Best Western Premier Collection

Explore Hotel


A charming city centre hotel in Chester.

The BEST WESTERN PREMIER Queen Hotel is well-connected and perfectly placed in Chesters city centre. Though the hotel is attached to the mainline railway station and just five minutes from the Cathedral and central shopping area, you'll have the opportunity to escape the modern pace in our secluded Italian terrace gardens!

Thanks to city chic rooms and a recent £20 million refurbishment, the BEST WESTERN PREMIER Queen Hotel and its staff have a number of awards to their name. Our wacky, ultra-imaginative interiors really set the tone for your stay!

View more


City Road


Bars, Free WIFI, Golf Nearby, Gym, Pets Allowed, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is charged parking available onsite.
There is parking available nearby.
Pets: Accepted Dog Friendly Hotel - £15.00 per night, on request.
Check-in & Check-out
15:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars

The King's Grill Chef, Alan Davies, has created our menu using the very finest ingredients sourced from small, independent, local suppliers. Situated in the heart of Chester at the stunning BEST WESTERN PREMIER Queen Hotel, we are proud to boast 2 AA Rosettes and the biggest cocktail list the city has to offer.

Chef Alan Davies


Kings' Grill

This is your chance to enjoy ultra-tasty food in ultra-modern surroundings! It's the place to be seen, so dress to impress in this smart eatery!

Opening hours

Breakfast: 07:30 - 11.00
Dinner: 18.00 - 22:00
Weekend times may vary

Cocktail Bar

We are privileged to have the finest cocktail bar mixer in the city! You can see him fix a mixer every night, and enjoy traditional, modern and original cocktails while you're here! You can also enjoy live music on Fridays and Saturdays.

Opening hours

Weekend times may vary


Upton Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 69
Distance: 5807 Yards
Handicap required


2.00 miles away in Upton, Chester


Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
18 holes £25.00
Trolley hire £10.00
Club hire Yes
Buggy hire £20.00
Tuition Yes

Vicars Cross Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 72
Distance: 6451 Yards
No handicap required


3.00 miles away in Vicars Cross, Chester


Driving range
Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
18 holes £35.00
Trolley hire Yes
Buggy hire Yes
Tuition Yes
Driving Range Yes

Spa & Leisure

A wide range of luxury beauty treatments, from head massage to full body wraps. All treatments are designed to relax and pamper you. To achieve this we use beautifully aromatic and exclusive Pinks Boutique products which have been specifically chosen for their purity and 100% organic nature.


Relax at the BEST WESTERN PREMIER Queen Hotel

Treatments can be given either in the guest room or in the Secret Sanctuary.

No. of treatment rooms: 1
Minimum guests (per booking): 1
Maximum guests (per booking): 20

Opening times

Monday: 10:00- 22:00
Tuesday: 10:00- 22:00
Wednesday: 10:00- 22:00
Thursday: 10:00- 22:00
Friday: 10:00- 22:00
Saturday: 10:00- 22:00
Sunday: 10:00- 22:00

Leisure Facilities

  • Fitness Suite

  • Wii Fit

  • Table Tennis

Gym and Leisure Facilities

Our fitness suite gives guests the opportunity to tone up as they wind down, with all types of cardio equipment at your disposal.


Type Treatment Time (mins) price (from)


You've said the all important yes, and now it's time for a few no's to balance things out - no packages, no hassle and no off-the-shelf solutions! We'll simply tailor the big day to suit your needs, and of course, your tastes!


Wedding service and reception venue

As the happy couple, you'll be spoilt rotten from the word go, starting with a red carpet arrival! Our Italian terrace garden is ideal for drinks receptions, especially with complimentary canaps! You can even sit on baronial thrones and watch proudly over personalised dishes!


The possibilities are endless! Instead of fixed packages, we let you pick and choose from a database of thousands of options, which will then be personalised especially for you!

Honeymoon Suite

We have 14 honeymoon suites! Each one boasts a jacuzzi, feature bed, luxurious furnishings, private butler service and more to make you feel as special as possible on the big night! Best of all, you'll receive a complimentary bridal suite and Champagne breakfast in bed as our wedding present!


Registry office:
Cheshire West and Chester
Goldsmith House, Goss Street, Chester, CH1 2BG
01244 602938

Get in touch with Caroline, Naomi or Rebecca.

For any enquiries please call Caroline Voce on 01244 305000

Location and Attractions

Getting there.

Sat nav users: type CH1 3AH

Send to Tom Tom

Nearest motorway: M53, J12, 3.00 miles
Nearest train station: Chester, adjacent
Nearest airport: Manchester, 18.00 miles
On site disabled parking (4 spaces)

City Road

What's nearby?


  • Liverpool FC (20 miles)

  • Everton FC (20 miles)

  • Warrington Wolves RLFC (15 miles)

Cities & Attractions

  • Chester Cathedral (0.5 miles)

  • Chester Zoo (2 miles)

  • Chester Amphitheatre (0.5 miles)

  • River Dee (0.5 miles)

  • The Rows (0.5 miles)


  • Chester (0.5 miles)

  • Cheshire Oaks - Britain's biggest designer outlet (5 miles) (7 miles)

Meetings, Conferences and Events

We welcome all types of meeting from 1 to 1 interviews, to major exhibitions and international seminars for up to 500 delegates. Whatever you're organising, we'll take the hard work out of working away.

Available room set ups

U shape

Room Theatre Classroom U-Shape Boardroom Banquet
Colonnades 500 200 50 50 350
Victoria 100 60 40 50 80
Jubilee 150 80 40 40 175
Gladstone 35 16 16 20 20
Disraeli 35 16 16 20 20
Edward 50 36 18 20 30
Prince Albert 40 20 15 16 20
Consort 8 8 8 8 10
Palazzo 100 30 30 30 50
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 2247 traveller reviews
Rating: 5 1192
Rating: 4 630
Rating: 3 212
Rating: 2 122
Rating: 1 91

There is virtually no available parking at or near this hotel

07/10/2015 N0rthY0rks, Leeds, United Kingdom

Stayed here with work - a small conference (about 50 delegates). Because there is so little parking for long stay, 4 of us ended up calling the Hilton Doubletree in Chester, just off the motorway. The... more


Not that impressed

07/10/2015 moanalotme, uk

We visited the queens last month for 1 night as it had been recommended by friends. First impressions it's a lovely hotel & a lot bigger than I thought. The room was nice but a bit dark. The beds are ... more



06/10/2015 Shar0n38, Warrington, United Kingdom

We had a free complimentary upgrade to an executive suite wow it was gorgeous we did not want to leave this hotel, breakfast was delicious and so much choice and our evening meal was sublime Thank you... more


Fabulous Breakfasts!

06/10/2015 Jon H, Henley-on-Thames, United Kingdom

Recently stayed here for 3 nights - dinner, bed & breakfast. Without exception, all of the staff were efficient, friendly and courteous. Our twin bedded room was very comfortable; the shower was very ... more


Perfect hotel and employees made fora fantastic hen party

06/10/2015 KingWinston,

I organised my sister's hen party here and Tiffany in Reservations was extremely friendly and helpful. She sorted a last minute Cocktail Masterclass with Canapés in the afternoon. Robert and Kamal wer... more