Best Western Tucson Int'l Airport Hotel & Suites

This a fairly large property, with a lovely central courtyard where the pool is located, surrounded by orange, palm and other trees. We had a room overlooking the rear parking lot - easy access to the staircase leading right outside. There is an elevator on the other end of the hotel, but it's a hike to the far end. We had an issue with our room key not working, but there was a maintenance man a few doors away and he took care of the issue within a few minutes. Now that's service! The room was an adequate size, and the air conditioner worked great for the size. Breakfast was a Grab n Go box because of the Covid-19 limitations, but it had a breakfast sandwich, a muffin and an orange, which was a nice selection. We were pleased with the price paid and service received. less

I have stayed at this hotel a lot. We work down in Tucson a lot and preferred staying at best Western because the rewards program is great and generally the rooms are decently nice. The rooms in this best Western are large and generally clean. There is a front desk employee that wanted to throw a fit because we didn't have masks that were left in our room. We forgot the room key in the room and my kids had to use the rest room. The employee told my wife and kids that they needed to wait outside, keep in mind it's well over 100 degrees and an EMPTY lobby, while I get a replacement key so we can get back in to the room. We will not be staying at this best Western again. Very disappointed this behavior is allowed. The worst part is there was another employee at the front desk who was very nice and got me the key quickly but decided not to do anything while the other female employee was being rude and outrageous. less

I choose Best Western every time I travel and always have a great experience. The staff make check in and check out simple and provide all needed information. I like the variety of rooms and I can bribg my dogs. less

If you choose to stay here, you'll be very pleased with the value; but you'll be even more pleased the very high quality of service that you'll receive from the people there. This particular Best Western works very hard to make up for the restrictions that the current health crisis lays upon them. Their "breakfast box" is simple, but filling, and you can see how extra hard they work to keep the place extremely clean. less

Very dated and well worn property. Very near the Tucson airport which would be the primary reason for staying there given the other choices in the Tucon area. I would have expected more for what we paid for the nights we stayed. less