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Best Western Plus Swan Hotel

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Best Western Plus Swan Hotel.

AA Silver Star Award.

Highly recommended hotels offering a superior level of quality within their star rating, high standards of hotel keeping in particular hospitality, service and cleanliness and hold an AA Rosette award for the quality of their food.

Step back nearly 600 years at the Best Western Plus Swan Hotel.

Stunningly located in the shadow of Wells Cathedral, this hotel has unique charm and offers guests modern amenities in a beautiful and relaxed setting.

The Best Western Plus Swan hotel is in the heart of vibrant and historic city of Wells and is just a short drive away from Glastonbury, Bath and Bristol. A former coaching inn, the Best Western Plus Swan hotel is a delight to behold, both inside and out! It has been sympathetically restored and extended to ensure every inch of comfort for guests staying within its 48 bedrooms and the luxurious Cathedral Suite (recent winner of Most Impressive Guest Room in our global Fan Awards). What's more, a Health Suite is also available for the exclusive use of guests.

Please be aware that this hotel does not have a lift, but two rooms are available on the ground floor. and porterage is available. Car parking is on a first come first served basis. It is also a popular wedding venue however music is not permitted after 11.30pm.

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Location

Sadler Street
Wells
Somerset
BA5 2RX
England
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call 01749 836300
AA/VB

Summary

Bars, Free WIFI, Golf Nearby, Gym, Restaurants, Twenty Four Hour Service, No Lift
Free internet available throughout the hotel
There is free parking available onsite.
There is parking available nearby.
Pets: No Pets accepted The hotel does not allow dogs.
Check-in & Check-out
14:00 | 11:00

Facilities

Dining and Bars

Head Chef, Adam Kennington, treasures simple, honest, seasonal food. His repertoire showcases traditional fare, brought up to date using modern techniques.

Adam sources the best quality, local produce. His food has been recognised with two AA rosettes and an on-going presence in the Michelin Guide.

Chef Adam Kennington

swan-hotel-dining-56-83076

15c A.D.

We are pleased to offer a range of dining options and a host of different areas in which to enjoy your Somerset dining experience. From a formal 3 course meal to relaxed buffets and barbeques, residents and non-residents alike can enjoy morning coffee, lunch, afternoon tea and dinner. Enjoy!

Opening hours

Lunch: 12.00 - 14.00
Dinner: 19.00 - 21.30
Weekend times may vary
swan-hotel-dining-46-83076

Bar

The bar has a fantastic view of Wells Cathedral.

Opening hours

11:00-23:00
Weekend times may vary

Golf

Wells Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 70
Distance: 5991 Yards
Handicap required

Location

1.5 miles away in Wells

Facilities

Driving range
Putting green golf facilites
Pro shop golf facilities

Prices

9 holes Yes
18 holes £25.00
Trolley hire £10.00
Club hire Yes
Buggy hire £15.00
Tuition Yes
Driving Range £2.00

Spa & Leisure

Leisure Facilities

  • Health Suite

  • Sauna

  • Lounge

Gym and Leisure Facilities

Our health suite houses free weights, a rowing machine, treadmill, power plate and cross trainer. Please note that the health suite is unmanned.

swan-hotel-leisure-04-83076

Weddings

The scenery, the service, the standards. You can have it all at the Best Western Plus Swan Hotel! Whether it's an intimate wedding, large wedding reception or civil wedding ceremony itself, we pride ourselves on providing the perfect wedding venue.

Our experienced staff are here to help; from the initial planning stages right through to the big day itself. We aim to make your wedding day as special as it can be while alleviating some of the stresses along the way!

swan-hotel-wedding-events-16-83076swan-hotel-wedding-events-17-83076swan-hotel-wedding-events-20-83076

Civil Ceremonies

Civil wedding ceremonies are held in our delightful Garden Room. This light and airy room lends itself beautifully to civil wedding ceremonies and can be quickly turned around to become a fantasic wedding breakfast venue for up to 40 guests.

After your civil wedding ceremony, you and your guests can enjoy drinks in our secluded Walled Garden, or larger parties can make their way to our Oak Room which has its own bar and drinks area.

Catering

Wedding breakfasts can be held in our Oak Room which offers a separate bar area and dance floor; sure to keep your guests happy!

Our award-winning food makes us one of the most popular wedding venues, with 2 AA Rosettes and the finest locally sourced ingredients; our sit down wedding breakfast menu will be the perfect compliment to your big day.

