19/01/2017 NQGal, Townsville
Checked in here for two nights. Location is close to major shopping centres. Our room was closest to one of the busy roads and traffic noise was dulled out once the bathroom door was closed. Had no... more
Checked in here for two nights. Location is close to major shopping centres. Our room was closest to one of the busy roads and traffic noise was dulled out once the bathroom door was closed. Had noisy guests in other rooms coming and going to late into the night and that noise seemed to carry. Apart from that, the room was clean and well presented. Breakfast isn't available on weekends, however we found a bakery and a cafe that provided very generous breakfasts to cover that. There is a small shopping centre across the road with a liquor store, chemist, fruit and veg, a few take away shops and a deli too. In the complex of the motel there is a Chinese restaurant where we got dinner one night. less
Charise M, Front Office Manager at BEST WESTERN Sunnybank Star Motel & Apartments, responded to this review
We are delighted to read that you enjoyed your stay with us.
I understand that traffic noise was in issue for you may i suggest that you opt for an executive room away from the roadside for future bookings. When you make a booking mention to our friendly staff about this issue and we would be more than happy to provide you with alternative options.
Re noisy guests, please call reception on these issues as we have around the clock staff.
We do not provide hot breakfasts on weekends however we do have a continental breakfast pack
Thanks again for staying with us and we look forward to seeing you soon.
Sherry (Reception Team)