Best Western Plus San Pedro Hotel & Suites

111 S Gaffey Street, San Pedro, California, 90731-2429, United States
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Best Western Plus San Pedro Hotel & Suites

PLEASE NOTE!!! Reservations for cruise parking for the month of December 2019 and January 2020 are no longer being accepted. A favorite for leisure and business travelers alike, our San Pedro hotel caters to all guests whether docking for the night o show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus San Pedro Hotel & Suites

Traveller Overview:
4.0 Rating: 885 reviews
Excellent 43%
Very Good 36%
Average 13%
Poor 3%
Terrible 3%
Rating

lungari64, wrote review 25/01/2020

Business Trip

The room was as pictured on the site and the staff was excellent. I enjoyed a nice breakfast in a very comfortable and inviting sitting area. There was a variety of options for breakfast and all was... more

Rating

Q9001YLwilliamm, wrote review 21/01/2020

Third stay; great option for this area

This was our third stay at this property, and it is a great choice for the San Pedro/Long Beach area. The rooms are large with high ceilings and nice decor, and the staff is always great. Breakfast ... more

Rating

Stephanie F, wrote review 05/01/2020

Don't pay extra to stay here with promise of free cruise shuttle.

Most of my family stayed at another hotel with free breakfast for about $30 less per room. I bought 2 rooms for my family because I wanted to be close to pier and liked that they offered a free shuttl... more

Owner Response
Nomad38202353563, General Manager at Best Western Plus San Pedro Hotel & Suites, responded to this review
Hello Stefanie F, First and foremost I want to thank you for choosing to stay with us, even though your other family members were able to find accommodations at another hotel for about $30 less per room. Also, since you mentioned it, we also offer a free breakfast. I also appreciate that you took the write a review about the experience that you had in regards to our shuttle service and what you consider to be false advertising. As it is stated on the websites that our hotel is placed on, our shuttle service to the San Pedro Cruise Terminal is complimentary and offered on a first-come, first-serve sign-up basis to our guest upon check-in as we do not take reservations for the shuttle. Unfortunately, when you called to let us know that your flight was late, that you wanted to reserve the shuttle for 5 people the next morning, I am very confident that my front desk agent informed you that you couldn't make a reservation for the shuttle, not that you were told "too bad". Our shuttle hours are from 9 AM to 3 PM on a cruise day, the shuttle runs every 30 mins, as there are seven-passenger spaces available on the shuttle, unfortunately, we only have the one shuttle and there are times when that the time slots that a guest would like to be transported to the cruise terminal are filled, which means that a guest has to select another time, which can leave a guest unhappy. But the shuttle runs until everyone who has signed up for the shuttle is transported to the cruise line. So I am going to have to respectfully disagree with your comment that we are advertising falsely as complimentary shuttle service to the San Pedro cruise terminal is offered on all cruise days. Again, thank you for taking the time to write yoru review regarding your expereince with us. Dennis B. General Manager
Rating

benjspears1, wrote review 31/12/2019

Treated like VIP.

Loved Best western Plus. Outside appearance reminded me of Being in the Caribbean. Had the Executive Suite. Huge. 4 rooms. Lots of amenities. View of the ports. Close to restaurants. Excellent serv... more

Rating

Lagoons, wrote review 28/12/2019

GOOD HOTEL FOR CRUISE SHIP PASSENGERS.

We stayed (2 couples) for one night Pre Cruise. A tidy clean hotel with a number of restaurants close by. However appears to be in a bit of a shady area so we did not venture far at night. Breakfast w... more