Explore Hotel

Best Western Plus Swan Hotel.

AA Silver Star Award.

Highly recommended hotels offering a superior level of quality within their star rating, high standards of hotel keeping in particular hospitality, service and cleanliness and hold an AA Rosette award for the quality of their food.

Step back nearly 600 years at the Best Western Plus Swan Hotel.

Stunningly located in the shadow of Wells Cathedral, this hotel has unique charm and offers guests modern amenities in a beautiful and relaxed setting.

The Best Western Plus Swan hotel is in the heart of vibrant and historic city of Wells and is just a short drive away from Glastonbury, Bath and Bristol. A former coaching inn, the Best Western Plus Swan hotel is a delight to behold, both inside and out! It has been sympathetically restored and extended to ensure every inch of comfort for guests staying within its 48 bedrooms and the luxurious Cathedral Suite (recent winner of Most Impressive Guest Room in our global Fan Awards). What's more, a Health Suite is also available for the exclusive use of guests.

Please be aware that this hotel does not have a lift, but two rooms are available on the ground floor. and porterage is available. Car parking is on a first come first served basis. It is also a popular wedding venue however music is not permitted after 11.30pm.

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Location

Sadler Street
Wells
Somerset
BA5 2RX
England
For enquiries or to make a reservation please call 0844 387 6036*
AA/VB

Summary

Bars, Free WIFI, Golf Nearby, Gym, Restaurants, Twenty Four Hour Service, No Lift
Free internet available throughout the hotel
There is free parking available onsite.
There is parking available nearby.
Pets: No Pets accepted The hotel does not allow dogs.
Check-in & Check-out
14:00 | 11:00
  • Low rate guarantee
  • Free WIFI
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Rooms & Rates

Facilities

Dining and Bars

During his 20 plus years in the catering industry, Leigh has worked in the kitchens of a number of highly prestigious restaurants and cooked for many top chefs including Raymond Blanc, Claudia Roden, Nick Nairn, Hugh Fearnley Whittingstall and Claude Bosi.
Leigh is passionate about food and his belief in using high quality, locally produced ingredients sits well with the philosophy at the Hotel.

Chef Adam Kennington

swan-hotel-dining-56-83076

15c A.D.

We are pleased to offer a range of dining options and a host of different areas in which to enjoy your Somerset dining experience. From a formal 3 course meal to relaxed buffets and barbeques, residents and non-residents alike can enjoy morning coffee, lunch, afternoon tea and dinner. Enjoy!

Opening hours

Lunch: 12.00 - 14.00
Dinner: 19.00 - 21.30
Weekend times may vary
swan-hotel-dining-46-83076

Bar

The bar has a fantastic view of Wells Cathedral.

Opening hours

11:00-23:00
Weekend times may vary

Golf

Wells Golf Club

Course information

Course Type: Parkland
Location: Off Site
Holes: 18
Par: 70
Distance: 5991 Yards
Handicap required

Location

1.5 miles away in Wells

Facilities

Driving range
Putting green golf facilites
Pro shop golf facilities

Prices

9 holes Yes
18 holes £25.00
Trolley hire £10.00
Club hire Yes
Buggy hire £15.00
Tuition Yes
Driving Range £2.00

Spa & Leisure

Leisure Facilities

  • Health Suite

  • Sauna

  • Lounge

Gym and Leisure Facilities

Our health suite houses free weights, a rowing machine, treadmill, power plate and cross trainer. Please note that the health suite is unmanned.

swan-hotel-leisure-04-83076

Weddings

The scenery, the service, the standards. You can have it all at the Best Western Plus Swan Hotel! Whether it's an intimate wedding, large wedding reception or civil wedding ceremony itself, we pride ourselves on providing the perfect wedding venue.

Our experienced staff are here to help; from the initial planning stages right through to the big day itself. We aim to make your wedding day as special as it can be while alleviating some of the stresses along the way!

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Civil Ceremonies

Civil wedding ceremonies are held in our delightful Garden Room. This light and airy room lends itself beautifully to civil wedding ceremonies and can be quickly turned around to become a fantasic wedding breakfast venue for up to 40 guests.

After your civil wedding ceremony, you and your guests can enjoy drinks in our secluded Walled Garden, or larger parties can make their way to our Oak Room which has its own bar and drinks area.

Catering

Wedding breakfasts can be held in our Oak Room which offers a separate bar area and dance floor; sure to keep your guests happy!

