Best Western Victoria Palace

Would recommend this hotel for the solo traveller - having stayed at 'affordable well located' hotels in London in the past I know that it is rather a bit & miss affair! I was pleasantly surprised how nice it was - I booked a standard single expecting a room the size of a cupboard with accompanying ensuite which one could barely get into -this room was a decent size with a very comfortable queen size bed and nice ensuite - clean comfortable and very nice staff - thank you - great location too with fantastic restaurants nearby and very close to Victoria Station - will stay here again when next in London less

Pleasantly surprised with the size of this hotel room in victoria London. Big king size bed and en suite bathroom. Duve and pillows and loads of towels. Check in was not complicated. Only drawback is that tv is small....really small less

You book and you go to another building The room is very very small far from the one advertised The window has a view on a wall at less than one meter To summarize REY very small Very clean Too expensive less

We decided to have a weekend in London so looked around for a hotel. Victoria Palace popped up and was reasonably priced for what we wanted plus it was only 5 minutes walk from Victoria Station. On arrival, we were greeted at the reception desk and told we had been moved over to the main building from the annex as a room had become available. Access to the room was easy, in the lift, up to the third floor and just across the corridor. The room wasn't over big but as it was going to be used to sleep in and not stay the whole weekend it didn't matter too much. Everything seemed clean except for the cups which had not been washed. We unpacked and on our way out we reported to reception that the cups were dirty and they said they would deal with that straight away. The hotel was as said, close to Victoria Station so access to all parts of London providing there is normal rail service, is possible. It also has a few pubs nearby which serve food as well as drink one being just across the road. There are local supermarkets and shops should you need to buy bits and pieces required for your stay. The noise from outside was minimal however there was lots of door banging on our floor on the second night of our stay which seemed to go on into the very early hours. The are two things I can say were not very good. One is that the bed was very uncomfortable and the pillows were like sandbags. The other is that on the Saturday morning we were disturbed by a knock on the door when a member of staff had knocked on the wrong door and on the day were were to check out, (checkout was at 11.00am), we were disturbed at 9.45am when a member of staff knocked on the door and wanted to come into the room and clean. As you can imaging we asked him to kindly go away. I am not sure if I would return to this particular hotel but it was still ok for a short stop over. less

We stayed here for 3 nights during our honeymoon. I requested a surprise welcome note for my husband and they really delivered. Thank you so much for making our honeymoon special! It's close to the subway. Across the street from the main building is a great restaurant. We were in the annex and I think we had the largest room which still wasnt big but we didn't spend much time there as we were touring the city. The front desk was very nice but the bell hop was the most friendly and helpful. The annex did not have an elevator but the bell hop helped carry our bags and even helped us mail a post card. The room was clean and bed was comfortable. less