Best Western Premier Collection

Explore Hotel


A charming city centre hotel in Chester.

The BEST WESTERN PREMIER Queen Hotel is well-connected and perfectly placed in Chesters city centre. Though the hotel is attached to the mainline railway station and just five minutes from the Cathedral and central shopping area, you'll have the opportunity to escape the modern pace in our secluded Italian terrace gardens!

Thanks to city chic rooms and a recent £20 million refurbishment, the BEST WESTERN PREMIER Queen Hotel and its staff have a number of awards to their name. Our wacky, ultra-imaginative interiors really set the tone for your stay!

View more


City Road


Bars, Free WIFI, Golf Nearby, Gym, Pets Allowed, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is charged parking available onsite.
There is parking available nearby.
Pets: Accepted Dog Friendly Hotel - £15.00 per night, on request.
Check-in & Check-out
15:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars

The King's Grill Chef, Alan Davies, has created our menu using the very finest ingredients sourced from small, independent, local suppliers. Situated in the heart of Chester at the stunning BEST WESTERN PREMIER Queen Hotel, we are proud to boast 2 AA Rosettes and the biggest cocktail list the city has to offer.

Chef Alan Davies


Kings' Grill

This is your chance to enjoy ultra-tasty food in ultra-modern surroundings! It's the place to be seen, so dress to impress in this smart eatery!

Opening hours

Breakfast: 07:30 - 11.00
Dinner: 18.00 - 22:00
Weekend times may vary

Cocktail Bar

We are privileged to have the finest cocktail bar mixer in the city! You can see him fix a mixer every night, and enjoy traditional, modern and original cocktails while you're here! You can also enjoy live music on Fridays and Saturdays.

Opening hours

Weekend times may vary


Upton Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 69
Distance: 5807 Yards
Handicap required


2.00 miles away in Upton, Chester


Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
18 holes £25.00
Trolley hire £10.00
Club hire Yes
Buggy hire £20.00
Tuition Yes

Vicars Cross Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 72
Distance: 6451 Yards
No handicap required


3.00 miles away in Vicars Cross, Chester


Driving range
Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
18 holes £35.00
Trolley hire Yes
Buggy hire Yes
Tuition Yes
Driving Range Yes

Spa & Leisure

A wide range of luxury beauty treatments, from head massage to full body wraps. All treatments are designed to relax and pamper you. To achieve this we use beautifully aromatic and exclusive Pinks Boutique products which have been specifically chosen for their purity and 100% organic nature.


Relax at the BEST WESTERN PREMIER Queen Hotel

Treatments can be given either in the guest room or in the Secret Sanctuary.

No. of treatment rooms: 1
Minimum guests (per booking): 1
Maximum guests (per booking): 20

Opening times

Monday: 10:00- 22:00
Tuesday: 10:00- 22:00
Wednesday: 10:00- 22:00
Thursday: 10:00- 22:00
Friday: 10:00- 22:00
Saturday: 10:00- 22:00
Sunday: 10:00- 22:00

Leisure Facilities

  • Fitness Suite

  • Wii Fit

  • Table Tennis

Gym and Leisure Facilities

Our fitness suite gives guests the opportunity to tone up as they wind down, with all types of cardio equipment at your disposal.


Type Treatment Time (mins) price (from)


You've said the all important yes, and now it's time for a few no's to balance things out - no packages, no hassle and no off-the-shelf solutions! We'll simply tailor the big day to suit your needs, and of course, your tastes!


Wedding service and reception venue

As the happy couple, you'll be spoilt rotten from the word go, starting with a red carpet arrival! Our Italian terrace garden is ideal for drinks receptions, especially with complimentary canaps! You can even sit on baronial thrones and watch proudly over personalised dishes!


The possibilities are endless! Instead of fixed packages, we let you pick and choose from a database of thousands of options, which will then be personalised especially for you!

Honeymoon Suite

We have 14 honeymoon suites! Each one boasts a jacuzzi, feature bed, luxurious furnishings, private butler service and more to make you feel as special as possible on the big night! Best of all, you'll receive a complimentary bridal suite and Champagne breakfast in bed as our wedding present!


Registry office:
Cheshire West and Chester
Goldsmith House, Goss Street, Chester, CH1 2BG
01244 602938

Get in touch with Caroline, Naomi or Rebecca.

For any enquiries please call Caroline Voce on 01244 305000

Location and Attractions

Getting there.

Sat nav users: type CH1 3AH

Send to Tom Tom

Nearest motorway: M53, J12, 3.00 miles
Nearest train station: Chester, adjacent
Nearest airport: Manchester, 18.00 miles
On site disabled parking (4 spaces)

City Road

What's nearby?


  • Liverpool FC (20 miles)

  • Everton FC (20 miles)

  • Warrington Wolves RLFC (15 miles)

Cities & Attractions

  • Chester Cathedral (0.5 miles)

  • Chester Zoo (2 miles)

  • Chester Amphitheatre (0.5 miles)

  • River Dee (0.5 miles)

  • The Rows (0.5 miles)


  • Chester (0.5 miles)

  • Cheshire Oaks - Britain's biggest designer outlet (5 miles) (7 miles)

Meetings, Conferences and Events

We welcome all types of meeting from 1 to 1 interviews, to major exhibitions and international seminars for up to 500 delegates. Whatever you're organising, we'll take the hard work out of working away.

Available room set ups

U shape

Room Theatre Classroom U-Shape Boardroom Banquet
Colonnades 500 200 50 50 350
Victoria 100 60 40 50 80
Jubilee 150 80 40 40 175
Gladstone 35 16 16 20 20
Disraeli 35 16 16 20 20
Edward 50 36 18 20 30
Prince Albert 40 20 15 16 20
Consort 8 8 8 8 10
Palazzo 100 30 30 30 50
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 2304 traveller reviews
Rating: 5 1217
Rating: 4 647
Rating: 3 218
Rating: 2 127
Rating: 1 95


23/11/2015 Yog131, Swindon, United Kingdom

We stayed here for a couple of nights as a Christmas shopping getaway for my husband and I. The bed was the most comfortable we have ever slept in. We asked for a quiet room...and got it. Breakfast w... more


Mr & Mrs Callery

22/11/2015 RCallery, Manchester, United Kingdom

We've just stayed there at the Queens for 30th anniversary . The hotel has a great deal of charm , the room was very nice and the bed extremely comfortable . The hotel is also only a 10 minute walk... more


It's the very best and worst of a hotel

22/11/2015 aniceglassofred, Manchester, United Kingdom

This hotel does some things brilliantly- the hotel public areas are modern, British, quirky and clean. The hotel bar is delightfully English with beers served in beautiful old style glasses. The brea... more


Not Worth the Money you Pay

19/11/2015 Group T, Dublin, Ireland

Recently stayed two night in this hotel in a Room in the Kings Side of the Hotel. For the price you pay, which was almost €200.00 per night, it certainly was not worth the money. The room was date... more


Lovely stay in 'Executive room'

18/11/2015 Czepiec, Doncaster, United Kingdom

Me and my partner used the hotel for a weekend away in Chester. The room was lovely and had a really comfortable bed. The hotel helped me have a set of flowers waiting in the room for my partner. We... more

Owner Response
queendeputy, General Manager at BEST WESTERN Premier Queen Hotel, responded to this review
Dear Czepiec, Thank you for taking the time to write with your feedback following your recent stay. I am so pleased you enjoyed your stay and hope to welcome you back again very soon. Kind regards, Richard Dixon Deputy General Manager