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Best Western The Cromwell

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Well-connected in Kensington.

If you need a handy place to stay in London, Best Western The Cromwell is fabulously located on the Cromwell Road, close to the top class shopping delights of South Kensington and Knightsbridge (we're talking Harrods and Harvey Nichols). Gloucester Road tube station is just around the corner, giving you easy access to everything the capital has to offer. And there are already plenty of things to do in London virtually on our doorstep.

From your base in this distinctive Victorian building, you'll be within walking distance of world-renowned attractions, such as the Science Museum, Natural History Museum, the Victoria & Albert Museum and Earls Court. A modest concert venue called the Royal Albert Hall is also close by, as is the inner city greenery of Hyde Park and Kensington Gardens.

After a hectic day, come back to a London hotel that's an oasis of calm in the city. The decor combines light and restful colours - creating the perfect ambience for relaxation after time spent sightseeing. Expect a warm welcome and the highest standards of service from the moment you set foot in our chic reception area. There's also free Wi-Fi throughout.

Best Western The Cromwell is the perfect place to stay in London if you want to be centrally located, but just far enough from the West End for some peace and quiet at the end of the day. Its time you became better acquainted with its many advantages.

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110 Cromwell Road
For enquiries or to make a reservation please call 0844 387 6253*


Bars, Free WIFI, Gym, Twenty Four Hour Service, Lift to some floors
Free internet available throughout the hotel
There is parking available nearby.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
14:00 | 11:00


Dining and Bars

With so many places to eat and drink in London, we only make a modest contribution at Best Western The Cromwell. But what we do, we do very well.


Hotel Bar

We know that you're going to be out and about seeing London all day. But should you wish to take a breather on your return, our stylish lobby bar is open 24 hours a day and is a fine place to collect your thoughts. Meet friends and colleagues, or simply enjoy your own company. Expect friendly and attentive service, not to mention a selection of drinks and refreshments to get you ready to retire - or maybe head out again for a night on the town.

Opening hours

Weekend times may vary

Location and Attractions

Getting there.

Sat nav users: type SW7 4ES

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Nearest motorway: M4, J1, 6.00 miles
Nearest train station: Paddington, 3.00 miles
Nearest tube station: Gloucester Road, 1.00 mins
Nearest airport: London Heathrow, 15.00 miles

110 Cromwell Road

What's nearby?


  • Stamford Bridge (1.4 miles)

  • Hammersmith Apollo (1.8 miles)

  • Wembley Stadium (8.7 miles)

  • Emirates Stadium (9.5 miles)

Cities & Attractions

  • Royal Albert Hall (0.6 miles)

  • Natural History Museum (0.5 miles)

  • Victoria & Albert Museum (0.6 miles)

  • Hyde Park/Kensington Gardens (0.8 miles)

  • Harrod's (1.1 miles)


  • Westfiled Shepherds Bush (2.2 miles)

  • High Street Kensington (1.3 miles)

  • Oxford Street (3.6 miles)

  • Regent Street (3.2 miles)

  • Sloane Street (1.6 miles)


For meetings in the capital, we're perfectly placed!

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 1201 traveller reviews
Rating: 5 213
Rating: 4 516
Rating: 3 270
Rating: 2 132
Rating: 1 70

A bit disappointed

22/02/2017 magma62, London, United Kingdom

I booked the room to celebrate my partner's birthday in town and I was a bit disappointed by the state of the room. The basin in the bathroom was leaking water on the floor, the shower head was broken... more


Great Location, however didn't receive the room as what was pictured

20/02/2017 louka89, Melbourne, Australia

We booked this hotel through bookings.com (wouldn't recommend this site now) as we thought we would get the exact room as pictured (as we paid for it) , we got a really small room (seriously no room ... more

Owner Response
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review
Dear Louka89, Many thanks for leaving your review. I'm sorry to have read about the lack of pressure from your bathroom and for this I apologise & I shall be relaying your comments to the staff. We hope to see you again in the future. Kind regards Hotel Manager

Decent hotel in central location

11/02/2017 JDM414, Jyväskylä

Convenient location close to Gloucester Road tube station and many restaurants. But the hotel is just averige, don't expect too much. We had a twin room on 4th floor, facing the street. Surprisingly... more

Owner Response
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review
Dear JDM414, Many thanks for leaving your comments. We are waiting for a major part to come from the manufacturer to be installed in our lift. The carpets are something we are looking into also. We look forward to see you again in the future. Kind regards Hotel Manager

Lovely service

07/02/2017 Avril147, Glasgow, United Kingdom

Staying here just now and just wanted the thank the lovely young man in reception who changed my room for one with not only a window that opens but a small balcony very rare in London never had one in... more

Owner Response
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review
Dear Avril147, Many thanks for your positive comments. Its great to see that someone appreciates the size of hotel rooms in London - but expectations are considerably different from person to person. On a side note, we have limited rooms that have their own outside decking area. We do try to upgrade guests if and when possible but this is subject to availability. Many thanks and kind regards Hotel Manager

One of the worst

05/02/2017 amcnally,

We stayed in this hotel for one Saturday night whilst in London for a night out. As other people commented rooms are tiny. Air Con made such a noise it had to be turned off. We had room 211 maybe chec... more

Owner Response
Hotel-Manager-BW110, General Manager at BEST WESTERN The Cromwell, responded to this review
Dear amcnally, Thank you for your feedback which certainly helps us to monitor and improve our services. I apologise for the shortfall in service issues you encountered during your visit. I have today shared your feedback with the team and they also join me in apologising for the service issues you experienced. Thank you once again for bringing this to my attention. Hotel Manager.