Good Hotel - But Bad Night
22/06/2018 Linda V, Hood River, Oregon
We stayed here for one night during our vacation traveling around Minnesota and North Dakota. We had to leave very early the next morning so were looking forward to a short but good night’s sleep. T... more
We stayed here for one night during our vacation traveling around Minnesota and North Dakota. We had to leave very early the next morning so were looking forward to a short but good night’s sleep. The amenities at the hotel were great, staff was friendly, the bed was comfortable and all was very clean.
The reason for the low rating is the noise we could hear through walls/door which went on until the early morning hours. The room next door had something going on and we could hear the voices and their door constantly opening and closing until after midnight. The air conditioner was also noisy as it went on and off, but we took care of that by taking it off of auto and leaving the fan on.
So in the end we had only a few hours of sleep as we had to be up by 5:15 am. It was disappointing as we usually have very good experiences at Best Western.
We had dinner at the restaurant and it was great. Very nice hotel other than the fact that you can hear noises from neighboring rooms. less
Nathan K, General Manager at Best Western Premier Nicollet Inn, responded to this review
We are so glad you rate us as a good hotel, but we are sorry about your neighbors and the noise issues. We do have an Executive Level that is quieter. On a Saturday night in the summer and a full hotel, there are going to be some louder rooms as everyone has a different reason for their stay. We hope to see you again soon!