Quant hotel for the budget minded
07/09/2017 clumbermom1, Lafayette, Louisiana
This was my first time staying at this hotel. There were many pros and a few cons. First the pros - the price was great and parking was FREE. Yes, you read that correctly. FREE. Very few hotels i... more
This was my first time staying at this hotel. There were many pros and a few cons. First the pros - the price was great and parking was FREE. Yes, you read that correctly. FREE. Very few hotels in New Orleans have free parking. The parking was also secured. Hotel staff were fantastic - all were very friendly and eager to please their guests. The location was terrific - on St.Charles Avenue. You could sit outside on the small patio and watch the streetcar go by. Great place for people watching too. Excellent Tex-Mex restaurant next door. The hotel is small, so not so many people that you get lost in the crowd. Breakfast was outstanding. Lots of choices for a small hotel. It was also quiet. I particularly liked the reading library loan option on my floor (2nd) and enjoyed a John Grisham novel while I was staying there. There were only a few cons - my room was musty and seemed damp. The elevator was broken while I was there, but the hotel staff did offer to carry my bags up and down. I'm planning another trip to NOLA in the near future and will go back to see if things have improved a bit. less
melissaalbert, Manager at Best Western Plus St. Charles Inn, responded to this review
Thank you for taking the time to review our property. I'm glad that you enjoyed the hotel despite the out-of-order elevator. I apologize that you were inconvenienced in any way. We would love to have another opportunity to provide you with superior service and hope that you will stay with us again the next time you plan a trip to New Orleans!
Mollie Sciacca, Asst. General Manager