There is virtually no available parking at or near this hotel
07/10/2015 N0rthY0rks, Leeds, United Kingdom
Stayed here with work - a small conference (about 50 delegates). Because there is so little parking for long stay, 4 of us ended up calling the Hilton Doubletree in Chester, just off the motorway. The... more
Stayed here with work - a small conference (about 50 delegates). Because there is so little parking for long stay, 4 of us ended up calling the Hilton Doubletree in Chester, just off the motorway. The Doubletree was so obliging, they let all of us park and arranged taxis back to the Queen Hotel.
The front desk staff at the Queen couldn't care less. They just kept pointing us to the train station car parks which were overflowing.
The food is school cafeteria standard and the rooms are tired.
If you are traveling by train, will eat elsewhere and don't mind that the last refit happened when the years began with a "1", go for it. Otherwise, book in at literally any other hotel! Both the Grosvenor and Doubletree had rooms and parking - also their food is excellent. less
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review
Thank you for taking the time to write your feedback following your recent visit.
I am sorry that you were unable to find suitable parking locally to the hotel. All the parking around the hotel is part of the railway network and operated as such. Therefore on occasion the car parks can become full - unfortunately we have no influence on this.
We have a rolling refurbishment program in place which say refurbishment of 30 bedrooms along with our reception and lobby last year. I am sorry therefore if you did not find your bedroom comfortable.
I hope we are able to welcome you back again in the future.
Deputy General Manager