Quite an impressive building. We stayed for 2 nights on a group-on deal. Our room was very spacious and clean. The staff at reception were very friendly and helpful.On our first day, we had our meal in the 'Tavern', which was part of the deal and it was very nice. However, they did run out of burgers and apparently carrots, which were missing from my main meal choice. This is not too much of an issue as I have no issues seeing in the dark. (would have been nice to have been informed though). The barstaff were also very friendly and helpful. Day 1-
Breakfast was served in the Ritson restaurant, which has a conservatory attached to it and we felt that it was a wee bit chilly in there. Also, the cooked breakfast was obviously pre-cooked as the bacon, black pudding were dry and the fried eggs were over-cooked.
Day 2 - We left the obligatory sign, outside the door, to make the room up. Imagine our surprise to find the bed still dishevelled, no clean towels etc...a bin had been emptied and the coffee and milk replenished. I don't work in hospitality, so maybe that is all you get.
Breakfast on day 2 was different, as their was a party of 45 who had booked in. The breakfast room was very busy and Yes, we had to wait for our breakfast order, however it was definitely freshly cooked and very nice- no issues whatsoever (food for thought here Castle Inn).
After our day out, we returned to the Hotel and headed to the Tavern. What can I say about the staff, so very friendly and helpful, yet again.
We decided to have our evening meal here, I opted for something that wasn't on the menu, but was a fusion of 2 items. The Chef totally accommodated me and all I can say is WOW. The meal was amazing. All in all, I would recommend this place, but if you have any issues, get yourself down to reception and make them known. less