Best Western Plus Uptown Hotel

I have been staying at this hotel for several years. Overtime I go to Vancouver I stay here. Friendly staff, modern, clean and great location. Reasonably priced accommodation. The manger and staff are incredible. less

Looking for a hotel "deal" when conducting business in Vancouver can certainly present some interesting surprises! With many hotels in the $400+ range, finding value in the $200- range can often be fraught with numerous concerns. This hotel is excellent value! For a business traveller, they hit (for me) all the pertinent requirements: Food: The attached restaurant (Italia Bella) was a truly wonderful dining experience! There is a wide range of food experiences from fast food, trendy coffee shops or fine dining all within a short walk or cab ride. Room: Small but clean and comfortable with a desk sizeable enough to work on Internet: Solid enough that I had no issues, even with video conferencing. Location: This was near my client, so it was perfect. I found the neighbourhood and general area to be clean and never experienced any situation where I felt uncomfortable or unsafe. less

Check-in was swift and efficient. No restaurant at this location but very nice restaurant next door that is open for early breakfast. Check-out was atrocious, asked three time for check-out and was finally checked out on third attempt. Housekeeping lady (Margaret) was very helpful and pro-active, I felt she really cared about the resident’s comfort. Margaret’s kindness did compensate for the poor experience during check-out. The room was very clean and comfortable. less

Booked this for a business trip and felt the reviews were helpful in booking. Overall, it was ok or so-so. Hotel room was small and crowded. 1st night of 3 I had flea on my face waking up (disgusting), I killed it. Did not find another one but I did report it to the front desk. Water leaked from the shower to the floor every time. They have a promotion on stay 2 nights and get 3rd free. Not as it seems when I asked about it. It is 2 different stays (hotels) in a certain period. Even the hotel desk thought it was deceiving. Not impressed. Hotel parking is very tiny and hard to park. Breakfast is next door and not free. Cookies and fruits available at the front (mice touch). So-so in overall. BW is my go to but might have to reconsider. No free stay? Hmmmm less

We found the staff excellent, Especially Armad. We had come for a romantic get-away, the weekend after valentines. We were pleasantly surprised by the friendly greeting, and treatment at the reception. Since we were Elite members of Best Western. I think we may have gotten a bag full of treats and snacks. Including a bottle of champagne.. Wow. never got that from any other hotel. We found the hotel clean quiet and professional. The Italian restaurant attached is quite good and we also got a discount in our breakfast. We did find the room slightly on the small side. and since we were in a corner room.. the layout was a bit awkward. We enjoyed our stay and most importantly, we will be back. A great local get-away less