Great Stay In West Houston
04/08/2017 The_Case, Lewisville, Texas
I had plenty of reason to come back to this hotel for a return visit. Coming here from Dallas to see the Astros play ball downtown, this hotel did not disappoint. I had a clean and comfortab... more
I had plenty of reason to come back to this hotel for a return visit. Coming here from Dallas to see the Astros play ball downtown, this hotel did not disappoint. I had a clean and comfortable room with superb air conditioning. The bed was soft enough for a good night's sleep. Good TV with easy-to-use remote and good refrigerator to chill my beverages in. The only problem I really had was with an inflexible shower. The shower head is very high up, stuck in one position, and doesn't give you options of spritz or hard spray. All I had was the hard spray. Oh, the shower head needs to be in a fixed spot, but it just needs more adjustability and flexibility. Restroom, by the way, was, overall, good.
All in all, though, this was a good stay. The front office crew had always given superior service in the past, and this visit had the same great result. Give this BW location a try next time you're here. I plan to be back. Plenty of amenities within five miles of this place. Come on down! less
bwwgm, General Manager at Best Western Plus Westchase Mini-Suites, responded to this review
Thank you for choosing to stay as our guest during your recent visit to Houston. We greatly appreciate you taking the time to provide us with feedback regarding your experience. I am thrilled to see that you enjoyed your time as our guest. Please let me know if we can be of any further assistance to you. We look forward to seeing you again soon and have a wonderful day.