Best Western Station Hotel

Hotel was ok bit dated. No evening meal but was explained on arrival. Breakfast was a disappointment no acknowledgement from the staff & seemed they were late. No offer of tea or coffee at Breakfast. Staff were more interested in getting other tables ready less

Perfect location for arriving by train and exploring the area by rail. Hotel only short walk to town. Public rooms a little tired and bedroom could do with modernising. However, room I had was very spacious and bed was huge and comfortable. Bathroom functional but could be so much more inviting. I want to feel pampered when staying in hotels and submerged in nice surroundings. This hotel has so much potential. Staff very helpful and friendly-nothing too much trouble. less

Stayed here for one night, bed and breakfast. The positives are the location-quiet, despite being next to the railway station. Nice walk to the River Nith path and into town. Very attractive building on the outside and lovely bar garden. Staff were also friendly and helpful. Our bedroom had a mega comfy king size bed and the room was clean. What could be better... our room was clean but dated (which would make it hard for me to recommend to friends). We were also looking forward to a cooked breakfast but apparently, the hotel is short of a chef. The breakfast experience was disappointing not only with the bland bacon roll served but the loud radio music which no one else seemed to enjoy either, judging by the lack of chat on any table. We would go back if there is a chef!!! less

Hotel was ideal for a short stay. Room very clean and very big for a family room. Breakfast was great even though there was changes due to Covid. Dinner was unable to be offered but near by place to eat less

Firstly, the staff were really friendly and professional. Every member of staff we dealt with was lovely and couldn’t do enough for us. Although I have criticisms of the bathroom in our room, we would definitely stay again. The room itself was a lovely surprise. Four poster bed snd everything very clean snd comfortable. Unfortunately, the bathroom was awful. It was just dirty, see pictures. There was wallpaper off the walls, dirt in all the corners just very very in need of redecorating. Breakfast was good. The guy that seated us was, as other staff, very professional and friendly and made us feel really welcome. I would stay again but that bathroom needs sorting out. less