We stayed at this centrally located hotel with a beautiful view of the cathedral for 4 nights. The staff were friendly and helpful, and did their best to make up for the shortcomings experienced.
Apparently, because there was a large group (coach party) staying for 4 nights, we were informed, shortly before our arrival, that we would be unable to book dinner at a convenient time on 3 of the 4 evenings. We were offered, and declined, a very early dinner time provided we chose our menu in advance.
On 3 mornings and 3 evenings the water for bathing was, at best, tepid – another consequence of the large party all wanting showers etc at the same time. It was necessary to boil a kettle to provide shaving water. Despite our complaints (and those of other guests) there was no resolution of this problem until our last morning, by which time the coach part had departed.
On our first evening, the bar ran out of our choice of sherry and, by the 4th evening, they had run out of the substitute brand. The menu for dinner was very limited for anyone who wasn’t able to eat cheese, and vegetables were often harder than ‘al dente’.
Breakfast was generally adequate, but on our third morning there was no fresh fruit available, and on the 4th morning they had run out of marmalade.
Finally, I think it unacceptable that the hotel cat appeared to have free rein of the reception, bar and lounge areas. less