We have just stayed here for 4 nights. The staff were charming and helpful, and the breakfast (and cocktails) excellent.
However, our bedroom on the 3rd floor of the original building although spacious with a comfortable bed was unbearably hot and we were unable to sleep. The radiator was off and the window open but very large hot connecting pipes passed through the room. We see from other reviews that this has been a problem for many guests, and is not being addressed.
We asked to be moved and this was speedily accomplished but kitchen extractor fans immediately below the window, which was ill-fitting and could not be closed properly, were very noisy. There were various fixtures and fittings in need of maintenance in both rooms.
So, a welcoming and friendly hotel spoiled by some (in our opinion) rectifiable issues. less