Best Western Plus Swan Hotel

Sadler Street, Wells, Somerset, BA5 2RX, England
based on 1377 reviews Trip Advisor Logo
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Room & Rates

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VB The AA rosette is your guarantee that a hotel takes extra special pride in its cuisine. The AA rosette is your guarantee that a hotel takes extra special pride in its cuisine. Silver CSR award from Green Tourism. Quality Award

Best Western Plus Swan Hotel

Best Western Plus Swan Hotel.

** We have undertaken every measure to ensure your stay with us is both safe and comfortable. Enhanced cleaning and hygiene systems have been implemented throughout the hotel both front and back of house. We are constantly monitoring and adapting our show more

Hotel has no lift
Guest rooms are maintained after departure information provided via pre-arrival email
Breakfast is buffet and table service, no need to pre-book but can be very busy between 8.30 - 9.30am. Evening meals tables must be pre-booked direct with hotel prior to arrival
COVID - All hotel staff wear PPE and face masks and we would like guests to wear face masks on arrival and in public spaces. ** For further information on hotel Covid policies please see the Covid section on hotel page**
24 Hour Room Service, Bars, Electric Car Charge, Free WIFI, Gym, Restaurants, No Lift
There is free parking available onsite.
Pets not accepted
The hotel does not allow dogs.
Free WIFI available throughout the hotel
Check-in & Check out16:00 | 10:00

COVID Safety

We have taken extra steps to ensure your health and safety during your stay at our hotel. Click here for further details

Sadler Street, Wells, Somerset, BA5 2RX, England
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Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

Chef Adam Kennington

Head Chef, Adam Kennington, treasures simple, honest, seasonal food. His repertoire showcases traditional fare, brought up to date using modern techniques. Adam sources the best quality, local produce. His food has been recognised with two AA rosettes and an on-going presence in the Michelin Guide.

  • 15c A.D.
  • Bar

15c A.D.

We are pleased to offer a range of dining options and a host of different areas in which to enjoy your Somerset dining experience. From a formal 3 course meal to relaxed buffets and barbeques, residents and non-residents alike can enjoy morning coffee, lunch, afternoon tea and dinner. Enjoy!

Opening hours
Lunch: 12.00 - 14.00
Dinner: 19.00 - 21.30
Weekend times may vary


The bar has a fantastic view of Wells Cathedral.

Opening hours
Weekend times may vary


The scenery, the service, the standards. You can have it all at the Best Western Plus Swan Hotel! Whether it's an intimate wedding, large wedding reception or civil wedding ceremony itself, we pride ourselves on providing the perfect wedding venue. Our experienced staff are here to help; from the initial planning stages right through to the big day itself. We aim to make your wedding day as special as it can be while alleviating some of the stresses along the way!

For any enquiries please call Emma Wheatley on 01749 836300


Registry office:
Commercial Road, Shepton Mallet, Somerset, BA4 5BU
01823 282251

Golf Off Site

Whether you’re dedicating your full getaway to the green or just want to sneak in a few holes in between sightseeing, we’ve got you covered. Just don’t forget to pack your lucky club…

Wells Golf Club

1.5 miles away in Wells

Course information

  • Driving range
  • Putting green golf facilites
  • Pro shop golf facilities
Course type



Off Site






5991 Yards


Handicap required


18 holes £25.00
Trolley hire £10.00
Club hire Yes
Buggy hire £15.00
Tuition Yes
Driving Range £2.00

Spa & Leisure facilities

Hands up who needs a pamper? We’ll provide the top-notch facilities and relaxing atmosphere, and you just turn up and enjoy. Deal?

Spa Facilities

Opening Times

Monday - Sunday: closed

Make the most of our leisure facilities and enjoy some down time

Gym and Leisure Facilities

Meetings & Events

If you're looking for the perfect venue for meetings or events, look no further than the Best Western Plus Swan Hotel.

Available Room Set Ups

The below information shows the capcity of each meeting room based on the room setup type.

Room Name Theatre Classroom U-Shape Boardroom Banquet
Exmoor 0 0 0 14 0
Garden Room 70 30 25 35 40
Ivory Suite 100 45 35 40 100

Reviews of Best Western Plus Swan Hotel

Traveller Overview:
4.5 Rating: 1377 reviews
Excellent 53%
Very Good 28%
Average 11%
Poor 3%
Terrible 2%

nashrjw2, wrote review 19/01/2022


A hotel of character being what appears to be an old coaching was clean with modern facilities and comfortable bed.Staff were efficient and friendly. In a very good position close to Wells ca... more


Shyjka, wrote review 16/01/2022

Spontaneous weekend away

Free weekend so decided to escape to Wells. Hotel was great value and our room luxurious! Linens great quality. Arrived late on Friday (A36 closed!) so no food available.. however the lovely night Por... more


John B, wrote review 16/01/2022

very Central Great position

right opposite the Cathedral. Nice but small room, good breakfast. Only negative is the very tight car park - i ws sure i would return to somebody having scrapped my csr but it was fine Great Position... more


leighConisbrough, wrote review 31/12/2021

Swan hotel wells

Absolute peach of a hotel in the perfect spot for visiting wells,lovely view of the cathedral from the hotel,lovely warm clean room with vath and shower, excellent breakfast and lovely attentive staff... more


susievg2021, wrote review 28/12/2021

A Very Relaxing Stay

Right in the heart of Wells and plenty to see right on the doorstep, the hotel room was beautifully appointed and very warm and comfortable. Staff very efficient and quick to resolve any problems. A d... more