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Best Western Plus Swan Hotel

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Best Western Plus Swan Hotel.

AA Silver Star Award.

Highly recommended hotels offering a superior level of quality within their star rating, high standards of hotel keeping in particular hospitality, service and cleanliness and hold an AA Rosette award for the quality of their food.

Step back nearly 600 years at the Best Western Plus Swan Hotel.

Stunningly located in the shadow of Wells Cathedral, this hotel has unique charm and offers guests modern amenities in a beautiful and relaxed setting.

The Best Western Plus Swan hotel is in the heart of vibrant and historic city of Wells and is just a short drive away from Glastonbury, Bath and Bristol. A former coaching inn, the Best Western Plus Swan hotel is a delight to behold, both inside and out! It has been sympathetically restored and extended to ensure every inch of comfort for guests staying within its 48 bedrooms and the luxurious Cathedral Suite (recent winner of Most Impressive Guest Room in our global Fan Awards). What's more, a Health Suite is also available for the exclusive use of guests.

Please be aware that this hotel does not have a lift, but two rooms are available on the ground floor. and porterage is available. Car parking is on a first come first served basis. It is also a popular wedding venue however music is not permitted after 11.30pm.

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Location

Sadler Street
Wells
Somerset
BA5 2RX
England
For enquiries or to make a reservation please call 0844 387 6036*
AA/VB

Summary

Bars, Free WIFI, Golf Nearby, Gym, Restaurants, Twenty Four Hour Service, No Lift
Free internet available throughout the hotel
There is free parking available onsite.
There is parking available nearby.
Pets: No Pets accepted The hotel does not allow dogs.
Check-in & Check-out
14:00 | 11:00

Facilities

Dining and Bars

Head Chef, Adam Kennington, treasures simple, honest, seasonal food. His repertoire showcases traditional fare, brought up to date using modern techniques.

Adam sources the best quality, local produce. His food has been recognised with two AA rosettes and an on-going presence in the Michelin Guide.

Chef Adam Kennington

swan-hotel-dining-56-83076

15c A.D.

We are pleased to offer a range of dining options and a host of different areas in which to enjoy your Somerset dining experience. From a formal 3 course meal to relaxed buffets and barbeques, residents and non-residents alike can enjoy morning coffee, lunch, afternoon tea and dinner. Enjoy!

Opening hours

Lunch: 12.00 - 14.00
Dinner: 19.00 - 21.30
Weekend times may vary
swan-hotel-dining-46-83076

Bar

The bar has a fantastic view of Wells Cathedral.

Opening hours

11:00-23:00
Weekend times may vary

Golf

Wells Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 70
Distance: 5991 Yards
Handicap required

Location

1.5 miles away in Wells

Facilities

Driving range
Putting green golf facilites
Pro shop golf facilities

Prices

9 holes Yes
18 holes £25.00
Trolley hire £10.00
Club hire Yes
Buggy hire £15.00
Tuition Yes
Driving Range £2.00

Spa & Leisure

Leisure Facilities

  • Health Suite

  • Sauna

  • Lounge

Gym and Leisure Facilities

Our health suite houses free weights, a rowing machine, treadmill, power plate and cross trainer. Please note that the health suite is unmanned.

swan-hotel-leisure-04-83076

Weddings

The scenery, the service, the standards. You can have it all at the Best Western Plus Swan Hotel! Whether it's an intimate wedding, large wedding reception or civil wedding ceremony itself, we pride ourselves on providing the perfect wedding venue.

Our experienced staff are here to help; from the initial planning stages right through to the big day itself. We aim to make your wedding day as special as it can be while alleviating some of the stresses along the way!

swan-hotel-wedding-events-16-83076swan-hotel-wedding-events-17-83076swan-hotel-wedding-events-20-83076

Civil Ceremonies

Civil wedding ceremonies are held in our delightful Garden Room. This light and airy room lends itself beautifully to civil wedding ceremonies and can be quickly turned around to become a fantasic wedding breakfast venue for up to 40 guests.

After your civil wedding ceremony, you and your guests can enjoy drinks in our secluded Walled Garden, or larger parties can make their way to our Oak Room which has its own bar and drinks area.

Catering

Wedding breakfasts can be held in our Oak Room which offers a separate bar area and dance floor; sure to keep your guests happy!

Our award-winning food makes us one of the most popular wedding venues, with 2 AA Rosettes and the finest locally sourced ingredients; our sit down wedding breakfast menu will be the perfect compliment to your big day.

Honeymoon Suite

Our stunning Cathedral Suite provides the perfect accommodation in Somerset.

