Best Western Tucson Int'l Airport Hotel & Suites

6801 S Tucson Boulevard, Tucson, Arizona, 85756-7015, United States
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Best Western Tucson Int'l Airport Hotel & Suites

The Best Western Tucson Intl Airport Hotel & Suites features spacious guest rooms and two-room suites with a contemporary dcor. Guest room amenities include free Wi-Fi, refrigerator, coffee maker and premium cable on a flat screen HDTV. Microwave ove show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Tucson Int'l Airport Hotel & Suites

Traveller Overview:
4.0 Rating: 817 reviews
Excellent 56%
Very Good 21%
Average 10%
Poor 5%
Terrible 6%
Rating

SoccerCoachD, wrote review 21/01/2020

Horrible experience

Staff was rude at check in. Walked into our room, noticed it wasn't very clean and had a strange odor. Asked the staff to send someone over but all they gave was more attitude. Mold all around the sho... more

Owner Response
Gretchen K, Manager at Best Western Tucson Int'l Airport Hotel & Suites, responded to this review
I am so sorry about your experience. That is certainly not how we want our guests treated. Please reach out to me personally so that I can discuss with you further, and find out what room you were in so I can address this with my housekeeping manager. I know it can't make up for what happened, but as a token, please let me offer you 20,000 Best Western Rewards points towards your next stay. I look forward to speaking with you,
Rating

Navigator12775, wrote review 19/01/2020

Close to airport - nice grounds

We had a king suite and it was very large and opened onto the courtyard. The space was great. The hotel fitness center was a good size. The pool and outdoor space was very nice. The bed was comfortabl... more

Owner Response
Gretchen K, Manager at Best Western Tucson Int'l Airport Hotel & Suites, responded to this review
I am so sorry we fell short of your expectations. Please reach out to me personally so I can discuss with you further. I will pass your comments along to the appropriate departments.
Rating

Luv2explore72, wrote review 18/01/2020

Not recommended

If you are ok with old carpeting that reeks with a musty odor, go for it. From the moment we walked in, I sensed we made a poor hotel choice. It was late, so we weren’t in the mood to try going somewh... more

Owner Response
Gretchen K, Manager at Best Western Tucson Int'l Airport Hotel & Suites, responded to this review
I am so sorry we fell short if your expectations. Please reach out to me personally. Your feedback is invaluable, and I will let the departments know about your observations. Thank you!
Rating

733glendal, wrote review 05/01/2020

Old needs many updates

The outside of the hotel and what we viewed online was very nice but the room was old - phone did not work, light was broken? The heater did not work properly and we could not get anyone to help with ... more

Owner Response
Gretchen K, Manager at Best Western Tucson Int'l Airport Hotel & Suites, responded to this review
I am so sorry you weren't happy with your room. We are in the process of revamping our rooms and deep cleaning all of them while working on preventative maintenance in all rooms. Please reach out to me personally so I can discuss with you more in depth the issues you experienced, and I will add 20,000 BW points for your next stay with us. Have a great day and thank you for your feedback!
Rating

Sherry G, wrote review 04/01/2020

One night getaway

Best Western Tucson Int'l Airport Hotel and Suites is a great hotel located close to airport. Very quiet and safe area. Best Westerns are my first choice hotels. Great customer rewards and recognitio... more