25/11/2015 DavidMcM, Glasgow
My wife and I stayed here for 2 nights during November 2015. The hotel is right next to Chester train station and is approximately a 10 minute walk to the centre. The Reception staff were friendly, he... more
My wife and I stayed here for 2 nights during November 2015. The hotel is right next to Chester train station and is approximately a 10 minute walk to the centre. The Reception staff were friendly, helpful and professional, as was the Concierge and the bar staff. The staff in the breakfast area were run off their feet but still made time to smile and have a chat with the guests. We thought the girl playing guitar and singing at breakfast was a nice touch; the breakfast itself was fantastic, one of the best I've had. The room was ideal, clean, modern, with the facilities that we required, tea, coffee, free bottles of water, nice view over the courtyard. The only complaint I'd have was the staff member using the leaf blower outside the window at 9am for best part of an hour. There's also a cracking bar and lounge area next to Reception. Overall, this is an excellent hotel, well located, fabulous staff and, in my opinion, it's great value for money. As for Chester itself, I'd thoroughly recommend it. Lots to see and do and we'll definitely return for a visit. less
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review
Thank you for your lovely feedback, I am so pleased you enjoyed your stay in Chester. Thank you for choosing to stay at BEST WESTERN PREMIER Queen Hotel.
I hope to welcome you back again in the very near future.
Deputy General Manager