the only ones complaining, then we were told we should have pre booked, my partner wouldn't know what to book for, not very helpful at all. When the cost for 2 night stay is £150 per night we expect a little more for being book d in this hotel, We did send an email on Monday, but they haven't had the decency to reply, so will not be going to that hotel again, when you can get the same at a cheaper price A very disappointed customer. less

I have stayed here a number of times with work and am impressed each time i visit the rooms are extremely good with great pool and gym to use . The restaurant is good with a great selection , and the bar area is nice . When i stayed last there was a function on in the main room and guests were shown through to a smaller bar / restaurant area which again was nice . Well worth a stay less

Visited here for our wedding anniversary and from the moment we checked in we were treated really well. We enjoyed lunch in the bar followed by an afternoon using the spa and having a massage. For the evening we dined in the restaurant and the food/drink was extremely good. The room was also a big plus, very spacious and loads of character. We will definitely be returning for another stay! less