Alright-but shrewdly economical
12/12/2016 Gary S, Sallisaw
Steven's Best Western is a large facility (about 213 units) with many structures that evidenced being built at different times. For example they claim that their dining room, the Flume Room, dates fro... more
Steven's Best Western is a large facility (about 213 units) with many structures that evidenced being built at different times. For example they claim that their dining room, the Flume Room, dates from the late 1800's (1889, I think).Consequently, any room review reflects the building and the time in which it was built. Though our room seemed to be in a more recently built facility, it had some peculiarities. The 'queen bed' seemed to be a smaller (We've encountered this before); the hot water was not very hot; the room did not have a amoire or closet and no extra blankets, and finally, the air conditioner was quite loud when it kicked on at night.
These distractions were not monumental, but they seemed to represent a thrifty management policy and a largely impersonal setting. However, the inn is not without staff who provided personal touches. Returning to our room after 'Christmas on the Pecos' we were cold. At my request the dining room provided hot chocolate.
The place seems to be managed well, the staff was kind, efficient and helpful, and the food in the dining room was good, but I'm not sure that I would return to such a large facility.
One last note: the internet price was $120 versus the 'walk in' price of $119. What's going on with internet pricing in this case.Don't necessarily think that you are getting a better deal by booking a motel on the internet. less
Bobby F, General Manager at BEST WESTERN Stevens Inn, responded to this review
I am sorry for the delayed response concerning your review. I have adjusted the temperature on the boiler to provide water that is warmer. You have to be careful and not to get it to hot. Extra blankets have been put in the amoire. Thanks for the taking the time and filling our the review.
Bobby Forrest G/M