15/09/2016 Mark C, Kinross, United Kingdom
Management staff not very welcoming however bar/restaraut staff, who where of foreign nationality, very nice so maybe a lesson could be learnt. Local taxis driver advised me that the hotel is avaioded... more
Management staff not very welcoming however bar/restaraut staff, who where of foreign nationality, very nice so maybe a lesson could be learnt. Local taxis driver advised me that the hotel is avaioded by most locals as the managment have driven them all away due to their attitude etc. Overpriced on all items especially the drinks and food is not freshly cooked unless you count microwaving. Rooms quirky and not worth the cost, I'm only 5ft10" and the botton of the top frame came to the bridge of my nose so had to stoop to get into the room. Facilities ok good pressured shower but very noisey. less
, Owner at BEST WESTERN The Jersey Arms Hotel, responded to this review
I am sorry that you found the door to your room a little low, but as the Jersey Arms is nearly 800 years old, the people at the time it was built were a little smaller hence they fitted through the doors.
The only items off our menu which we do not make here are the bread and ice-cream, only because someone can do that better that us.
However I hope you enjoyed the fish cake starter you had for your dinner.
Having lived in Oxfordshire for 40 years, whenever my wife and I go out, I do notice prices and to be honest, ours are about the same if not more affordable that others.
I would very much doubt if my wife would have ordered you to stand in front of her at the reception, I would guess she asked you to come round to the reception and to fill in the reception arrival form.
then she would have advised you how to get to your room after the reception closed at night in case you went out and returned late, using the courtyard door and accessing the stairs to your room.