Staff were the best thing about the hotel
04/07/2015 May F, Scotland
Just back from a 2 night stay here. Wasn't sure as we approached what it would be like as I had mistakenly booked it think g it had ground floor rooms as I have mobility problems. Reception is right ... more
Just back from a 2 night stay here. Wasn't sure as we approached what it would be like as I had mistakenly booked it think g it had ground floor rooms as I have mobility problems. Reception is right by the front door and as we were trying to park in the handicapped bay, Peter came out to assist.. This was the first and certainly not the last time he was of assistance to us. If there was an employee of the month he wins!!
Other staff very chatty and helpful too. Rooms are on the small size, I did expect them to be a little bigger as we booked executive rooms with sea view. There was a sea view but as we were in the newer block behind the original house, it was between the houses in front. Room clean and well maintained. Bed was just ok. Could have done with a shelf in the bathroom to sit your toilet bag on. I asked for a bath mat for our bath as the shower was inside the bath, it was arranged and delivered very quickly.
Breakfast was ok we didn't eat any other meal in the hotel. Parking is a problem, and I don't think the hotel was full. Lift does only start on the 1st floor so I had stairs to negotiate before I could get on the lift to the z4th floor. Nice location and fairly quiet except for the early morning ferry which, if foggy sounds it's horn In front of the hotel. less