The worst Best Western I've been to!
My sister and I stayed here, June 19 to catch the ferry for Catalina the next day.
The hotel entrance is not well marked, we found it underneath the hotel in the parking "garage". I was happy that yo... more
My sister and I stayed here, June 19 to catch the ferry for Catalina the next day.
The hotel entrance is not well marked, we found it underneath the hotel in the parking "garage". I was happy that you needed a door card key to access the upper floors where the rooms were. But even walking through the hotel hallways to the rooms was uncomfortable. The hallways smelled like weed, and we had to walk past 3 men hanging out in a court yard to access our room. We were so uncomfortable there, we didn't even door dash dinner, and left as soon as we could in the morning. There were not bed spreads on the beds, just a thin blanket, and sheet, and we couldnt get the A/C to turn off. We had hoped to have a dip in the pool, as it was during a heat wave when we drove down. But the pool and hot tub were empty. The breakfast was a sack with a bottle of OJ, granola bar, and a soft apple.
I've never been so disappointed in a Best Western.... less
Juan Martinez, Other at Best Western Plus San Pedro Hotel & Suites, responded to this review
Dear FiddletownRed,
I would like to sincerely apologize for not exceeding your expectations. The pool & spa are now open as is the fitness center. In addition to the grab and go breakfast bags we serve breakfast burritos, oatmeal, coffee, juice. Thank you for staying with us and hope you give us a second chance to provide you with an excellent stay.