ROOM 38 - Tyre squealing, engine revving.....this is the room for you
29/08/2016 Dan T, Newcastle upon Tyne, United Kingdom
We stayed here 1 night (sunday night) for our 2 day visit to Alton towers. Location fab for theme park approx 20mjn drive.....and hungry horse a bonus next door (although wasn't too impressed with Eng... more
We stayed here 1 night (sunday night) for our 2 day visit to Alton towers. Location fab for theme park approx 20mjn drive.....and hungry horse a bonus next door (although wasn't too impressed with English breakfast, nor the waiter knocking my cup of tea over as he was putting it on the table.....luckily it only hit him.....he was very apologetic though)
Tesco across the road also with a McDonald's. Tesco was closed with being Sunday but local one stop a short drive away.
Boy/girl racers racing up and down the street tearing the tarmac up as such, tyre squealing, dump valves, engine revving....not good. This isn't the hotels fault but was a nuisance ......it did quieten down around 1am so bonus 😖. Make sure you get a room on back of hotel over weekend probably won't be as bad. Tesco car park is obviously a cruising meet area and with mcdonalds being close by for their happy meals well they don't need anything more do they 😂.
The room......clean and tidy bit tatty around the edges but pleasant enough. Toilet seat had yellow staining on underside........could do with a decent bleaching or a new one really. Shower was best one I've ever pressure wise.....come home and mine felt like a trickle, water didn't drain from bath quick enough so ended up ankle deep in water by time finished showering but worth it ha
Mattress......too soft for my liking. I prefer a firmer mattress but that's personal choice.
Staff......friendly enough less
TheWeathervane, Reception Team at BEST WESTERN Stoke East, responded to this review
Thank you for taking the time to give us feedback about your stay with us.
By telling us what you enjoyed about your stay and areas in which we can improve on, you are helping us to create a better experience in the future for guests.
I would like to apologise as well for the noise and disturbance outside and for the other points you made and we really hope to see you again in the future, and if we can be of any further assistance do not hesitate to contact us at Best Western Stoke East.