Perfect location and friendly staff!
21/10/2016 TheMellybooProject, Toronto, Canada
My boyfriend and I spent 2 and a half days in Istanbul on the way to a wedding in Jordan. We wound up choosing the Best Western Premier Regency because my boyfriend is a BW Platinum member and the re... more
My boyfriend and I spent 2 and a half days in Istanbul on the way to a wedding in Jordan. We wound up choosing the Best Western Premier Regency because my boyfriend is a BW Platinum member and the reviews of the property were very good.
Our experience with the staff at the Regency started after we booked our stay, we arranged to have an airport pickup which was very smooth and comfortable (especially nice after a 9hr flight!). The concierge was incredibly helpful - providing us with suggestions and tips for our daily excursions around the city. The most friendly and memorable staff member was the woman running the buffet breakfast in the morning - she continuously went above and beyond and her smile and friendly demeanour really made our stay quite enjoyable.
The rooms were great - a bit dark (as we had a room facing the back side of the hotel, rather than the street), but very comfortable and served as a perfect homebase for our needs.
Highly recommend this hotel to anyone travelling to Istanbul! less
regencysuites, Genel Müdür at BEST WESTERN PREMIER Regency Suites & Spa, responded to this review
Thank you so much for choosing the Best Western Premier Regency Suites Spa and for taking a moment to post this wonderful review!
We are delighted to read that each aspect of your experience was to your convenience. Our daily goal is to make our guests feeling at home rather than in a hotel, with a genuinely caring and friendly service in all departments.I have passed on your kind words to my team here and your compliments motivated us to archive higher level of quality service.
Please let me know when you are intending to visit Istanbul in the future, so I may personally ensure that you are well taken care of once again.
We look forward to welcoming you back in the near future, should the opportunity arise.