Best Western Plus San Pedro Hotel & Suites

i hava a gluten allergy, they had GF cereal for breakfast and a fruit. i was impressed by the front desk customer service, susan and one gentleman. i would stay here again. The rooms we clean, the cleaning staff was helpful, efficient, and personable. less

Stayed here for one night for a pre cruise stay. Took advantage of the "free" shuttle to the port. Excellent young female driver! The hotel itself isn't the most appealing from the outside or even the street level entrance. Our room on the third floor facing the rear (away from the street) was a very pleasant surprise. King room was quite large with a lovely , large bathroom. It was exceptionally clean and quite comfortble. The included breakfast the following morning was good, with several choices once you figured out where everything was in the individual coolers etc. Where this property shone, was with the front desk staff, in particular, Jocelyn. We had a dreadful experience at LAX with our no show Execucar/supershuttle prepaid service with more poor experiences to follow. Finally arriving many hours later at the hotel, if it wasn't for the kindness and prfessionalism of Jocelyn we don't know what we would have done. Hopefully she is recognized by management and is on her way up in the organization. Thank you for taking a bad day and making it pretty darn good!! less

Great experience overall. The staff are great. I got a promo price for executive suite do I took in a heart beat. The staff were great. I wish the windows would be better to block the traffic noise. Overall, I had a blast less

The hotel was decent and the people were great but be sure you ask for a room AWAY from the streets. It was VERY noisy and we didn't sleep at all. When we reserved the room we asked specifically for a quiet room and when we check in there were plenty of rooms left. less

King room is comfortable. Initial room was on the street side and was missing the wing back chair. Front desk (Nora) quickly found us another room away from traffic (422). Room overlooks the pool. Bed was comfortable. Breakfast offered good selection of hot and cold items including a waffle maker with regular, blueberry or strawberry batter. Juices, yogurt, pastries, fruit and cereals are available. The hot items change daily. We liked the choices our first day but were not impressed the second day when corned beef hash was the protein. Note: Odd numbered rooms face Gaffey Street. It a major thoroughfare with a lot of traffic. Even numbered rooms are in the back but you can still hear some of the traffic noise. There are a number of sit down and fast dining restaurants in the vicinity. The inexpensive DASH bus stops across the street for inexpensive local transportation. The free shuttle to the cruise terminal is provided by the hotel van. It can accommodate only 7 people at a time with slots every 30 minutes starting at 9:00 am so book your shuttle when you check in. less