Best western paradise
26/07/2015 Heidi-J-F-N, Birmingham, United Kingdom
When we got there, it took a while to sort out our rooms as we had 4 rooms between us. They completely messed up the family room for 5 people, where they only supplied one bed. This was quickly change... more
When we got there, it took a while to sort out our rooms as we had 4 rooms between us. They completely messed up the family room for 5 people, where they only supplied one bed. This was quickly changed when we informed hotel. The second room we had for an elderly person was on the first floor but a lift was very conveniently located by the room, the view was okay; but not great. Our second room we asked for was meant to have two beds but yet again we were only given a double room; we decided to compromise and leave it. After a ten minute wait we got the key for our final room (111) it had what only can be described as a beautiful view! We could see everything from the splash world ten minutes away to kfc which was towards the beach. The room was slightly dirty with cobwebs hanging from the door, frame also one of the lamps by the television was ripped.The beds were comfy ish. Could feel a few springs. Hair dryer bit ancient and took ages to get hot and when it did, it over heated and burnt my hand! Lastly the shower was a walk in one so it left the floor swimming! And bath mats weren't included.
Amazing location! Couldn't fault at all on this. Two shopping centres by the hotel splash world, the beach and huge pier was only a short walk away with lots of great restaurants near by.
Swimming pool was average. Very cold! Although the description said heated. The sauna was beyond amazing and the steam room. Unfortunately I never had time to try out the gym.The spa was good but still cold.
The breakfast buffet was not too great. Barley and vegetarian options. And had the same items every day, which got a bit boring. The conservatory lunch didn't offer much choice, nothing for children and the chips weren't that great. But portions sized were okay. Drinks slightly over priced.
Over all a great stay, didn't want to come home! Would defiantly recommend to a friend& me and my partner are currently considering it for our wedding venue. less