We stayed at this hotel for one night as we were travelling to Southampton, and paid just a little over what you would pay for a budget hotel. On arrival, the area looked lovely, and the hotel had pl... more
We stayed at this hotel for one night as we were travelling to Southampton, and paid just a little over what you would pay for a budget hotel. On arrival, the area looked lovely, and the hotel had plenty of parking spaces, however, it had, as usual been raining and the car park flooded leaving our shoes dirty with gravel. Some vehicles the next morning were completely surrounded by water including ours which was a pain as we where going on a cruise. There is parking at the top of the hotel near to the entrance, but for a small amount of vehicles.
When we checked in, we were informed that there was a wedding so the pub was closed to guests, and the restaurant was fully booked. This was disappointing after travelling many hours, and perplexed why we were not informed beforehand. With all the easy and hassle free ways we can message people - it would have been nice to receive a text message or email at the least to inform us. The upside, we found what maybe a French run pub about 8 minutes from the hotel, and we had a really lovely night with wonderful food.
I think we received a free upgraded on our room which was fabulous, and very grateful for. Our room was an executive room and it was lovely and big with a nice bathroom.
You know, the hotel is lovely inside, and yes, we would have liked to have dined in the restaurant but these things happen. I just feel the little things go a long way in this critical nit picking age we live in... But overall we did find it a pleasant stay, and we would return again for a pre-cruise stay. less