Best Western Plus Wine Country Hotel & Suites

3460 Carrington Road, West Kelowna, British Columbia, V4T 3C1, Canada
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Best Western Plus Wine Country Hotel & Suites

When wine country is on the agenda, theres only one West Kelowna hotel that provides exceptional service, access to the best attractions, and fantastic quality.

Kelowna wine tasting is a favorite past-time. Nestled against numerous vineyards
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Wine Country Hotel & Suites

Traveller Overview:
4.5 Rating: 1021 reviews
Excellent 52%
Very Good 32%
Average 7%
Poor 3%
Terrible 3%
Rating

Chris L, wrote review 16/03/2020

Another great stay

The hotel is excellent, clean and well maintained. The staff here go above and beyond to ensure a great stay. This is my hotel of choice for every stay when I’m in West Kelowna. Can’t say enough about... more

Rating

ceciliaengen, wrote review 02/03/2020

Best Western-West Kelowna

Extremely clean and well-cared for-excellent hot breakfast-friendly staff-waterslide and pool and hot tub were lots of fun for our child.Very good location as it is located near a shopping centre(3 of... more

Owner Response
Rosemary P, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review
Thank you kindly for your fabulous review. I am very pleased to know that you found the facility to be in excellent condition and that the hotel team was warm, friendly and caring. Glad to hear that the pool and water slide were a hit with your child! Thanks again for sharing your feedback. We'll hope to welcome you back again in the near future. Kind regards, Rosemary Paterson, General Manager Best Western Plus Wine Country Hotel & Suites
Rating

jlray99, wrote review 19/02/2020

Spacious King Suite

Excellent location, friendly staff, great hot breakfast with lots of choices and lovely spacious and quiet king suite. All areas met and exceeded our family expectations for a weekend vacation. We w... more

Owner Response
Rosemary P, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review
Thank you for your terrific review. I am so pleased that you and your family enjoyed your weekend getaway. Hopefully you had a chance to enjoy the pool facilities and water slide! :) Thanks again for sharing your comments and we'll look forward to welcoming you back again in the near future. Best regards, Rosemary Paterson, General Manager Best Western Plus Wine Country Hotel & Suites
Rating

jcschimelfenig, wrote review 27/01/2020

Was ok hit tub was really disgusting after being in the hot tub had to go to the hospital got an infection

Hut tub was not clean got an infection on a cut I had and it was from the hot tub. Room was really clean bed was very uncomfortable, anyone walking down the hall u can hear didn't get much sleep. Not ... more

Owner Response
Rosemary P, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review
Thank you for alerting me to your issues. I am so sorry to hear of this incidence and must say that I'm very surprised to hear this as we do daily testing and maintenance on the pool and hot tub water. I appreciate hearing this and will review the records and issue with my maintenance team. I'm not clear when you were here with us as I can't find any reservation name to match with your name above. Please accept my sincere apologies. Kind regards, Rosemary Paterson, General Manager Best Western Plus Wine Country Hotel & Suites
Rating

quinn762019, wrote review 18/01/2020

Great Stay Great Staff

Was there for a quick overnight. Family showed up and staff was a great help with some water, Also when asked took some great pictures thank Best Western. It is also in a great location close to food ... more

Owner Response
Rosemary P, General Manager at Best Western Plus Wine Country Hotel & Suites, responded to this review
Thank you so much for your great review and comments. I'm so pleased that you enjoyed your stay with us and found the amenities and the staff to be excellent. Should you be able, it would be wonderful if you could correct your star rating as the 1 star is negative. :) Many thanks and we'll hope to welcome you back again in the future. Kind regards, Rosemary Paterson, General Manager Best Western Plus Wine Country Hotel & Suites