Explore Hotel

Best Western Plus Swan Hotel.

AA Silver Star Award.

Highly recommended hotels offering a superior level of quality within their star rating, high standards of hotel keeping in particular hospitality, service and cleanliness and hold an AA Rosette award for the quality of their food.

Step back nearly 600 years at the Best Western Plus Swan Hotel.

Stunningly located in the shadow of Wells Cathedral, this hotel has unique charm and offers guests modern amenities in a beautiful and relaxed setting.

The Best Western Plus Swan hotel is in the heart of vibrant and historic city of Wells and is just a short drive away from Glastonbury, Bath and Bristol. A former coaching inn, the Best Western Plus Swan hotel is a delight to behold, both inside and out! It has been sympathetically restored and extended to ensure every inch of comfort for guests staying within its 48 bedrooms and the luxurious Cathedral Suite (recent winner of Most Impressive Guest Room in our global Fan Awards). What's more, a Health Suite is also available for the exclusive use of guests.

Please be aware that this hotel does not have a lift, but two rooms are available on the ground floor. and porterage is available. Car parking is on a first come first served basis. It is also a popular wedding venue however music is not permitted after 11.30pm.

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Sadler Street
For enquiries or to make a reservation please call 0844 387 6036*


Bars, Free WIFI, Golf Nearby, Gym, Restaurants, Twenty Four Hour Service, No Lift
Free internet available throughout the hotel
There is free parking available onsite.
There is parking available nearby.
Pets: No Pets accepted The hotel does not allow dogs.
Check-in & Check-out
14:00 | 11:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates


Dining and Bars

During his 20 plus years in the catering industry, Leigh has worked in the kitchens of a number of highly prestigious restaurants and cooked for many top chefs including Raymond Blanc, Claudia Roden, Nick Nairn, Hugh Fearnley Whittingstall and Claude Bosi.
Leigh is passionate about food and his belief in using high quality, locally produced ingredients sits well with the philosophy at the Hotel.

Chef Adam Kennington


15c A.D.

We are pleased to offer a range of dining options and a host of different areas in which to enjoy your Somerset dining experience. From a formal 3 course meal to relaxed buffets and barbeques, residents and non-residents alike can enjoy morning coffee, lunch, afternoon tea and dinner. Enjoy!

Opening hours

Lunch: 12.00 - 14.00
Dinner: 19.00 - 21.30
Weekend times may vary


The bar has a fantastic view of Wells Cathedral.

Opening hours

Weekend times may vary


Wells Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 70
Distance: 5991 Yards
Handicap required


1.5 miles away in Wells


Driving range
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
18 holes £25.00
Trolley hire £10.00
Club hire Yes
Buggy hire £15.00
Tuition Yes
Driving Range £2.00

Spa & Leisure

Leisure Facilities

  • Health Suite

  • Sauna

  • Lounge

Gym and Leisure Facilities

Our health suite houses free weights, a rowing machine, treadmill, power plate and cross trainer. Please note that the health suite is unmanned.



The scenery, the service, the standards. You can have it all at the Best Western Plus Swan Hotel! Whether it's an intimate wedding, large wedding reception or civil wedding ceremony itself, we pride ourselves on providing the perfect wedding venue.

Our experienced staff are here to help; from the initial planning stages right through to the big day itself. We aim to make your wedding day as special as it can be while alleviating some of the stresses along the way!


Civil Ceremonies

Civil wedding ceremonies are held in our delightful Garden Room. This light and airy room lends itself beautifully to civil wedding ceremonies and can be quickly turned around to become a fantasic wedding breakfast venue for up to 40 guests.

After your civil wedding ceremony, you and your guests can enjoy drinks in our secluded Walled Garden, or larger parties can make their way to our Oak Room which has its own bar and drinks area.


Wedding breakfasts can be held in our Oak Room which offers a separate bar area and dance floor; sure to keep your guests happy!

Our award-winning food makes us one of the most popular wedding venues, with 2 AA Rosettes and the finest locally sourced ingredients; our sit down wedding breakfast menu will be the perfect compliment to your big day.

Honeymoon Suite

Our stunning Cathedral Suite provides the perfect accommodation in Somerset.

The sumptuous and spacious bedroom, sitting room and bathroom are furnished with gilded French furniture, fabulous silk curtains and an eclectic mix of antiques. And all these rooms provide an amazing view of the west front of Wells Cathedral.

Pamper yourself in the luxurious bathroom which boasts a grand free-standing brass bath and walk-in double shower.


Registry office:
Commercial Road, Shepton Mallet, Somerset, BA4 5BU
01749 343928

The hotel provides a beautiful setting for a wedding ceremony or reception. Situated opposite Wells Cathedral.

For any enquiries please call Natasha Mingo-West on 01749 836300

Location and Attractions

Getting there.

Sat nav users: type BA5 2RX

Send to Tom Tom

Nearest motorway: M4, J18, 20.00 miles
Nearest train station: Bath/Bristol, 20.00 miles
Nearest airport: Bristol, 15.00 miles
Free parking on site (30 spaces)
On site disabled parking (2 spaces)

Sadler Street

What's nearby?


  • Bristol City FC (22 miles)

  • Bath Rugby (22 miles)

  • Yeovil Town FC (27 miles)

Cities & Attractions

  • Wells Cathedral (0.2 miles)

  • Bishops Palace (0.1 miles)

  • Vicars Close (0.2 miles)

  • Wookey Hole (2 miles)

  • Cheddar Gorge and Caves (10 miles)


  • Wells Town Centre (0.1 miles)

  • Clarks Shopping Village (6 miles)

Meetings, Conferences and Events

If you're looking for the perfect venue for meetings or events, look no further than the Best Western Plus Swan Hotel.

Available room set ups

U shape

Room Theatre Classroom U-Shape Boardroom Banquet
Oak Room 100 45 35 40 100
Exmoor 0 0 0 14 0
Garden Room 70 30 25 35 40
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 793 traveller reviews
Rating: 5 397
Rating: 4 246
Rating: 3 97
Rating: 2 31
Rating: 1 22

Great in parts

20/10/2016 Jeremy N,

Let's start off with the positives. We really enjoyed our stay. The staff were excellent, the food was superb, the location couldn't be more central to Wells. Plus a very comfortable bed. There was fa... more


Great staff; lots of food; noisy room

19/10/2016 NeilJehane_23, Harrogate

Really friendly, helpful staff and a hotel cat named Snowball - good start. Food in the restaurant is good and the potion size I had was massive (an aubergine stew with pasta), certainly defeated me.... more


Curate's egg: great location and innovative food but dingy and noisy rooms

18/10/2016 Nicholas H,

We had a two night stay with friends and went with sensible expectations of the standard of the hotel. In the end we were pleased and disappointed in equal measure. The location right next to the Ma... more


Great location with a wonderful view

09/10/2016 Catcornwall, Truro, United Kingdom

We stayed for one night and paid extra to upgrade to a Cathedral view - definitely worth it ! We had a large, very comfortable room with a big bathroom (shower over bath) and were pleased to have 2 ve... more



08/10/2016 vetx2, South Molton, United Kingdom

city centre, ideal didn't have to use the car once. very comfortable & welcoming hotel. Perfect situation to visit cathedral & bishop's palace.. Our group have been meeting each year for 20 years. ... more