Heywood House Hotel, BW Signature Collection by Best Western

11 Fenwick Street, Liverpool, Merseyside, L2 7LS, England
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Heywood House Hotel, BW Signature Collection by Best Western

Affordable boutique luxury in the heart of Liverpool.

Built on the site of Liverpool's first bank, the lovingly-restored Heywood House Hotel, BW Signature Collection by Best Western combines original style with modern luxury.
Just a stones throw from James Street station in the thriving business q
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Bars, Lift to all floors, Restaurants
There is parking available nearby.
Pets not accepted
Guide, hearing & assistance dogs only.
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

  • The Alchemist
  • The Alchemist

The Alchemist

Feeling peckish? Our guests can enjoy breakfast and dinner at The Alchemist on the ground floor of the building. It does a full English, sausage butties, gourmet burgers, fajitas and more. And its cocktails are legendary!
There are also several bars and restaurants in the vicinity where you can enjoy everything from a quiet drink to a slap-up celebration meal.

Opening hours
Breakfast: 08:00 - 12:00
Lunch: 12:00 - 17:30
Dinner: 17:30 - 22:00
Weekend times may vary

The Alchemist

Enjoy a flaming atmosphere, creative cocktails and devilishly delicious all-day dining that's become the Alchemist trademark - Theatre Served.

Opening hours
09:00-01:00
Weekend times may vary

Reviews of Heywood House Hotel, BW Signature Collection by Best Western

Traveller Overview:
4.5 Rating: 2064 reviews
Excellent 58%
Very Good 30%
Average 8%
Poor 1%
Terrible 0%
Rating

733kimf, wrote review 18/01/2020

Great boutique hotel

Easy place to stay for getting around. Friendly staff. Lovely modern decor and clean. Food is served next door in the Alchemist but there is an interconnecting door. Live music next door was great. I ... more

Owner Response
HeywoodHH, Manager at Heywood House Hotel, responded to this review
Dear 733kimf, thank you for taking the time to leave a tripadvisor review as this really helps us as a small business. I am pleased to read that you found all aspects of your stay with us up to standard and we look forward to welcoming you back in the near future. Kind Regards, James
Rating

Patricia C, wrote review 13/01/2020

First time in Liverpool

Great hotel, fabulous location, very helpful and informative staff (thanks Chris & Rob). Our room was spotlessly clean and we liked the White Company products in the bathroom. Great comfy bed, bedding... more

Owner Response
HeywoodHH, Duty Manager at Heywood House Hotel, responded to this review
Dear Patrcia. We are pleased to hear that you enjoyed your stay here with us and that you found our rooms spotless, our beds comfy, our location perfect for what you needed and our staff both helpful and informative. We would like to thank you for taking the time to leave such a positive review, we really appreciate all feedback and look forward to hopefully welcoming you back here to Heywood House Hotel at some point in the future. Kind Regards, Rob.
Rating

brutusOslo, wrote review 12/01/2020

Very good, almost excellent

First the conclusion: We really like the place and have already booked our next stay to Liverpool there. Why? The location is excellent, the staff is friendly, the rooms were ok, all very clean and th... more

Owner Response
HeywoodHH, Duty Manager at Heywood House Hotel, responded to this review
Dear brutusOslo. We are pleased to hear that you enjoyed your stay here with us and that you found our rooms clean, our WiFi acceptable, our staff friendly and our location perfect for what you needed. We are also thrilled to hear that overall you found our hotel good value and we would like to thank you for taking the time to leave this review, we really appreciate all feedback. We hope to welcome you back here to Heywood House Hotel at some point in the future. Kind Regards, Rob.
Rating

49dazm, wrote review 11/01/2020

Dissapointed to be honest

Very limited parking outside which is metered 8am-6pm. Carpark Q in middle of city which is a nightmare to find if your not from the area then its a ten minute walk to hotel with luggage. Get voucher ... more

Owner Response
HeywoodHH, Duty Manager at Heywood House Hotel, responded to this review
Dear 49dazm. We offer the 30% discount at Liverpool One Q-Park due to the fact there is limited parking outside the hotel itself and we would like to offer our guests a 24 hour secure place to park their car. We have directions to the car park on our website as well as in our reception area with our staff being more than happy to assist with any directions that are required. We would also have been more than happy for you to drop your luggage off at the hotel prior to parking your car to avoid you having to walk with your luggage just like many of our guests do. In regards to the food and breakfast, we have a partnership with The Alchemist next door and therefore are unable to determine the opening times however we clearly state these on our website as well as all other third party booking sites. If when you arrived to the hotel and realized breakfast was served too late for you, and you had pre-paid for it, if you had spoken to our receptionist we would have been more than happy to look at refunding this for you or even putting the pre-paid amount towards an afternoon/evening meal. We are pleased to hear that as a Best Western rewards member your loyalty to the brand was recognized and you were given a complimentary upgrade to one of our top tiered rooms The Superior Balcony. Unfortunately, we are not responsible for the weather in January. We would like to thank you for taking the time to leave this review, we really appreciate all feedback. Kind Regards, Rob.
Rating

shellyb1989, wrote review 02/01/2020

Birthday celebrations

I stayed at the Heywood hotel with my sister for my 30th birthday. We arrived at the hotel early and were greeted at reception by 2 ladies who were very friendly but told us our room wasn't ready yet ... more

Owner Response
HeywoodHH, Manager at Heywood House Hotel, responded to this review
Dear supershelly07, thank you for your kind words and excellent scores. I'm delighted that the customer service we provided was provided made you feel welcome and contributed to your stay - it is something we are passionate about as hoteliers and Liverpudlians. We look forward to welcoming you back in the future. Kind Regards, James