The rooms in this hotel are getting a bit dated as trends change, but they are comfortable enough, without providing up to the moment style.
However, what stood out on our one night spur of the moment stay, was the professional and friendly staff team. Matt at reception organised us a Dinner Bed and Breakfast rate that would be hard to beat, and was clearly an asset to the hotel, in his manner and attention to detail. The restaurant menu is imaginative, creative and affordable, as are the (choice of) house wines. The dishes are well presented, tasty, and served nicely by well trained staff. After the excellent dinner, it was no surprise to find that breakfast was equally good. We left confident that we could recommend the Swan to others and be happy to return ourselves.
Car parking is complementary which is a bonus in Wells, but perhaps not for the faint hearted due to the tight access!! less