Booked a room here before checking Trip Advisor, then looked at the reviews simply to check out location better ie. places to eat, distance to tube etc. Then wished I hadn't. The reviews for the 'annex' rooms were worrying and I felt like an idiot for spending £167 for one night without checking first! However, I've come home from my stay feeling that I need to extol some of this hotel's virtues, for it has many and often, I feel that people can be far too quick to give a bad rating.
So here is my review based purely on my room and stay.
We arrived 2 hrs before check in, hoping to be able to leave our luggage. We were greeted at the reception desk with not one but two beaming smiles and offered our room immediately, as they believed it to be ready early. Check in was swift and we were escorted over to the 'annex' which is a building across the street from the main hotel. The guy carried our bags and showed us to our room, which was up 2 flights of well kept but quite narrow and steep stairs, as there is no lift. The reviews had already given me the heads up on the rooms being small, but to be honest, I hadn't quite anticipated that it would be THAT small. Thankfully I was with my grown up daughter but I wouldn't have been happy sharing with a colleague or even a friend to be honest. The window looked out onto other windows and a brick wall and there was no where for our suitcases. It was so pokey and I did moan about it for a while! However, my daughter pointed out to me that it was just a place for us to shower and sleep and it did actually have everything we needed
......albeit in a confined space! The weather had been exceptionally warm and it felt very stuffy, so the air conditioning was absolutely wonderful. The TV was a good size, the room was well equipped, the bathroom was clean with plenty of towels and toiletries. The sheets were crisp and of good quality and the mattresses and pillows were the comfiest I've yet encountered. It really did serve it's purpose. Location was absolutely perfect for us as we were seeing Hamilton and there was a really good selection of pubs, shops and eateries between the hotel and the theatre including a sainsburys!
I can see why some people would be alarmed at the room size and, if I'm honest, I still think the tarriff is way too high for the size of accommodation. I begrudge paying through the nose just because of the SW1 postcode...I expect £167 pounds worth of room and I don't feel I got that. There were a couple of tired looking areas in the bathroom, the light above the mirror wasn't working and the view was, well, terrible. But, it was all part of our treat away, and we were very well looked after. I cannot fault the staff at all. They were very polite, helpful and welcoming and I would stay again for the right price. I feel £100 would have been a more fitting amount for our room.
As for breakfast, it was very tasty. There was plenty of choice but again, a very small space with too many tables crammed in and slightly over priced.
Overall we had a lovely (but expensive) stay and be warned, when reviews say small....they mean small xx