Our first contact started with wonderful customer service on the phone from "Danny". I called to confirm our reservation and check on late arrival and the possibility of early check in to change clothes for an afternoon wedding. Danny was polite, helpful and enthusiastic--great representative for the hotel. Our room was a pretty good size with fridge and MW, chair and ottoman (no table). The beds were comfy with 4 pillows each. The location/room was very quiet, except for the A/C cycling on and off--not sure how to change that. A slight issue was some dirt on the textured wallpaper surrounding the sink, some permanent, some we could wipe away; otherwise the room was clean. Breakfast the next morning was ample: hard boiled or scrambled eggs, sausage, waffle batter/iron, Greek and plain yogurt, cereals, oatmeal with toppings, some fresh fruit, muffins, beverages, etc. They even had almond milk. We will definitely stay here again and investigate other Best Westerns when we travel. Very positive experience. less