On 11-22, I stayed at this location with no issue. I reserved, stayed, was fine. However, two nights later, on 11-24, I was told they have to charge a $100 damage deposit! My wife, me, my sister have ... more
On 11-22, I stayed at this location with no issue. I reserved, stayed, was fine. However, two nights later, on 11-24, I was told they have to charge a $100 damage deposit! My wife, me, my sister have stayed at this location many times over the pass few years because it is close to where my mother is in a nursing home. Up to today, 11-14-19, we were always happy with this location. The man, named Vince, told me, and my wife who called after I left to seek new lodging elsewhere, that this has always been their policy! This is not acceptable. We are members of BW Rewards and these people are crooks. Somebody there is taking advantage of people. My sister says she was charged $400 for a damage deposit at check-in for staying here some time back and never got her money back! We will be reporting this incident to the BBB as well as corporate headquarters! This location needs to be investigated and those responsible fired and possibly charged with embezzling or some other crime. Don’t stay here ever! less