Best Western Plus Swan Hotel

Sadler Street, Wells, Somerset, BA5 2RX, England
based on 1283 reviews Trip Advisor Logo
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Room & Rates

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VB The AA rosette is your guarantee that a hotel takes extra special pride in its cuisine. The AA rosette is your guarantee that a hotel takes extra special pride in its cuisine. Silver CSR award from Green Tourism. Quality Award

Best Western Plus Swan Hotel

Best Western Plus Swan Hotel.

AA Silver Star Award.

Highly recommended hotels offering a superior level of quality within their star rating, high standards of hotel keeping in particular hospitality, service and cleanliness and hold an AA Rosette award for the quality show more

For enquiries or to make a reservation please call 03330 035238

For meetings and events enquiries please call 0844 387 62 40

There is free parking available onsite.
Pets not accepted
The hotel does not allow dogs.
Free WIFI available throughout the hotel
Check-in & Check out16:00 | 10:00
Sadler Street, Wells, Somerset, BA5 2RX, England
What 3 Words: beep.villas.dancer

Restaurants & Bars

Head Chef, Adam Kennington, treasures simple, honest, seasonal food. His repertoire showcases traditional fare, brought up to date using modern techniques.

Adam sources the best quality, local produce. His food has been recognised with two AA rosettes and an on-going presence in the Michelin Guide.

Chef Adam Kennington
  • 15c A.D.
  • Bar
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15c A.D.

We are pleased to offer a range of dining options and a host of different areas in which to enjoy your Somerset dining experience. From a formal 3 course meal to relaxed buffets and barbeques, residents and non-residents alike can enjoy morning coffee, lunch, afternoon tea and dinner. Enjoy!

Opening hours
Lunch: 12.00 - 14.00
Dinner: 19.00 - 21.30
Weekend times may vary

Bar

The bar has a fantastic view of Wells Cathedral.

Opening hours
11:00-23:00
Weekend times may vary
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Weddings

The scenery, the service, the standards. You can have it all at the Best Western Plus Swan Hotel! Whether it's an intimate wedding, large wedding reception or civil wedding ceremony itself, we pride ourselves on providing the perfect wedding venue.

Our experienced staff are here to help; from the initial planning stages right through to the big day itself. We aim to make your wedding day as special as it can be while alleviating some of the stresses along the way!

For any enquiries please call Emma Wheatley on 01749 836300

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Registrar

Registry office:
Mendip
Commercial Road, Shepton Mallet, Somerset, BA4 5BU
01823 282251

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Golf

Whether you’re dedicating your full getaway to the green or just want to sneak in a few holes in between sightseeing, we’ve got you covered. Just don’t forget to pack your lucky club…

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Wells Golf Club

1.5 miles away in Wells

Course information

  • Driving range
  • Putting green golf facilites
  • Pro shop golf facilities
Course type

Parkland

Location

Off Site

Holes

18

Par

70

Distance

5991 Yards

Handicap

Handicap required

Prices

18 holes £25.00
Trolley hire £10.00
Club hire Yes
Buggy hire £15.00
Tuition Yes
Driving Range £2.00
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Spa & Leisure facilities

Hands up who needs a pamper? We’ll provide the top-notch facilities and relaxing atmosphere, and you just turn up and enjoy. Deal?

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Spa Facilities

Opening Times

Monday - Sunday: -

Make the most of our leisure facilities and enjoy some down time

Gym and Leisure Facilities

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Meetings & Events

If you're looking for the perfect venue for meetings or events, look no further than the Best Western Plus Swan Hotel.

For any enquiries please contact events on 0844 387 62 40

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If you're looking for the perfect venue for meetings or events, look no further than the Best Western Plus Swan Hotel.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Exmoor 0 0 0 14 0
Garden Room 70 30 25 35 40
Ivory Suite 100 45 35 40 100
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Reviews of Best Western Plus Swan Hotel

Traveller Overview:
4.5 Rating: 1283 reviews
Excellent 53%
Very Good 28%
Average 11%
Poor 3%
Terrible 2%
Rating

DW9797, wrote review 08/11/2020

Wedding Reception the day before lockdown v2!

Thank you to Emma Wheatley the wedding planner and all the team at The Swan Hotel for truly pulling out all the stops and making my daughter Alana and her fiancé Steve’s wedding day so special. We ha... more

Rating

Iain D, wrote review 04/11/2020

Friendly and Comfortable

Having decided to break out of London for a few days we were delighted to find the Swan splendidly situated just opposite the wonderful west end of Wells Cathedral. It’s a traditional coaching inn but... more

Owner Response
Mark Tobin, General Manager at Best Western Plus Swan Hotel, responded to this review
Dear Reviewer, I was delighted to read your review and so pleased that you enjoyed your stay with us. Thank you on behalf the entire team at the Swan and we look forward to welcoming you back again soon. Best regards Mark Tobin General Manager
Rating

P5900LWrebeccam, wrote review 03/11/2020

Fantastic service during a difficult time.

Booked a superior room directly through Best Western. Breakfast was included at no extra charge. Room was very comfortable and looked out onto the cathedral. Parking was available at the hotel. Staff ... more

Owner Response
Mark Tobin, General Manager at Best Western Plus Swan Hotel, responded to this review
Dear Reviewer, Thank you for taking the time to write such a lovely review of the hotel and my team. These are indeed difficult times but we will get through them. We hope to welcome you back to the Swan again once the storm has passed. until then take care and our very best wishes. Mark
Rating

Frank G, wrote review 03/11/2020

Jewel of a hotel in the middle of Wells Somerset

Swan hotel in Wells it’s an old coaching, opposite the Cathedral Green with the cathedral in the background. We stopped three nights in this wonderful hotel made all the better by the wonderful staff ... more

Owner Response
Mark Tobin, General Manager at Best Western Plus Swan Hotel, responded to this review
Dear Reviewer Thank you for taking the time to write such a wonderful review of the Swan. The team are delighted to read your kind words and we look forward to welcoming you back again in the near future. Warm regards Mark Tobin General Manager
Rating

TandJ2105, wrote review 01/11/2020

Lovely old hotel

Right in the centre of wells . Good covid precautions. Lovely staff, clean rooms, rooms just need updating looking a little tired. We had four poster bed room, decor a bit old fashioned. Needs redecor... more

Owner Response
Mark Tobin, General Manager at Best Western Plus Swan Hotel, responded to this review
Dear Reviewer Thank you for taking the time to write a review of our property also for your kind words and genuine feedback on our bedrooms. Our refurbishment programme is still going ahead as much as we can during the lockdown measures. I hope to be able to welcome you back to the Swan Hotel again in the future. kind regards. Mark Tobin General Manager

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