The worst experience ever
24/10/2016 anu1244, Mumbai (Bombay), India
This has the worst rooms and terrible service. Their rooms are cheap and corridors are red and tacky. The service of the manager and reception person Jonathan is horrible. They are extremely rude and ... more
This has the worst rooms and terrible service. Their rooms are cheap and corridors are red and tacky. The service of the manager and reception person Jonathan is horrible. They are extremely rude and unhelpful and will not help with anything at all.
Complete waste of money. There are lots of hotels around the Eiffel area which have great rooms and service and are hospitable. Pick those and avoid this at all costs! A bad hotel can ruin a holiday and this one is just not worth it. less
NIALA62, General Manager at BEST WESTERN Tour Eiffel Invalides, responded to this review
What to say ?
I am the Manager of the Best Western Tour Eiffel Invalides since 1997, part of TIMHOTEL since 1987 (30 years !) and the property is controlled once a year by Best Western France, and also by a mystery guest twice a year...
Jonathan speaks 7 languages and his great pleasure is to welcome and help our guests :)
The rooms are for a Single "Comfort" 11sqm including the bathroom, 14 & 16sqm for Double "Comfort", 18sqm for Double "Superior", 20sqm for Triple "Superior", and 27/28sqm for the 2 "Executive" rooms.
Yes ! The corridor are red. And grey ! to help disable people to find their way easier.
Sorry if we mist this client. What did we do ? Not do ?
We try hard and love it. Come and visit us we are waiting for foreigners from all over the world with great pleasure.