90th birthday celebration to remember!!
On 7th march was my moms 90th birthday celebration at the hallmark hotel, and the staff went above and beyond to make my mother’s experience amazing.
The events manager Rachael and chef Tom were abso... more
On 7th march was my moms 90th birthday celebration at the hallmark hotel, and the staff went above and beyond to make my mother’s experience amazing.
The events manager Rachael and chef Tom were absolutely fantastic throughout the planning process and catered the event to all of our needs. We cannot than them enough as I am convinced that without them and the staff behind them the celebration would not have been such a fantastic turnout. Whenever I wanted to contact them, they were available to speak and answer all my questions… and believe me I had a lot!
Every enquiry and issue we had was resolved in such a promptly manner with the at most professionalism by all the staff helping at the event and during the set up. From the staff at the front desk to the catering assistants everyone was very polite and prompt to ensure the area was clean, tidy and presentable.
The menu was specifically arranged with Tom to cater to the event culture, and was made to such a great quality it was better than my mother, the guests and myself could ever imagine. Furthermore, many guests assumed it was an external caterer and I was proud to say that I met the head onsite chef who reassured me it would be fine... what an understatement. All the guests were so impressed with it all, An entirely Caribbean meal which was more than enough to feed the guests twice over, and was the at most flavoursome, quality, freshly made food and kept hot when being served. The catering at the venue was updated about three times and not once did I get any complaints from the chef event though this may have been slightly disruptive.
The hotel space itself was very clean, tidy and the décor was quite sophisticated. The range of space between the lounge and the main hall was easily accessible for all and meant that there was plenty of space for all the guests. Not only did we admire the hall space we had used but many of the guest travelled from all over the UK and booked rooms at the hotel for an overnight stay, none of which had made any complaints. They loved the fact all the rooms had double beds, flat screens, onsite parking and the option to have breakfast too. The breakfast of which was very fulfilling and had a wide range of options of fresh quality food. less
GeneralmanagerStrath, General Manager at Hallmark Hotel Birmingham, responded to this review
Dear Leah Thommo,
Thank you for your lovely review following your Mom's 90th birthday celebration and I was so glad you all had a good time.
I will have pleasure in sharing your feedback on this special event with our team and will relay your appreciation.
Thanks again.
Regards
Richard Parker