Best Western Station Hotel

I chose the Station Hotel based on location and recommendation. Overall my stay was excellent. The only negative comment was about checking in. The bedroom was very comfortable although the tea selection was very limited. The breakfast was great and the service was prompt and courteous. I felt that I got great value for money. I would recommend staying here. less

Great hotel, nice, quiet, clean, very friendly staff, food food and drinks, good value for money. Location; just across the street from the train station. Parging space available as well, town center just a few minutes away. less

We stayed over the weekend at the Best Western Station Hotel in Dumfries. It exceeded expectations and is very well managed. We had an executive room which was large with good comfort and facilities. The bathroom was also large and modern. Great coffee machine ! The hotel is certainly convenient for the station and a short walk into the town centre. less

Ad you step outside of the station, here's the hotel. Ideal location and clean, nice sized rooms. And, on the whole the staff are welcoming. The place itself is very old fashioned, compared with bigger chain hotels. You witness staff being trained and told off in front of you. I witnessed a few Fawlty Towers moments and really feel that some of the staff need to be slightly more professional. I heard staff moaning about their workload to customers and a manager being rude to a member of staff in front of customers. On the plus side, the location is ideal, the beer garden is a nice sun trap, and the housekeeping staff do a brilliant job. I would stay here again, as it is what it is and there is not much competition. I just wish some.of the staff were more professional because most of them are great. less

We stayed at the Best Western Station Hotel on our first night in Scotland. The staff welcomed us royally and the room was large. It wasn't fancy but it was clean and comfortable. We were pleasantly surprised when we went downstairs for dinner at The Bistro; the food and service were both very good. This hotel is located within an easy walk of downtown and and an easy drive to the coast. less