Hotel 52 Whitley Bay, Sure Hotel Collection by Best Western

I have stayed in the hotel before and was delighted with the room, breakfast, and of course the cost, then after reading some of the reviews wondered if it was the same place the reviews were commenting on, so I took a chance and booked last weekend with 14 in the party to visit and take in a day at Newcastle races, on arrival we were met by a very helpful staff the rooms were spotlessly clean and a great breakfast was provided all for a very low cost, the bar attached was good value and again staffed by lovely people, well done Lynne keep up the great work. less

Booked a room for university placement, the room is so hot and stuffy and you can’t swing a cat, bathroom not ideally clean and lots of holes in the wall! Feels like I’m staying in a shed. Had to re tune the tv and no plugs near the bed so having to get up to turn off my alarm. Stair case is falling a part and carpets could do with a little TLC stains everywhere Thank god I’m only staying a night. They should consider charging less for this room only worth £25 max travelodges are better. The only good point is that it’s not far from a picturesque beach and a walk to a sainsburys local. Staff are friendly but should definitely not advertise this as a room more like a store cupboard. Definitely requesting a refund because it shouldn’t have been advertised as a double when there’s barely a single bed Fingers crossed for a good night sleep. Experienced traveller. less

We booked a 2 night stay in one of the larger rooms. The staff were friendly and helped us find a parking space in arrival. Unfortunately the hotel had a general appearance of being rundown, the corridors very shabby and the carpets. On the positive side our room was a lovely size but lacking in any styling and furniture. We had no wardrobe just a self in the corner with a rail underneath and 6 coat hangers. There were no drawers for your clothes, despite there being plenty of room. The sofa was nice and comfy and needed as the tv was so small you would not have been able to see it from the bed. The very sad tea tray was on a desk under a sloped ceiling on which we bumped our heads several times. The bathroom was not good a very cheap toilet seat, no plug for the bath, the skylight did not open and the sounds of pigeons accompanied any visit. We also struggled to turn the cold tap off and after flushing the toilet took ages to refill. The toiletries are not good quality and I would recommend bringing your own. The shower pressure was good considering we were at the top of the building. The position of the hotel is good very near the sea and we liked Bar52 next door, which was very nicely decorated and reasonably priced drinks. On arrival you had to give a time you wanted breakfast which was fine the first morning but we were up earlier the next day and asked if could have any earlier and advised chef was not ready but could have some toast - this is the first hotel I have had to book a time slot for breakfast. This trip cost £243 which was not value from money and despite selecting to pay at hotel on booking the money was taken from my account the morning before arrival. I would recommend the Premier Inn up the road which in a better position and better value for money. Whitley Bay is lovely and Tynemouth. less

Arrived at 3pm. Room 10. Rubbish in corridor x was still there the next morning at 10am. Put coat x bag on comfy chair x the back leg fell off as chair was only resting on top. Paint work needs a little TLC. Mirrow been put up 1/2 cocked x know where near sockets for doing hair. Couldn't open windows, room was quite warm. Windowsills were filthy. Bathroom needed a good clean. Carpet a disgrace. Toilet too near wall. I wiped the dust off the toilet cistern x cleaned the heated towel rail which was covered in toothpaste (next to basin) water marks x dust. Bottom of the shower needs sorted x the sealant black. Not good for a Best Western hotel. Will definitely not be returning 😏 less

Visit to Hotel 52 3 days ago. My wife and I were looking for a hotel with easy access to the beach in Whitley Bay. The location of Hotel 52 seemed just right. The glossary suggested that there was 'free parking'. Yes. this was correct. Parking for 3 cars!!!!! I managed to parallel park with the others, be it on the main road. The room, which I asked for, which was distanced from the 'Bar' next door, was through endless corridors and swing doors on the 1st. floor. Sadly there was no insulation between the rooms, so any movement outside transmitted into the bedroom. Having just come from a modern 'Travelodge', the room seemed 'caught in a time warp and reminded me of many years ago, when I went with folk to a b&b in Blackpool. There were two light switches. One in the room and one in the en-suite and I still have the bed springs imprinted on my back! To be fair, the en-suite was decent, apart from a wobbly toilet seat. We were constantly disturbed by the deep barking of a dog next door. When departing, we were said 'good bye' to by this dog at 0645 the following morning. What the other guests thought, I shudder to think. Sadly I paid £82 for the room. On reflections, it probably was not worth half of this amount. Should have done my home work on reviews. Never again. less