I liked everything about this hotel and I reckon it's impossible not to like it. First, the fact that it is quite close to Victoria Station. Second, it's a good value for money. Third, the accommodat... more
I liked everything about this hotel and I reckon it's impossible not to like it. First, the fact that it is quite close to Victoria Station. Second, it's a good value for money. Third, the accommodation was super: the bedroom was the right size, very quiet and extremely clean. It had heating just the right temperature, hot water all the time, modern and cozy furniture and lining that makes you feel at home. A lot of attention is paid to details: you are given welcome cookies, there are amenities for coffee and tea; you have good quality shampoo and hand wash; then, there are lots of hangers, a hair drier and a safe. Although my room was on the 4th floor on a building nearby with no elevator I had the help of a staff member to carry my luggage. Last but not least the staff is unbelievable: everyone does his/her best to make you happy. They lent me an adapter right at check-in. I felt welcomed, safe and a privileged guest. Many thanks to Mr. Rahim Jivraj, who is the hotel manager, a low profile and extremely efficient hardworking man who speaks several languages, Portuguese included; to Lucas, a very polite and friendly member of the staff; to Ms. Otília, an experienced and loving lady who supervises breakfast and pays attention to details; and to the young ladies that provide a wonderful breakfast.
Breakfast is really great: besides the traditional English breakfast, you have a huge variety of bread, pastries, jams, cheese, cereals and fruit. It can be no better. less