Honeymoon Suite

Our stunning Cathedral Suite provides the perfect accommodation in Somerset.

The sumptuous and spacious bedroom, sitting room and bathroom are furnished with gilded French furniture, fabulous silk curtains and an eclectic mix of antiques. And all these rooms provide an amazing view of the west front of Wells Cathedral.

Pamper yourself in the luxurious bathroom which boasts a grand free-standing brass bath and walk-in double shower.

Registrar

Registry office:
Mendip
Commercial Road, Shepton Mallet, Somerset, BA4 5BU
01749 343928




The hotel provides a beautiful setting for a wedding ceremony or reception. Situated opposite Wells Cathedral.

For any enquiries please call Natasha Mingo-West on 01749 836300

Location and Attractions

Getting there.

Sat nav users: type BA5 2RX

Send to Tom Tom

Nearest motorway: M4, J18, 20.00 miles
Nearest train station: Bath/Bristol, 20.00 miles
Nearest airport: Bristol, 15.00 miles
Free parking on site (30 spaces)
On site disabled parking (2 spaces)

Address
Sadler Street
Wells
Somerset
BA5 2RX
England


What's nearby?

Sports

  • Bristol City FC (22 miles)

  • Bath Rugby (22 miles)

  • Yeovil Town FC (27 miles)

Cities & Attractions

  • Wells Cathedral (0.2 miles)

  • Bishops Palace (0.1 miles)

  • Vicars Close (0.2 miles)

  • Wookey Hole (2 miles)

  • Cheddar Gorge and Caves (10 miles)

Shopping

  • Wells Town Centre (0.1 miles)

  • Clarks Shopping Village (6 miles)

Meetings, Conferences and Events

If you're looking for the perfect venue for meetings or events, look no further than the Best Western Plus Swan Hotel.

Available room set ups

Banquet
Boardroom
Classroom
Theatre
U shape




Room Theatre Classroom U-Shape Boardroom Banquet
Oak Room 100 45 35 40 100
Exmoor 0 0 0 14 0
Garden Room 70 30 25 35 40
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 1130 traveller reviews
Rating: 5 600
Rating: 4 331
Rating: 3 130
Rating: 2 38
Rating: 1 32
Rating

Wonderful position

15/03/2019 jasonRCrewkerne, Crewkerne, United Kingdom

This hotel was warm friendly and very clean . Relaxing either in the bar or the lounge areas over looking the magnificent cathedral was a lovely experience. Are rooms were spotless,on suite ,lovely vi... more

Rating

Tired hotel in gorgeous setting

04/03/2019 GrandTour52363597143,

Wonderful Wells, smallest City in England, with a excellently positioned hotel with car park, and a fabulous Cathedral. There are good shops and a few good restaurants. Hotel breakfast reasonable. ... more

Rating

Extremely loud music/noise from function

04/03/2019 J9O, UK

Made a last minute booking via Booking.com to stay here. We contacted the hotel on the morning of our stay to check on the room facilities as there were no pictures on Booking.com and the only facilit... more

Owner Response
BWSwanHotelWells, General Manager at Best Western Plus Swan Hotel, responded to this review
Dear Reviewer, Thank you so much for your candid and genuine review of our property. Firstly, I must apologise that the Manager on Duty (of which there always is one) of this site did not come and speak to you personally. There was obviously an internal lack of communication to get the message to him which is unacceptable. Please be assured that this is not our normal level of guest care. Sadly, due to the unseasonably warm evening, it would appear that on the night of your stay, the guests indeed were outside on our terraces which led in turn to sound penetration further than normal. As a 15th century coaching inn, we do whatever possible, including alerting guests to noise to minimise disruption. I am so sorry that you were disturbed so late into the evening. Thank you for your kind words about the hotel and location. I do hope that the team in Wells will have the opportunity of welcoming you back at some point in the future. Please do not hesitate to contact me directly should you wish to return to Wells, which will afford me the opportunity of looking after you personally. Warm regards Mark Tobin General Manager
Rating

Reasonable hotel in the centre of Wells

28/02/2019 SloughWanderer, Slough

A good base for visiting local area. Hotel has amazing view across to cathedral and is centrally positioned in the city with short walks to cathedral and bishop's palace. It is typical of a chain hote... more

Rating

Excellent stay

23/02/2019 bertie732, Chesterfield, United Kingdom

We Loved the Swan hotel. the view from the hotel across to the Cathedral is amazing. the rooms are comfortable, with the little extra touches,Everyone was extremely helpful . Breakfast was presented i... more

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