Great hotel for the money in great location
07/08/2017 clbatres, Guatemala City, Guatemala
We have been bringing missionary groups to this hotel for 9 years. We have shopped the surrounding hotels and this is the best value for a comfortable hotel available in a very good area of Guatemala... more
We have been bringing missionary groups to this hotel for 9 years. We have shopped the surrounding hotels and this is the best value for a comfortable hotel available in a very good area of Guatemala. The staff is friendly and the rooms are very nice.
The included breakfast is the best we have ever seen in hotels in the US or Europe. Not only is the food way beyond anything that you will find elsewhere, but it is staffed by hardworking men and women who are waiting on you as if it were a restaurant - not a self-serve breakfast. At times, when so many guests come to breakfast at the same time that their 72 seats are all full, sure the line to the made-to-order omelettes may be long, and the staff may be overwhelmed, but they are working hard, doing the best they can. This can be the only reason I can imagine for any negative reviews on the breakfast!! This is a popular hotel because it is such a nice hotel for the money. We feel at home here, and appreciate employees such as Brenda Perez and Abel Sanchez in the restaurant, as well as Lucia Figueroa in the offices. People who complain need to remember the price they paid and that sometimes things don't cater to them only! less