Best Western Plus Wine Country Hotel & Suites

I had the opportunity to go to West Kelowna to visit some of our operational sites. As this was an overnight trip, I stayed at this hotel! I found my room to be spotless! Professional staff to assist you. And of course, awesome COVID protocols in place! This hotel was also close to several restaurants and close to the operations! Will be back for the next business trip! less

This is a good property in the right part of the town. Lots of places to visit in quite a short distance. Price/quality it was the best options we were able to find. The stuff is very helpful and even the swimming pool was working. /some hotels simply shut the pool off / . The only minus was AC. Working fine but a bit noisy. Breakfast included - really nice and unlimited coffee. I mean its possible to ask extra .Recommend this place for any trip. less

The Best Western downtown was always our stop many times, we have stayed many nights in Kelowna over the years. We stayed last year at this location and again this year. After spending 3 night last year here we thought it would be fantastic again. It was very disappointing of the quality of the cleanliness of the hotel this year, it was stocking to see in one year of how the rooms and the overall experience, cleanliness was so difference. We understand times have changed, you would think clean was more than ever relevant but it was not. We did finally get looked after by the Asst. General Manager but it should have not got to that point. I believe RoseMary the old General Manger had a lot to do with the quality of this property in past times. less

Receptionists were extremely helpful at check in and even got my family and I complimentary upgrade for all 3 night stay. Everything was clean and sanitized the pool and slide was great for us as well. Booked a timeslot for the day and had a blast in pool and the slide is awsome!! Great location in West Kelowna. Close to everything! Plenty of restaurants beaches and wineries all close by. Check was quick n easy. I highly recommend this best western location for everyone! Top notch!! less

Nice, clean and new hotel located in West Kelowna and located at the start of wine country including the Mission Hills winery etc. Many other services / conveniences in the immediate area as well. Front desk is friendly and courtesy. Also Covid aware, as they do enforce the mandatory mask policy, while there's signage posted around common areas about distancing etc. Also 1 family/ group to an elevator etc. Free breakfast is served in a lunch bag to go, but they do let you choose what you want etc. Indoor pool available by reservation, with max 8 at a time. Didn't get to try the waterslide as it didn't appear to be functional while we were there. Hot tub was good. Room was clean and spacious. Loved the balcony directly facing the golf course. Beds comfy, linens crisp and clean. Just 2 gripes. Room safe was not functional ( Batteries missing), and AC way too cold, while rendering the 2nd bed near the AC machine unusable awhile the AC setting is on. For so cold at night, we had to shut the AC off entirely since theres no happy medium temp that one can control in this respect etc. All in all, it's a solid stay. Wouldn't hesitate to go back again next time for another wine country tour less