As the title suggests it was our first family getaway with chester zoo being the main attraction for our stay with our 9 month old. This hotel and its staff from start to end made our stay enjoyable and effortless, especially travelling with a little one. Our check in was quick and easy, our room was spacious, clean and had everything we needed. (Next time will use hotel travel cots!) breakfast was plentiful and delicious. Dinner in the Kings grill was fantastic. We ate both nights there as it was included in our deal and ate from a set menu- both nights delicious. The staff all made a fuss of our little girl and this was especially noted in dining areas- catering for our needs with high chairs, offering to warm food etc. we particularly enjoyed how the staff in kings grill made our girl something specifically for her! It's was the poshest food she will have for a while!
We will be certainly returning and would recommend! less