Looks like a CSI location, I was waiting for the workers to come out in HAZ-MAT suits.
09/08/2018 Marilyn D, Winnipeg, Canada
Do not believe the pictures that are displayed on this location. The "Deluxe" room we got was full of mold in the bathroom and it was still dirty!!!! The carpets had numerous stains of bodily functi... more
Do not believe the pictures that are displayed on this location. The "Deluxe" room we got was full of mold in the bathroom and it was still dirty!!!! The carpets had numerous stains of bodily function colouring. The smell was horrific. I had purchased the room through Expedia so I had no idea what I was walking into. The parking is not convenient and the stalls are tiny! I literally felt unsafe just being there.
Before we seen the room, we were trying to be positive so we asked the worker what kinds of fun things does Brisbane offer and he literally said NOTHING yet we found out that it was a wonderful city that is chalked full of culture, dining and shopping galore! I am trying to think of something positive to say as I do not like to leave negative reviews, but, I have nothing!!!! less
BestWestern397, Front Office Manager at Best Western Gregory Terrace Brisbane, responded to this review
Thank you for taking the time to leave your feedback. We are sorry to hear we did not exceed your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Glad to hear you enjoyed Brisbane