It's former glory days are sadly behind this tired hotel.
17/08/2017 JoCoSi, Cardiff, United Kingdom
We stayed at the Royal Clifton Hotel for a conference in May 2017. It is a beautiful building but sadly very tired inside and could really do with some money spending on it. It is in a lovely locati... more
We stayed at the Royal Clifton Hotel for a conference in May 2017. It is a beautiful building but sadly very tired inside and could really do with some money spending on it. It is in a lovely location overlooking King's gardens and just around the corner from the centre of town. There is limited parking immediately in front of the hotel but plenty of on-road parking along the edge of the gardens.
The décor is very drab although reception was teaming when we arrived as they were setting up for a wedding. It is a traditional Victorian seaside hotel, long and narrow, but is in need of refurbishment. We were in a large sea front room on the second floor but the lift at our end of the building was not working and the stairs were typically steep and narrow. We had fantastic views but that alone was not sufficient to justify the price. The room was very sparsely furnished and felt empty and the bathroom was extremely dated. In addition the landing was in grave need of maintenance, there were holes in the walls, stains on the carpet and a door frame actually hanging off next to our room.
I was looking forward to some sight-seeing on the Sunday but was unfortunately struck down with a sickness bug meaning that I was hotel bound for the day whilst my husband worked. I couldn’t face the busy reception lounge full of hungover wedding guests and found a quiet spot at the far end of the hotel. In the end I resorted a lounger next to the pool where I could doze in peace. The leisure club is also very dated but it was good to have that facility.
It is a terrible shame that such a grand old hotel has fallen into such a state of disrepair. Had it been maintained properly it would still be a fantastic retreat but as it is I would not recommend it. Please spend some money on it Best Western! less