Wonderful stay in this Hotel.
22/08/2019 Steve G, Klang, Malaysia
We were very happy and amazed at the room we allocated, becuase we are both disabled we were given a room on the ground floor with a walk in shower, it was actually a three bed accomation so very spac... more
We were very happy and amazed at the room we allocated, becuase we are both disabled we were given a room on the ground floor with a walk in shower, it was actually a three bed accomation so very spaciouse.
All of the staff were very friendly and kind and helpful, but I must comment on two three people who went over and beyond to accomadate us, first there a reciepsionist, (sorry did not catch her name ) she small, with shoulder lenght black hair, she could not have done to help both of us, secondley was the resteraunt manager Tom who again went out of his way to provide us with a table (even though they very busy with caoch trip) and recommend the best food on that day, and thirdley even the manager, came to help us with our luggage on checkout, he was also very informative throughout our stay.
Divinatly the best place to stay in Southport, every main attractions are so close by, I would reccomend all to stay there, when visiting /southport.
We had only booked ofr two nights, but enjoyed it so much we booked a third night. less
gmroyalclifton, General Manager at Royal Clifton Hotel & Spa, responded to this review
Dear Steve G,
Wow! Thank you so much for your lovely review. Really much appreciated.
I am pleased we managed to allocate a suitably accessible room for you on the ground floor. and yes, we are blessed with many spacious rooms.
So kind of you to mention the friendly, kind and helpful staff. They really are at the heart of this hotel. Thanks for mentioning Tom, who will love the restaurant manager title, and I am pleased to hear about dishes being recommended. I'm thinking you're alluding to Steph on reception. Both superstars! Thanks for relaying that from the guests perspective.
So glad you stayed on for an extra night too!
We will all look forward to welcoming you back on your next visit to Southport, which I hope is very soon.