Best Western Plus San Pedro Hotel & Suites

111 S Gaffey Street, San Pedro, California, 90731-2429, United States
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Best Western Plus San Pedro Hotel & Suites

A favorite for leisure and business travelers alike, our San Pedro hotel caters to all guests whether docking for the night or here for an extended stay. Both Princess Cruises and Norwegian Cruises set sail from the San Pedro World Cruise Terminal. show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
111 S Gaffey Street, San Pedro, California, 90731-2429, United States

Reviews of Best Western Plus San Pedro Hotel & Suites

Traveller Overview:
4.0 Rating: 902 reviews
Excellent 42%
Very Good 36%
Average 13%
Poor 3%
Terrible 4%
Rating

rchavez56, wrote review 01/04/2021

Penetrated Cigarette Odor in Two Diff. Rooms

The initial room I was given had a very heavy cigarette odor, I went to the lobby and the young lady was happy to change our room. We arrived to the second room and same issue. At that point I was rea... more

Owner Response
Property OPS Manager, General Manager at Best Western Plus San Pedro Hotel & Suites, responded to this review
Dear Ms. Chavez, Thank you for feedback. I would like to apologize because it seems we felt short on our promise. I am happy to hear the initial call was attended right away & wished we would of heard from the second room's order as well in a timely manner but I do understand your situation. Once again I do apologize for not meeting your expectations and hope you can give us a second chance in the near future.
Rating

277shanek, wrote review 17/03/2021

Pass This One By!

This is a rough part of town contrary to other reviews. Myself and five friends came into town for the weekend of the 12th-14th of March on our motorcycles to visit friends. The hotel was booked with... more

Owner Response
Juan Martinez, Other at Best Western Plus San Pedro Hotel & Suites, responded to this review
Dear Guest, I would like to sincerely apologize for not exceeding your expectations. It is very unfortunate that your motorcycle was stolen management is working with authorities to get this incident resolve. Also I want to let you know that management is looking into adding more surveillance throughout the property to ensure all areas are being monitor. Once again I do apologize for the inconvenience & hope we can provide you with a better experience in the future.
Rating

draeloc, wrote review 11/02/2021

excellent service

I just want to thank all of the people working at the best Western in San pedro. One of the best hotels around to stay. I wish I would of gotten the name of the girls at the front desk, unfortunately ... more

Rating

Angelica G, wrote review 12/01/2021

Beware!

Upon checking in I was given the “empress suite” it was freezing. Two or three different air conditioning units all outdated hard to use remotes. Light out in bathroom. Insufficient towels and pool to... more

Owner Response
Juan Martinez, Other at Best Western Plus San Pedro Hotel & Suites, responded to this review
Dear Angelica, On behalf of our entire staff I would like to apologize for not exceeding your expectations. I see you had multiple incidents happening during your stay, all of your concerns have being review by the management team. I am sorry for any inconvenience this may have caused and hope you give us a second chance to provide you with an excellent stay.
Rating

TravelingLee, wrote review 07/11/2020

A Little Tired

The decor was pretty dated and the properly was not in great shape. The staff did their best to be friendly and the rooms were big. It was close to the Catalina Express so the 5 minute drive for our... more