Best of Best Western - so far!!
26/11/2015 Chris H, Romsey, United Kingdom
We stayed here for our annual Winter long weekend and cannot find fault with anything. The rooms were spacious and we had a huge, very comfortable bed. Our room (32) was on the ground floor of a s... more
We stayed here for our annual Winter long weekend and cannot find fault with anything. The rooms were spacious and we had a huge, very comfortable bed. Our room (32) was on the ground floor of a separate block to the hotel but just a short covered walkway from the bar/reception. On arrival, we were made to feel relaxed - none of those receptionists here that make you feel you are an inconvenience in their day and don't even make eye contact whilst they deal with the telephone! We booked into the restaurant for the first night as we had been travelling all day and tired. The dinner was excellent, 3 courses and coffee for less than £20 per head. We ate in the restaurant for the next two nights because there was no point in looking for somewhere at least comparable to the hotel. Service was excellent, friendly, professional and the quality of the meals never wavered. Congrats to the chef. Breakfast was also excellent - good choice of cereals etc but of course, we had a full 'Welsh' every morning which set us up for the day. The hotel is in the beautiful Wye Valley, very close to the ethereal Tintern Abbey and Offa's Dyke. We visited Abergavenny for shopping, Chepstow and Monmouth. The men in our party played golf at Rolls of Monmouth Golf Club which they thoroughly enjoyed - especially the bacon baps before golf and then lunch afterwards. Best to book in advance. I cannot praise James and Samantha ( the owners) and all their staff enough. You were excellent and we hope to return to your hotel in the future. In fact, I know we will return. Well done to you all and many thanks for making our stay so cosy and comfortable. PS. Sorry for hogging the sofas on Sunday morning whilst the men were at golf!!!! less