Best Western Premier Collection

Explore Hotel


Step back nearly 600 years at the BEST WESTERN PLUS Swan Hotel.

Stunningly located in the shadow of Wells Cathedral, this hotel has unique charm and offers guests modern amenities in a beautiful and relaxed setting.

The BEST WESTERN PLUS Swan hotel is in the heart of vibrant and historic city of Wells and is just a short drive away from Glastonbury, Bath and Bristol. A former coaching inn, the BEST WESTERN PLUS Swan hotel is a delight to behold, both inside and out! It has been sympathetically restored and extended to ensure every inch of comfort for guests staying within its 48 bedrooms and the luxurious Cathedral Suite (recent winner of Most Impressive Guest Room in our global Fan Awards). What's more, a Health Suite is also available for the exclusive use of guests.

Please be aware that this hotel does not have a lift, but two rooms are available on the ground floor. and porterage is available. Car parking is on a first come first served basis. It is also a popular wedding venue however music is not permitted after 11.30pm.

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Sadler Street


Bars, Free WIFI, Golf Nearby, Gym, Restaurants, Twenty Four Hour Service, No Lift
Free internet available throughout the hotel
There is free parking available onsite.
There is parking available nearby.
Pets: No Pets accepted The hotel does not allow dogs.
Check-in & Check-out
14:00 | 11:00
  • Low rate guarantee
  • Free WIFI
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Rooms & Rates


Dining and Bars

Chef Adam Kennington


15c A.D.

We are pleased to offer a range of dining options and a host of different areas in which to enjoy your Somerset dining experience. From a formal 3 course meal to relaxed buffets and barbeques, residents and non-residents alike can enjoy morning coffee, lunch, afternoon tea and dinner. Enjoy!

Opening hours

Lunch: 12.00 - 14.00
Dinner: 19.00 - 21.30
Weekend times may vary


Wells Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 70
Distance: 5991 Yards
Handicap required


1.5 miles away in Wells


Driving range
Putting green golf facilites
Pro shop golf facilities


9 holes Yes
18 holes £25.00
Trolley hire £10.00
Club hire Yes
Buggy hire £15.00
Tuition Yes
Driving Range £2.00

Spa & Leisure

Leisure Facilities

  • Health Suite

  • Sauna

  • Lounge

Gym and Leisure Facilities

Our health suite houses free weights, a rowing machine, treadmill, power plate and cross trainer. Please note that the health suite is unmanned.



The scenery, the service, the standards. You can have it all at the BEST WESTERN PLUS Swan Hotel! Whether its an intimate wedding, a large wedding reception or the civil wedding ceremony itself, we pride ourselves on providing the perfect wedding venue.
Our experienced staff are here to help; from the initial planning stages right through to the big day itself. We aim to make your wedding day as special as it can be while alleviating some of the stresses along the way!


Civil Ceremonies

Civil wedding ceremonies are held in our delightful Garden Room. This light and airy room lends itself beautifully to civil wedding ceremonies and can be quickly turned around to become a fantasic wedding breakfast venue for up to 40 guests.

After your civil wedding ceremony, you and your guests can enjoy drinks in our secluded Walled Garden, or larger parties can make their way to our Oak Room which has its own bar and drinks area.


Wedding breakfasts can be held in our Oak Room which offers a separate bar area and dance floor; sure to keep your guests happy!
Our award-winning food makes us one of the most popular wedding venues, with 2 AA Rosettes and the finest locally sourced ingredients; our sit down wedding breakfast menu will be the perfect compliment to your big day.

Honeymoon Suite

Cathedral Suite - Spend a night of wedded bliss in one of the best hotel rooms in the West Country. The sumptuous and spacious bedroom, sitting room and bathroom are furnished with gilded French furniture, fabulous silk curtains and an eclectic mix of antiques where you can enjoy unrivalled panoramic views of Wells Cathedral. Before you drift off to sleep in style, you may be tempted to pamper yourselves in the luxurious bathroom, which boasts a grand free-standing brass bath and walk-in double shower.


Registry office:
Commercial Road, Shepton Mallet, Somerset, BA4 5BU
01749 343928

The hotel provides a beautiful setting for a wedding ceremony or reception. Situated opposite Wells Cathedral.

For any enquiries please call Natasha Mingo-West on 01749 836300

Location and Attractions

Getting there.

Sat nav users: type BA5 2RX

Send to Tom Tom

Nearest motorway: M4, J18, 20.00 miles
Nearest train station: Bath/Bristol, 20.00 miles
Nearest airport: Bristol, 15.00 miles
Free parking on site (30 spaces)
On site disabled parking (2 spaces)

Sadler Street

What's nearby?


  • Bristol City FC (22 miles)

  • Bath Rugby (22 miles)

  • Yeovil Town FC (27 miles)

Cities & Attractions

  • Wells Cathedral (0.2 miles)

  • Bishops Palace (0.1 miles)

  • Vicars Close (0.2 miles)

  • Wookey Hole (2 miles)

  • Cheddar Gorge and Caves (10 miles)


  • Wells Town Centre (0.1 miles)

  • Clarks Shopping Village (6 miles)

Meetings, Conferences and Events


If you're looking for the perfect venue for meetings or events, look no further than the BEST WESTERN PLUS Swan Hotel.

Available room set ups

U shape

Room Theatre Classroom U-Shape Boardroom Banquet
Oak Room 100 45 35 40 100
Exmoor 0 0 0 14 0
Garden Room 70 30 25 35 40
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 595 traveller reviews
Rating: 5 311
Rating: 4 172
Rating: 3 69
Rating: 2 26
Rating: 1 17

Great service, friendly, great rooms

07/10/2015 darabridget2015, Toronto, Canada

A lovely historic coach inn, in which I enjoyed a comfortable 4-poster bed, large clean bathroom, generous bedroom, flat screen TV and coffee/tea facility. My room overlooked the inner courtyard. Ther... more


Weekend away

05/10/2015 myfamily19, dorset

We were given this weekend by my husbands boss as a thank you. We arrived and went up to our room,a standard...on first inspection it was good,small but it's an old building and it had everything .The... more


City Break with a Difference

05/10/2015 Kim W, Coventry, United Kingdom

This hotel resides in a city centre - but not like most. Wells is a quaint and charming market town by character but boasts a magnificent cathedral and is steeped in history. The view of the cathedr... more


No hot water

29/09/2015 ledwidge, Liverpool, United Kingdom

We stayed at this centrally located hotel with a beautiful view of the cathedral for 4 nights. The staff were friendly and helpful, and did their best to make up for the shortcomings experienced. Ap... more


Top notch

29/09/2015 ghostlymoron, church stretton

Stayed at the Swan for a weekend break. It was booked last minute but we've always like Best Western hotels before. Our room was in the Coach House annexe but was reasonable size and we'll equipped. B... more