Great value for comfortable stay with amazing staff!
Our family stayed here for just a night to get some rest after visiting Vancouver Island, before heading to our next destination. What a lovely hotel in a great location! Although we stayed in downtow... more
Our family stayed here for just a night to get some rest after visiting Vancouver Island, before heading to our next destination. What a lovely hotel in a great location! Although we stayed in downtown for a few nights prior to heading to Vancouver Island – I think we preferred this location over downtown. It felt cozy, clean and not as busy, next to a grocery store, many restaurants, park and a few breweries (which we visited in the evening), yet very peaceful. Convenient underground parking with plenty of spaces was included with our booking. Immaculately clean, spacious room with comfy beds and everything you need when away from home. Clean and spacious bathroom with nice toiletries (loved the Orangy scent!). Keurig coffee machine was a nice bonus while getting ready to leave in the morning.
After check out, when we were about to drive off, our son realized he forgot his laptop in the room. He run back to the reception and asked to check and bring it back.. While we were waiting for laptop to be brought downstairs, the concierge asked us if we would like to use their breakfast services (mind you our reservation did NOT include breakfast). We kindly denied, noting that we were already behind the schedule with a long drive ahead of us and our son sloppiness added some time while waiting to retrieve his laptop. Can you imagine that this kind gentleman (front desk) gave us a few bags with simple “breakfast to go”, marked as “Chef Special” That was such a cute, nice, unexpected and thoughtful gesture, which we truly appreciated!
We had a perfect night rest and would absolutely stay here again! less
SUNIL PARASHAR, General Manager at Best Western Plus Uptown Hotel, responded to this review
Dear Valued Guest,
Wow! What a lovely review. You made our day! Thank you so much for taking the time to post a review. We work hard as a team to provide the best experience possible for our guests, and I'm glad that in your case we were able to achieve that. We look forward to welcoming you back for more unforgettable stays in the future.