Good hotel and convenient location
05/10/2016 Karen K, Winnipeg, Canada
Stayed here for 2 nights while doing wine tours/tastings. Location is excellent as it is right on Hwy97 and access to either the north or south is easy. Rooms are spacious, beds are very comfortable, ... more
Stayed here for 2 nights while doing wine tours/tastings. Location is excellent as it is right on Hwy97 and access to either the north or south is easy. Rooms are spacious, beds are very comfortable, and we faced the golf course behind the hotel so had a nice view. There is even a small(very small) balcony so we were able to open the patio door, get fresh air, and sit outside with a glass of wine in the afternoon.
My only complaint is that we left our room at 9 a.m. the second day and returned at 4 p.m. after a full day adventuring and looking for a nap and housekeeping had not cleaned our room! This drives me crazy! I understand that maybe they are trying to clean rooms for new bookings....but no cleaning until after 4??? I sincerely feel that they should place a higher priority on existing guest rooms.
On a positive note, the breakfast (which is included) is very, very good. Everything from the usual toast and yogurt & cereal to waffles, pancakes, bacon and scrambled eggs. And coffee that actually tastes like coffee and is piping hot.
Overall a very good stay....I would have rated higher if not for the housekeeping issue. less
BWWK, General Manager at BEST WESTERN PLUS Wine Country Hotel & Suites, responded to this review
Many thanks for the review which has been appreciated by all of us. glad you did some wine tasting, we do have so many wineries in our vicinity as well as restaurants. I apologize that your room was not cleaned by 4 pm, yes, we have had a full house and stays do get cleaned last unless you let us know (sign on door). Glad you enjoyed the breakfast, we do hope that you will give us a chance to show you that you certainly are important to us.
Yours in hospitality