Booked hotel on website after talking to receptionist and discussing my mobility problems. She suggested room 4 which was accessed by a couple of steps. Unfortunately it was a bit of a trek, out of reception across the entrance (where cars gingerly negotiate the very tight and twisty access to the car park which is down a bit of a slope behind the hotel) through another door into the events suite, past a bar, through another door down 3 steps then down a slope, up another step through another door and found room 4.
The room was quite small but had everything you needed, the bathroom was fine but I had a problem getting in and out of the bath as it has a shower door very cleverly fitted straight across to make either a bath or very enclosed shower.
I think you would need to be a lot more agile than I am to stay in this room, for able bodied people it would be very good. I understand they have a couple of rooms with level access in a building out by the carpark.
We had light lunch and breakfast which was cooked to order, both very good and would heartily recommend.
The position of the hotel couldn’t be bettered, overlooking the cathedral, bishops palace, shops and restaurants were very close, a few minutes walk.
The main downside for us was you could hear every slight movement from upstairs, very loud indeed, which kept waking us up, plus wasn’t too impressed with housekeeping knocking the door at nine o’clock, especially when you are checking out that morning. less