We had a lovely 1 night stay at the Queen hotel Chester, this was actually our 2nd visit to this hotel. Check in was very efficient with very friendly and helpful staff. We were upgraded to the King's... more
We had a lovely 1 night stay at the Queen hotel Chester, this was actually our 2nd visit to this hotel. Check in was very efficient with very friendly and helpful staff. We were upgraded to the King's suites, a spotlessly clean room and lovely decor. Without sounding too ungrateful, on our first visit we stayed in the main body of the hotel and found the decor and artifacts etc wonderful! All that said couldn't fault the King's suites and our upgrade, a very nice surprise on check in. We had a few drinks in the bar and were well looked after by the bar staff, no complaints. The following morning we had our breakfast and yet again were overwhelmed by the choice and attentive service we received, truly excellent.
Needless to say we will hopefully be returning for a 3rd visit in the future.
Thank you Queens! less
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review
Thank you for taking the time to share your review with tripadvisor. I am so pleased you enjoyed your stay with us and look forward to welcoming you back for your third visit.
When you are planning your return, please contact me directly at firstname.lastname@example.org and I will ensure your requirements are dealt with personally.
Deputy General Manager