We stayed here for one night from 27/28 Aug
First lets look at the negatives.
Receptionist, very little knowledge or experience.
We were allocated room 401. This room was extremely dirty for a 4 star hotel. There was a layer of dust under the bed, along with an old wine glass. There were Cob webs in the window and the curtains were off the rail at one end and the net curtains needed burning. The bathroom was no better. The toilet was disgusting, as you could see dirt around the rim and there were pubic hairs on the tiled floor. The bath had been patched up were it had previously been damaged.
The room is near to the lift so, during the night we were woken constantly by the noise when the lift was in use.
We ate out at the Poachers inn which is part of the Hotel. The main problem was getting to it. There is no access from inside to hotel, so you have to negotiate a very busy road with a narrow bridge (dangerous with Kids). The food at the pub was ordinary and nothing special.
From the Bar area inside the hotel you go through an exit door which lead you onto a veranda overlooking the river. The exterior quarry tiles appeared to be mostly broken and loose (dangerous)
Breakfast was plentyful but only warm. Breakfast was from 7am and we arrived at 7.15am so I was expecting it to be still hot.
I can honestly say that I was glad to leave, having only booked for the one night.
Now lets look at the positives,
Sorry there were none.
My wife is a House Keeper and was totally disgusted by the room less