Wonderful experience all through our stay
05/07/2018 planibardh, Birmingham, United Kingdom
We stayed at this hotel because we had business meeting the next day in city centre. When I booked the hotel I wasn't expecting much but what a surprise. From the start I was welcomed from a young lad... more
We stayed at this hotel because we had business meeting the next day in city centre. When I booked the hotel I wasn't expecting much but what a surprise. From the start I was welcomed from a young lady at reception, smooth check in with no issue at all. Our room was beautifully clean and very comfy bed. The evening meal was brilliant and the service in restaurant was like 5 star service, the staff were very friendly and very polite and they know exactly what they are doing. The wait on the food was within 20 minutes. I had the Steak and my wife had the risotto,we are both little picky on our food but that was just spot on. The breakfast was great and the little touches from the breakfast staff such as asking if we had good night sleep and if is anything they can do for us was just what you want for start of a great day. We were told that the place is under new management and good for them, they have created fantastic atmosphere in that place. Well done all and thank you for looking after us. We will definitely come to stay again and would recommend it to all our friends. less
kieran1368, Manager at Best Western Westley Hotel, responded to this review
Thank you so much for your review, we really value customer feedback and are happy to read you enjoyed your stay!
We're really proud of The Westley Hotel and very happy to read you enjoyed the meal, room and service. We will pass your comments on to staff and hope you stay with us again soon.
All the best,
The Westley Hotel