Best Western Station Hotel

Firstly I was that awkward customer due to a blow out I found myself having to stay overnight with no real notice I was met by dawn and Bradly given a great room quickly on entering the restaurant in a hurry service was very very fast and accommodating I went for the fish and chips but boy was I surprised yes the chips and mushy peas were fine but the fish light fantastic and the batter well I would have paid double and been well impressed . As a venue its amazing . It punches far above its weight if your needing a quick stop or somewhere special I will recommend it Highly . I will be back and thankyou for making a misadventure fun . Its a great throw back to yesteryear do grab dinner but also visit the bar and the lounge a real treat that modernity cheap fittings have not crept into a stylish and elegant hotel thank you to the bar man and waiting staff and chief . less

I was worried about staying a stone's throw from a railway station, but the hotel was very nice - an old building with lots of character - and the room was comfortable (albeit small). A comfortable double bed, a decent desk, and a small bathroom. Two windows with nice views, although they made the room a bit cold. Breakfast - excellent, as was dinner on one night. Staff were invariably polite and friendly, and the WiFi was excellent. less

I found the place to be nice. It isn't your cutting edge hotel, its traditional scottish. Room was comfortable and met all my needs for a short stay. Staff were all very lovely, although night porter was a bit snippy about us using lovers walk entrance after 11pm. Breakfast was good value and tasty. Room refreshments were good. All in all a perfect place for a short stay in dumfries and in great location for station and short walk into town less

This hotel needs a refurbishment and quickly, it’s like stepping back into an 80’s time warp. I was disappointed with the whole stay especially after staying at maimaison in Dundee and jury’s inn Glasgow the previous 2 evenings for the same money, no comparison. less

This hotel har got to improve the service. Some of the staff were rude to us or to our friends during our short stay (4 days). Iif you can't behave in a decent way, you should not run an hotel. If you are going to Dumfries, avoid Best Western less