Perfect location, has some charm, service great. Not the best room so not a great experience.
The hotel is in a fantastic location, spot on near everything. We arrived at the hotel and it is very, very quaint. Charming comes to mind. You feel like you've stepped back in time walking up to the place, which was very cool. Reception was helpful and we were in our room within about 5 minutes from hitting the main door. Upon opening the door to our room, the colours and presentation are very soothing. You have the basics for what you need. However, it is not the look of the room that gives you the full experience. It is how you feel in the room. It was almost unbearingly hot both nights. There was a fan available but due to allergies, we chose to open the windows instead. It did cool off a bit, but even in March, it was still almost too hot to sleep. The wifi, honestly, we had to log back into the wifi with passwords over and over again. I expect we were simply a tad too far away from the router. The bed, we were unclear if it was slanted because of the floor or the mattress, but we managed after getting used to it. The bathroom had everything we needed, nice water pressure and toiletries; however, part of the handle on the shower literally almost fell off in my hand and we figured out that you have to keep the shower guard at a certain alignment so as to not saturate the toilet roll which is mounted against the tub. Upon looking from the toilet straight ahead, there clearly had been wine spilled on the radiator (we did not have wine in our room so it was not us) that had not been wiped down which made you wonder how thoroughly (or maybe quickly) it had been cleaned. Granted, we waited a bit long to book a room so we ended up with one of the smaller rooms and next time we visit we will be sure to get a different room. The service was good, meals were nice. Coffee could use a bit more strength but that is personal choice. All in all, it was not a terrible experience, but not one for the record books. We are planning to visit again but will definitely get a different room. A younger couple may not be bothered by little things, but when you are middle aged and needing a rest from work, the little annoyances do count against you. less