The sumptuous and spacious bedroom, sitting room and bathroom are furnished with gilded French furniture, fabulous silk curtains and an eclectic mix of antiques. And all these rooms provide an amazing view of the west front of Wells Cathedral.

Pamper yourself in the luxurious bathroom which boasts a grand free-standing brass bath and walk-in double shower.

Registrar

Registry office:
Mendip
Commercial Road, Shepton Mallet, Somerset, BA4 5BU
01749 343928




The hotel provides a beautiful setting for a wedding ceremony or reception. Situated opposite Wells Cathedral.

For any enquiries please call Natasha Mingo-West on 01749 836300

Location and Attractions

Getting there.

Sat nav users: type BA5 2RX

Send to Tom Tom

Nearest motorway: M4, J18, 20.00 miles
Nearest train station: Bath/Bristol, 20.00 miles
Nearest airport: Bristol, 15.00 miles
Free parking on site (30 spaces)
On site disabled parking (2 spaces)

Address
Sadler Street
Wells
Somerset
BA5 2RX
England


What's nearby?

Sports

  • Bristol City FC (22 miles)

  • Bath Rugby (22 miles)

  • Yeovil Town FC (27 miles)

Cities & Attractions

  • Wells Cathedral (0.2 miles)

  • Bishops Palace (0.1 miles)

  • Vicars Close (0.2 miles)

  • Wookey Hole (2 miles)

  • Cheddar Gorge and Caves (10 miles)

Shopping

  • Wells Town Centre (0.1 miles)

  • Clarks Shopping Village (6 miles)

Meetings, Conferences and Events

If you're looking for the perfect venue for meetings or events, look no further than the Best Western Plus Swan Hotel.

Available room set ups

Banquet
Boardroom
Classroom
Theatre
U shape




Room Theatre Classroom U-Shape Boardroom Banquet
Oak Room 100 45 35 40 100
Exmoor 0 0 0 14 0
Garden Room 70 30 25 35 40
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 924 traveller reviews
Rating: 5 473
Rating: 4 282
Rating: 3 114
Rating: 2 33
Rating: 1 23
Rating

Great Britain at its Glorious Best

16/08/2017 little_miss_leanne, Worcestershire, United Kingdom

From the moment of arriving at the hotel we were greated with an excellent front of house team, helpful and knowledgeable of the area. The hotel reception was very clean and inviting, Plenty of comfor... more

Rating

Cool gin

10/08/2017 RodgerAnne, Cheddar, United Kingdom

The hotel has an interesting gin bar with exactly 100 different gins on the menu, each accompanied by a paragraph explaining the infusions and botanicals of every gin, with the choice of three differe... more

Rating

Overpriced and rubbish room

10/08/2017 Olivia P,

Our room cost a fortune (£174) but smelt of damp, was really tired and decorated like a 90s student flat. The double bed was bowing in the middle so we slept in another room which had bunk beds that l... more

Owner Response
70Michelle, General Manager at Best Western Plus Swan Hotel, responded to this review
Dear Guest I was so sorry to read your comments of what certainly appears to of been a disappointing stay. In the first instance i am sorry that our self catering mews apartment was the only room available to offer you when you arrived on a different night to the one you booked which contained a double bed. This accommodation is indeed of a very different style to the accommodation you had booked on line through travel agent for the wrong night. We do receive many compliments from families who frequently request this apartment (Mews 505) due to its layout size and decor, i am sorry that it was not to your taste. I am looking into the smell of damp however when i investigated the room i could find no smell or trace so do hope that this was simply an isolated incident. Thank you also for your candid and genuine comments on the double bed which now highlighted to me i will replace it. I have received no previous negative comments from previous occupants or my housekeeping team and had assumed the bed to be as good as it always has been. Your business is very important to us and i sincerely hope that i will have the opportunity of welcoming you back to Wells and the Swan Hotel again at some point in the future. For the benefit of other readers on this review site; the mews apartment noted here is on our website and appears as the first four photographs of Mews Apartments. General Manager
Rating

Everyone visiting Somerset should stay here

09/08/2017 sanefc78, Liverpool, United Kingdom

Had a lovely weekend here The staff went above and beyond for me as am in an electric wheelchair the hotel is an old building but beautiful they made it easy for me to get around it. They have a lot ... more

Rating

Fantastic Food

05/08/2017 Luke P,

Visited for the first time tonight to have some food. This establishment is the BEST place I have visited in Wells for food and service. First of all we were greeted by the restaurant manager who sho... more

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