Pretty Bad Experience
28/09/2017 Caroline M,
I purchased a King Bed room, and upon check in we were placed in a room next door to people playing loud music and chain smoking cigarettes outside, it was so loud you could hear the music in our room... more
I purchased a King Bed room, and upon check in we were placed in a room next door to people playing loud music and chain smoking cigarettes outside, it was so loud you could hear the music in our room and the smell of cigarettes was bothering my allergies. We asked to move, but there were no more King bedrooms, so we were given a double bed room. The next room did not have a working lock, so we were moved again to another double bed room. Finally we were able to get settled, and the room was fine, clean enough but definitely not the cleanest. It was not expensive, so I could not expect much, but having to move rooms 3 times is not a good experience. less
BestWesternHotels, Corporate at Best Western Williamsport Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts