The hotel itself looks very impressive and is in a lovely setting. Pity that the large car park was muddy and rutted. The walk from the car park to reception over the bridge is nice but parts are poorly lit. The reception area is welcoming, spacious and clean. The receptionist was very helpful and pleasant. There was an event taking place in the hotel and restaurant area that evening, so we had been given a room on the top floor so that we shouldn’t be disturbed - very thoughtful. Our standard room was clean and unexceptional, but the bed was comfortable. The bathroom was clean and nicely tiled, but the fittings were a bit tired - very nice toiletries, though! Another problem was that the air conditioning, or in this case the heating, could not be adjusted, whether this was a fault in our room or overall, but I like a cooler room to sleep in and the fan was very noisy all night.
We had requested breakfast, for which we had to pay £14.95 per person, so I was curious to see what culinary delights would be on offer. Having stayed in Best Western hotel in Bath, where we ordered our breakfast from a separate menu, I wondered if that would be the case here. But, no, just the bog standard buffet breakfast with coffee machines. The choice was not huge especially in the bread and pastries area or the cold continental type buffet. Very disappointing and certainly not worth the money. £15 per room might just have covered it, especially if you didn’t want to sample all on offer but just wanted full English and coffee! The restaurant setting itself was lovely, being in the old part of the building. I liked the quiet location, and will probably stay again, but wouldn’t bother with breakfast! less