Best Western Plus Holland Inn & Suites

2888 W Shore Drive, Holland, Michigan, 49424-9526, United States
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Best Western Plus Holland Inn & Suites

Experience scenic Lake Michigan and the tranquility it offers at our beach town hotel. Named one of the happiest places in the U.S., you can discover Holland and its historic Dutch culture with the fascinating Dutch Village shops, restaurants, and ga show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Holland Inn & Suites

Traveller Overview:
4.0 Rating: 672 reviews
Excellent 50%
Very Good 22%
Average 11%
Poor 8%
Terrible 8%
Rating

whamma, wrote review 06/12/2019

Nice Enough

Stayed at this hotel on Thanksgiving night. The gentleman who checked me in was very friendly and helpful. We didn't take advantage of the pool area or the morning breakfast. The room was comfortab... more

Owner Response
Brandon_BWPHolland, Guest Relations Manager at Best Western Plus Holland Inn & Suites, responded to this review
Dear whamma, Happy Holidays and thank you for providing feedback on your recent stay with us over the Thanksgiving holiday. We will be sure to pass on your kind words to our Front Desk team member Jerry, who assisted you at check-in. All of our first-floor guestrooms are uniquely equipped with dual-entrance doors, one being an exterior door. All first-floor exterior doors are functional and provide an added convenience to our guests that prefer easy access to the exterior of the hotel from their guestrooms. My sincere apologies you did not enjoy our onsite fitness center. This added value amenity area available to our guests was recently remodeled. We have received positive feedback from many of our guests on the enhancements made, however admittedly due to space restrictions it is not a full-service gym. We pride ourselves on our award-winning property, as well as our TripAdvisor Certificate of Excellence award winning service. Should your travels bring you to the Holland area, we invite you to be our guest again, and suggest experiencing our full hot Country Breakfast buffet, or our 24-hour pool & Jacuzzi during your next visit. Safe travels to you and your family. Yours in Hospitality, Brandon M. Guest Relations Manager Best Western Plus Holland Inn & Suites
Rating

bill_kangas, wrote review 01/12/2019

Best of the best

Excellent accommodations. Awesome staff...Carlos, Jerry...they were both phenomenal. Very accomodating. Clean rooms. Well kept. Pool area well maintained Esmeralda,too, did a great job with breakfast.... more

Owner Response
Brandon_BWPHolland, Guest Relations Manager at Best Western Plus Holland Inn & Suites, responded to this review
Dear bill_kangas, Thank you for taking the time to share your review with the online community. We are delighted to hear that you enjoyed your visit with us at Best Western Plus Holland Inn & Suites. We are very proud of each member on our team, who show their passion daily in providing superior customer service to our guests. Your compliments will be shared with Esmeralda, Carlos, and Jerry as well as the rest of our amazing team. Once again, thank you for writing and we look forward to seeing you as our guest again soon! Warmest regards, Brandon M. Guest Relations Manager Best Western Plus Holland Inn & Suites
Rating

0762marciah, wrote review 29/11/2019

Wonderful Hotel!

We occasionally stay at hotels for enjoyment and have stayed at plenty. The hotel and lobby were decorated for Christmas with beautiful lights which was so very nice :) Our room was a queen suite that... more

Owner Response
Brandon_BWPHolland, Guest Relations Manager at Best Western Plus Holland Inn & Suites, responded to this review
Dear 0762marciah, Thank you for taking the time to share your review with the TripAdvisor community. We pride ourselves on providing each of our guests clean and comfortable accommodations with exemplary service and are thrilled to know that we had delivered upon that promise. Once again, thank you for writing and for being our valued guest. We can't wait to welcome you back to the Best Western Plus Holland Inn & Suites! Warmest regards, Brandon M. Guest Relations Manager Best Western Plus Holland Inn & Suites
Rating

hoosierref, wrote review 26/11/2019

Perfect stay

It met all my points for a great stay. Friendly, quick check-in. Room was very clean and quiet. Bed was super comfortable, and shower was strong. Nice easy location to get to in Holland. Breakfas... more

Owner Response
Brandon_BWPHolland, Guest Relations Manager at Best Western Plus Holland Inn & Suites, responded to this review
Thank you, hoosierref, for taking the time to share your review with the online community. From our clean and comfortable rooms to our convenient location, we are pleased to know that you enjoyed your stay with us. We are all very passionate about what we do and could not be happier to see that you had been so well taken care of. Once again, thank you for writing and for being our valued guest. We look forward to seeing you again soon! Warmest regards, Brandon M. Guest Relations Manager Best Western Plus Holland Inn & Suites
Rating

JayR101, wrote review 18/11/2019

Nice place

Clean and solid, very spacious room. 24 hr pool for adults only after 11. We opted not to go in since a 6y/o s party was there as a pool party and figure the hot tub would be all pee and whatever else... more

Owner Response
Brandon_BWPHolland, Guest Relations Manager at Best Western Plus Holland Inn & Suites, responded to this review
Dear JayR101, Thank you for taking the time to share your feedback with us after your stay at Best Western Plus Holland Inn & Suites. We are delighted to hear you enjoyed our spacious, clean, and comfortable guest rooms and that our staff was friendly and helpful. Once again, thank you writing and for being our guest. We look forward to seeing you again in the future! Warmest regards, Brandon M. Guest Relations Manager Best Western Plus Holland Inn & Suites