Stayed here for one night for a pre cruise stay. Took advantage of the "free" shuttle to the port. Excellent young female driver! The hotel itself isn't the most appealing from the outside or even the street level entrance. Our room on the third floor facing the rear (away from the street) was a very pleasant surprise. King room was quite large with a lovely , large bathroom. It was exceptionally clean and quite comfortble. The included breakfast the following morning was good, with several choices once you figured out where everything was in the individual coolers etc.
Where this property shone, was with the front desk staff, in particular, Jocelyn. We had a dreadful experience at LAX with our no show Execucar/supershuttle prepaid service with more poor experiences to follow. Finally arriving many hours later at the hotel, if it wasn't for the kindness and prfessionalism of Jocelyn we don't know what we would have done. Hopefully she is recognized by management and is on her way up in the organization. Thank you for taking a bad day and making it pretty darn good!! less