Our award-winning food makes us one of the most popular wedding venues, with 2 AA Rosettes and the finest locally sourced ingredients; our sit down wedding breakfast menu will be the perfect compliment to your big day.

Honeymoon Suite

Our stunning Cathedral Suite provides the perfect accommodation in Somerset.

The sumptuous and spacious bedroom, sitting room and bathroom are furnished with gilded French furniture, fabulous silk curtains and an eclectic mix of antiques. And all these rooms provide an amazing view of the west front of Wells Cathedral.

Pamper yourself in the luxurious bathroom which boasts a grand free-standing brass bath and walk-in double shower.

Registrar

Registry office:
Mendip
Commercial Road, Shepton Mallet, Somerset, BA4 5BU
01749 343928




The hotel provides a beautiful setting for a wedding ceremony or reception. Situated opposite Wells Cathedral.

For any enquiries please call Natasha Mingo-West on 01749 836300

Location and Attractions

Getting there.

Sat nav users: type BA5 2RX

Send to Tom Tom

Nearest motorway: M4, J18, 20.00 miles
Nearest train station: Bath/Bristol, 20.00 miles
Nearest airport: Bristol, 15.00 miles
Free parking on site (30 spaces)
On site disabled parking (2 spaces)

Address
Sadler Street
Wells
Somerset
BA5 2RX
England


What's nearby?

Sports

  • Bristol City FC (22 miles)

  • Bath Rugby (22 miles)

  • Yeovil Town FC (27 miles)

Cities & Attractions

  • Wells Cathedral (0.2 miles)

  • Bishops Palace (0.1 miles)

  • Vicars Close (0.2 miles)

  • Wookey Hole (2 miles)

  • Cheddar Gorge and Caves (10 miles)

Shopping

  • Wells Town Centre (0.1 miles)

  • Clarks Shopping Village (6 miles)

Meetings, Conferences and Events

If you're looking for the perfect venue for meetings or events, look no further than the Best Western Plus Swan Hotel.

Available room set ups

Banquet
Boardroom
Classroom
Theatre
U shape




Room Theatre Classroom U-Shape Boardroom Banquet
Oak Room 100 45 35 40 100
Exmoor 0 0 0 14 0
Garden Room 70 30 25 35 40
Have an enquiry?
Contact events on 0845 620 0506

Reviews

  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 781 traveller reviews
Rating: 5 391
Rating: 4 243
Rating: 3 94
Rating: 2 32
Rating: 1 21
Rating

Lovely Central Setting

10/09/2016 countrywider, Yeovil, United Kingdom

Picturesque City of Wells, the Hotel is in a prime central spot, great for sightseeing and shopping. Old World both inside and out, but with modern facilities both in rooms and public areas. Great con... more

Rating

Generally very good, some noise issues

09/09/2016 Steve P, Swansea, United Kingdom

Found this hotel to be of a generally high standard with good facilities and excellent cleanliness. The restaurant is very good, with an excellent selection for breakfast and the evening meals are equ... more

Rating

good hotel and food

08/09/2016 Martin V, Chippenham

The hotel was clean, staff helpful and the room large and a fantastic view of the cathedral. We stayed in room 40 which I recommend if you want a view. The food was excellent and good value for money.... more

Rating

Mews cottage at the rear, very nice!

08/09/2016 jojo5557, Greater London, United Kingdom

We stayed here for two nights for a wedding we were attending. Our mews cottage was at the rear of the hotel adjacent to the car park. It was very pretty and nice and quiet. The cottage was clean a... more

Rating

early morning call?

06/09/2016 miclinDunstable, dunstable

well the good bit,nice large room,thats it.when we arrived we found the room unbearably hot,i told the desk and they said that it was because the sun had been on it all day not because it was over the... more

Owner Response
Swanhotelwells, General Manager at BEST WESTERN PLUS Swan Hotel, responded to this review
Thank you for taking the time to post a review. Guest feedback is very important to us and we were obviously disappointed to read your comments. Our premises are listed and date back to at least 1422, making the installation of air conditioning impossible. To help counteract the (unfortunately only too rare) very hot summer days, every room is equipped with a fan. Our reception team would have happily arranged for your duvet to be swapped for a sheet. With regard to the cleaning which took place outside your room, I am unable to identify the member of my team which you refer to. If you could furnish me with more details (i.e. the date of your stay and your room number) then I can investigate this matter further. Kind regards Mark Tobin