My partner and I stayed here for a few days in early August, we wanted a hotel close to the station and generally don't go for chain hotels but after reading some reviews decided to give this one a go.
After staying here I now wouldn't really class this as a chain hotel, it is a little different, it has personality and charm, the staff are lovely and very helpful and our stay went without a hitch.
We opted for a room in the Kings Building which is the more modern side of the hotel and a little pricier but definitely worth the extra cost, I would have loved to have had a sneaky look in one of the Queens rooms just to be able to compare but our room in the Kings section was lovely.
The room we had was spacious and airy with an enormous and very comfortable bed, it had a large tv, tea and coffee facilities,complimentary biscuits and bottled water and a lovely large bathroom in a separate room with a bath big enough for two and a power shower, on the down side the view from our room was pretty rubbish but you cant have everything and we weren't there for the view to be honest we also had the most disapproving picture of a king just above our pillows, I can only imagine that the things he must have seen has made the smile slide off his face and onto the floor in a jealous rage but it did make me smile a bit.
Breakfast was the best, a massive thumbs up from both of us, shown to our table and immediately catered with our hot drink choices the rest was up to us, breakfast is a self service buffet style arrangement which really isn't a problem, the choice cannot be beaten I don't think, help yourself to as much or as little as you want from cereals to fresh fruit salad, pastries, yoghurts, juices, toast, full English with two types of sausage, although vege sausages weren't readily available I did ask and was told that the chef would be happy to do them for me but it would be a 15 minute wait, I declined but only because there was more than enough for me to enjoy without them, bacon, hash browns, beans, mushrooms, freshly fried eggs etc etc and you could also have your choice of omelette done whilst you waited, on Saturday and Sunday we were even greeted at the door to the breakfast restaurant with a Bucks Fizz mmmmmmmmm.
The hotel has a couple of outside areas within the hotel to have a drink in or just a quiet sit, whilst we were there one of them was being used for a wedding and the staff had made it look very special and romantic.
I would say its about a 10 minute walk into the town centre and its pretty easy to find, there is a really good pub opposite though that became our local during our stay, the hotel does have a restaurant and bar and the menu looked lovely, they also had some entertainment on in the form of a pianist/singer which was a nice touch whilst we were there, to make the most of our trip we had decided to eat in town so unfortunately didn't get to try the food.
All in all we had a lovely stay and if we come back to Chester we will stay at this hotel again and would definitely recommend it to friends, staff were friendly and helpful and we were able to leave our luggage in the hotel on our last day until it was time for us to leave which was brilliant because it gave us some extra time to explore. less