I am a Best Western Rewards member with Diamond status. I stay in a LOT of BW's all over the Southern USA for work and I make this review based on years of being on the road 250+ days/year. That said, keep reading.
OK, this is an older, well used, well maintained property. It is quite a bit larger than I had thought at first look. The staff I encountered was very friendly....almost TOO friendly but that is better than the other side of that coin.
The one thing about the room--very clean and well tended-- that I had is that because of the placement of the furniture, it is IMPOSSIBLE to see the TV when seated at the 'desk' which could EASILY be fixed with 5 minutes of moving things around.
The AC was set at 60* the entire time I was there and almost didn't make it when temps hit 110* outside.
The restaurant which I didn't eat at because of the 0_o PRICES......I wouldn't pay $22 for a plate of spaghetti unless it had GOLD nuggets in it.
NOW, the rest of the story.....I booked my room online on Saturday to arrive on Sunday for 3 nights, but got held up on the jobsite and called to make sure I could get the room on Monday morning, early. I was told "No problem, just come on in and we'll take care of you."
I do NOT know what happened, but my debit card was charged $500(pending), $120.xx, $500(pending), and $330.xx(pending) which THEY tried to tell me was MY bank/credit union which is NOT POSSIBLE according to my credit union and THIS HAS NEVER HAPPENED BEFORE IN ALL MY MANY-MANY STAYS AT BEST WESTERNS all over the USA. So these 'pending' charges HAD to originate at the source.
SO.....I at this posting, still have $1330.xx locked up in 'pending charges' on my debit card for a stay that I shortened to 2 nights due to this BS.
THIS and one other BW are the ONLY 2 BW's that I will NEVER stay at again, this property because of this 'pending charge' issue. I cannot have over $1000 tied up because I want to stay at a motel a couple nights.
This really makes me MAD. less