Best Western Plus Gregory Terrace Brisbane

One of the beds was missing a wheel so it tipped, the curtain had mould the whole way along the bottom. The parking is not free as stated on many sites on the internet. The air con remote did not work. The balcony is not private and we had other guests cigarette smoke coming into the room. Very unpleasant stay, never again!!! less

Gregory Terrace provides good facilities along with secure car parking. The city is a pleasant walk away.The staff are helpful and friendly.This is my 8th stay at Gregory Terrace since early 2017 - and I'm apying for the stay with my own money! (Not by an employer or other organisation.) less

My husband & I stayed at this motel the night prior to our departure to Canada for a white Christmas with friends. We chose & booked this motel through Fly Buys Travel website as it had a Superior Room with queen & single bed + a view of Brisbane from the balcony & breakfast was served from 7am. Upon arrival our room was not as requested with only a queen bed & breakfast was from 7:30am, being too late for our plans, + it could only have been a standard room as the carpet was filthy & the walls heavily marked When I questioned the various shortcomings, I found out Fly Buys Travel use Expedia & our booking was made erroneously by them so, no fault on Best Western but we overpaid. I have since addressed this cost factor with Fly Buys Travel & a refund is coming. But in relation to Best Western Gregory Terrace, from our experience, it is only a standard motel. There is no traffic noise till around 5am when the rubbish truck arrived. Even though the windows do open, management request you have them closed overnight & there are no insect screens fitted so mosquitoes were in our room. The shower over bath has poor pressure & is very awkward to get in/out of due to the toilet placement. In summary, it was okay for the 1 night but I'll try another place next time considering the cost was $142.00 AUD. less

nice hotel and within walking distance to fortitude valley the rooms we stayed in are a decent size with good shower/bath combo. Nice balcony to sit out and look onto the city scape. Had an issue with the booking agency we went through but would like to thank Paulina as she was very helpful and patient with us as we tried to sort out the issue. The rooms had a heaump great for hot days for air conditioning. Tv mounted on the wall. The wifi was useable but not great would keep dropping. Great staff and good rooms less

I would just like to acknowledge the outstanding service I received last night (06/12/18) from Jeremy in reception. Jeremy went above and beyond to ensure I was safe and comfortable in my drunken state. He handled this situation in a very courteous and patient manner, completely exceeding his responsibilities. less