Best Western Premier Collection

Explore Hotel


A charming city centre hotel in Chester.

The BEST WESTERN PREMIER Queen Hotel is well-connected and perfectly placed in Chesters city centre. Though the hotel is attached to the mainline railway station and just five minutes from the Cathedral and central shopping area, you'll have the opportunity to escape the modern pace in our secluded Italian terrace gardens!

Thanks to city chic rooms and a recent £20 million refurbishment, the BEST WESTERN PREMIER Queen Hotel and its staff have a number of awards to their name. Our wacky, ultra-imaginative interiors really set the tone for your stay!

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City Road


Bars, Free WIFI, Golf Nearby, Gym, Restaurants, Twenty Four Hour Service, Lift to all floors
Free internet available throughout the hotel
There is charged parking available onsite.
There is parking available nearby.
Pets: No Pets accepted Guide and hearing dogs only
Check-in & Check-out
15:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars

The King's Grill Chef, Alan Davies, has created our menu using the very finest ingredients sourced from small, independent, local suppliers. Situated in the heart of Chester at the stunning BEST WESTERN PREMIER Queen Hotel, we are proud to boast 2 AA Rosettes and the biggest cocktail list the city has to offer.

Chef Alan Davies


Kings' Grill

This is your chance to enjoy ultra-tasty food in ultra-modern surroundings! It's the place to be seen, so dress to impress in this smart eatery!

Opening hours

Breakfast: 07:30 - 11.00
Dinner: 18.00 - 22:00
Weekend times may vary

Cocktail Bar

We are privileged to have the finest cocktail bar mixer in the city! You can see him fix a mixer every night, and enjoy traditional, modern and original cocktails while you're here! You can also enjoy live music on Fridays and Saturdays.

Opening hours

Weekend times may vary


Upton Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 69
Distance: 5807 Yards
Handicap required


2.00 miles away in Upton, Chester


Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
18 holes £25.00
Trolley hire £10.00
Club hire Yes
Buggy hire £20.00
Tuition Yes

Vicars Cross Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 72
Distance: 6451 Yards
No handicap required


3.00 miles away in Vicars Cross, Chester


Driving range
Practice ground golf facilities
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
18 holes £35.00
Trolley hire Yes
Buggy hire Yes
Tuition Yes
Driving Range Yes

Spa & Leisure

A wide range of luxury beauty treatments, from head massage to full body wraps. All treatments are designed to relax and pamper you. To achieve this we use beautifully aromatic and exclusive Pinks Boutique products which have been specifically chosen for their purity and 100% organic nature.


Relax at the BEST WESTERN PREMIER Queen Hotel

Treatments can be given either in the guest room or in the Secret Sanctuary.

No. of treatment rooms: 1
Minimum guests (per booking): 1
Maximum guests (per booking): 20

Opening times

Monday: 10:00- 22:00
Tuesday: 10:00- 22:00
Wednesday: 10:00- 22:00
Thursday: 10:00- 22:00
Friday: 10:00- 22:00
Saturday: 10:00- 22:00
Sunday: 10:00- 22:00

Leisure Facilities

  • Fitness Suite

  • Wii Fit

  • Table Tennis

Gym and Leisure Facilities

Our fitness suite gives guests the opportunity to tone up as they wind down, with all types of cardio equipment at your disposal.


Type Treatment Time (mins) price (from)


You've said the all important yes, and now it's time for a few no's to balance things out - no packages, no hassle and no off-the-shelf solutions! We'll simply tailor the big day to suit your needs, and of course, your tastes!


Wedding service and reception venue

As the happy couple, you'll be spoilt rotten from the word go, starting with a red carpet arrival! Our Italian terrace garden is ideal for drinks receptions, especially with complimentary canaps! You can even sit on baronial thrones and watch proudly over personalised dishes!


The possibilities are endless! Instead of fixed packages, we let you pick and choose from a database of thousands of options, which will then be personalised especially for you!

Honeymoon Suite

We have 14 honeymoon suites! Each one boasts a jacuzzi, feature bed, luxurious furnishings, private butler service and more to make you feel as special as possible on the big night! Best of all, you'll receive a complimentary bridal suite and Champagne breakfast in bed as our wedding present!


Registry office:
Cheshire West and Chester
Goldsmith House, Goss Street, Chester, CH1 2BG
01244 602938

Get in touch with Caroline, Naomi or Rebecca.

For any enquiries please call Caroline Voce on 01244 305000

Location and Attractions

Getting there.

Sat nav users: type CH1 3AH

Send to Tom Tom

Nearest motorway: M53, J12, 3.00 miles
Nearest train station: Chester, adjacent
Nearest airport: Manchester, 18.00 miles
On site disabled parking (4 spaces)

City Road

What's nearby?


  • Liverpool FC (20 miles)

  • Everton FC (20 miles)

  • Warrington Wolves RLFC (15 miles)

Cities & Attractions

  • Chester Cathedral (0.5 miles)

  • Chester Zoo (2 miles)

  • Chester Amphitheatre (0.5 miles)

  • River Dee (0.5 miles)

  • The Rows (0.5 miles)


  • Chester (0.5 miles)

  • Cheshire Oaks - Britain's biggest designer outlet (5 miles) (7 miles)

Meetings, Conferences and Events

We welcome all types of meeting from 1 to 1 interviews, to major exhibitions and international seminars for up to 500 delegates. Whatever you're organising, we'll take the hard work out of working away.

Available room set ups

U shape

Room Theatre Classroom U-Shape Boardroom Banquet
Colonnades 500 200 50 50 350
Victoria 100 60 40 50 80
Jubilee 150 80 40 40 175
Gladstone 35 16 16 20 20
Disraeli 35 16 16 20 20
Edward 50 36 18 20 30
Prince Albert 40 20 15 16 20
Consort 8 8 8 8 10
Palazzo 100 30 30 30 50
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 2237 traveller reviews
Rating: 5 1187
Rating: 4 628
Rating: 3 212
Rating: 2 121
Rating: 1 90

Great stay

04/10/2015 Sharon H, Maidstone, United Kingdom

The hotel is beautiful and only a few minutes walk to the town. Very spacious, clean and comfortable. Has its own restaurant which is very overpriced but a few minutes away there are some great places... more


Would not go back

03/10/2015 CleoToo, San Jose

Our bus tour stayed here for one night. The lighting was really bad, except in the bathroom. The bed felt like it needed a new mattress. We were cold & could not figure out the heater. The next da... more


Stunning hotel

01/10/2015 NeverAgain87, Manchester, United Kingdom

This is what a hotel should be. Admittedly it's expensive when compared to some other four star hotels (£200 for a small room) but few others can offer the stunning surroundings of this hotel. It's ma... more



30/09/2015 HW1981, Leeds, United Kingdom

I stayed here for business earlier this week and found it disappointing. It took 3 attempts to get in my room because the key didn't work. Each time the young receptionist was disinterested. It took t... more


Lovely hotel......

29/09/2015 Marie W,

Stayed for one night on the travel zoo offer .. dinner bed and breakfast for just £139 in an executive twin room. The room we got wasn't a twin and despite the promise of housekeeping sorting it, it n... more