Best Western Plus Hotel Galles

Best Western Galles is very close - about fifteen metres! - away from the Lima Metro stop on Buenos Aries avenue. However, with not too much luggage you can walk from Milan Central in under 15 minutes. The metro from Milan Central will take longer and cost 2 euros! It's a short walk to the first stop for the hop on - hop off bus tours, and there are many decent places to eat around. Some of them have a high cover charge, though, so read the small print on the menu. less

The Hotel was OK except that when we returned at night to go to bed, the room smelled as if 10 smokers just left! Not sure if it was a worker who had come into the room or a smoker in a nearby room but it was awful!. Also, during the evening we got kind of lost walking around and needed a taxi to return to the hotel. We spent over an hour trying to either find a taxi stand and/or to call a cab company. Everyone we called only spoke Italian and our Italian was limited. So, we called the hotel and asked if they would call us a cab to come get us and take us to the hotel. They told us that they only got cabs FROM the hotel and couldn't do that. Finally, we were able to get a cab company who spoke some English and returned to the hotel an hour and a half later! Also, needing a drink after that ordeal, we went to the hotel bar. My husband asked for a Manhattan, which was in the drink menu. The bartender said she didn't know how to make one. He tried to guide her through it, but the drink was awful! I asked for a glass of white wine but something not too dry. She told me the two they had were very dry. So, I asked her for a White Russian. She said she didn't know how to make it. I looked it up online and translated it to Italian. She said they didn't have any cream. So, at that point, I gave up and did not have anything. Otherwise, the room was very nice and the bed was very comfortable. less

A great hotel situated very centrally to all the shops and restaurants. The staff were exceptionally helpful in providing guidance and advice. The bars were also sophisticated and friendly. The room was also spacious and very clean. less

It is always a pleasure to come to yourr hotel , staff is always nice & polite ! Special thanks to the barman (sorry do not remember his name , he was from Pakistan?) Thank you very much & see you again less

We stayed at this hotel from 7 to 10 Sep on our first trip to Milan. Hotel staff is extremely courteous and helpful. Travel desk assistance is excellent. Location is absolutely great for a brisk walk to the Duomo or a short ride via the Metro. Triple room is adequate for 2 adults and a teenager. Staff were able to organize local taxi and their guidance on local travel and sight seeing was great. Room and clean and cleaned daily. Common facilitates are well maintained and cleaned. Breakfast is great with good choice of continental spread. Scrambled eggs and Bacon was above average and probably the best we've had. Breakfast on the room with staff who is courteous is a great way to start the day. Overall we would rate it at 9 out of 10 with very little to fault. less