The restaurant is not worth it
After a long drive we finally arrived, eager to get some food as the hotel website has a great menu and talks about the lavish views we head up to the 6th floor. The restaurant was nearly empty, fine ... more
After a long drive we finally arrived, eager to get some food as the hotel website has a great menu and talks about the lavish views we head up to the 6th floor. The restaurant was nearly empty, fine it was 9pm and we were happy they could accommodate a table for 6. However the first surprise was that half the items on the menu were no longer possible. also to our surprise no coca cola zero, nor any mozzarella, No mozzarella in Milan? The portions were small so we asked for more items, but only to be greeted by sorry not available. So we asked to pay and left. In the morning we craved a good Italian coffee, but instead were greeted with a large machine producing dirty water, and a surprise Juice machine that gave sugar water. This was certainly not what was expected of a 4*. I have to wonder if they are preparing to shut the hotel down, Otherwise I do not understand. less
Direzione Hotel Galles, Proprietario at Best Western Plus Hotel Galles, responded to this review
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