Best Western Victoria Palace

The Best Western Victoria Palace was a great place to stay clean reasonable price comfortable breakfast is lovely good choice i was very happy with my stay staff very friendly and helpful great location close to Victoria Station less

The room and hotel was not as advertised. Rooms were tiny and not cleaned.. bathroom was dirty and the carpet was not vacuumed at all! Just not what I expected for the cost and in comparison to the previous best western in Liverpool! less

A 10 minute walk from Victoria station. It's on a street of similar hotels but there is a all night Tesco and a pub within a few meters. My room was in the annexe across the street. the building was unmanned but had a security lock on the main door. I was on the floor which I guess was lower ground with a window that looked out on to a patio. I didn't see anyone on the patio but it would be sensible to put a more secure lock on the window. Overall the room was clean and warm. I was in a double, it would have been tight in the room if there were two people but fine for one night. less

We ended up staying here halfway into our vacation as the Air B&B we booked was a total nightmare, no water, toilet didn't flush, the bed was confirmed as a king and when we arrived it wasn't even a queen. I saw many people coming in/out of this Best Western, so we gave it a try and they immediately found us accommodations. The property is central to everything especially Victoria Station (10-minute walk). Located in a nice safe neighborhood, 24 hr. store across the street. We opted for the breakfast and it was fabulous, four kinds of eggs, ham, sausage, beans, yogurts, cereals, pastries, bagels, juices and fruits. The staff always greeted us with a smile and were very helpful to our many questions. Rooms were average size for Europe, all updated very clean and great wi-fi. We would stay here again and highly recommend it. less

My friend booked us seperate rooms here for one night. When we arrived, we were told we would be in the main building instead of the annex. I was upgraded to a larger room with a double and single bed. Plenty of room for one but smaller than a regular room in the states. Good sized bath and the room had a desk. The room was clean, plenty of towels and the air conditioning worked well. The TV came on but there was nothing but static for sound. WiFi worked good for me. I was in the front of the hotel in the basement so there was a little noise in the morning from outside and the kitchen. less