Hotel 115 Kew, BW Premier Collection

Room was a good size and very quiet, bed was large and very comfortable, staff were friendly and responded quickly to requests. Parking was expensive and when I stayed there, the car park was almost empty. But as with many hotels, I often wonder if hotel designers ever stay in the hotels they design ? Some points from Hotel 115: Why is the cupboard above the tea making cabinet not set back like in a normal kitchen so you don’t knock your head on the sharp steel door handles all the time ? Why is the ‘smart tv’ not so smart and why do you need multiple button selections and have to trawl through menus to simply change channels ? Why aren’t there simple channel numbers to select instead ? Why are the toilet roll holder and shower shelf located behind you and so difficult to reach ? Why isn’t the shower shelf big enough to hold soap, shampoo and small nailbrush ? Why are the lights and powerpoints on different circuits, some of which are governed by a master switch. This means all the bright room lights came on when I just wanted a dim bedlight during the night. Why is there a gadget beside the bed (not a clock) which sounds an alarm which you didn’t set and can’t be turned off by pressing any of the six buttons on top ? I had to unplug it from the wall to silence it. less

Did an overnight stay here, very unassuming. Rooms don’t reflect the exterior thankfully. Rooms are well sized, clean comfortable and modern. Bar and restaurant are reasonably priced, one of the cheapest hotel breakfasts I have experienced that was edible! I would recommend this hotel for price and ammenities as well as location. less

Visiting friends up the road - couldn't have been handier! Friendly staff, great bed, quiet, nice bathroom, and seemed good value. Room service was quick and efficient also! The room even had a lovely courtyard. Didnt use it, but may do next time! less

The room was lovely, clean and quiet and a very big thank you to the 24hr reception staff member on duty last night to check us in on an unexpected late check in who was friendly, helpful and provided outstanding customer service. less

Accommodation that was reasonably priced from a one night stay near family. Easy to book through Wotif. Valet parking for reasonable price. Fantastic dark room and great shower. Need larger dressing gowns. less