Best Western Plus Gregory Terrace Brisbane

Have stayed here on a number of occasions mainly because it is located close to where e need to be for medical appointments. Have had various rooms on these stays and mostly they are very average, Our recent stay was room 27 which had badly stained carpet which looks like it has not been cleaned other than an occasional vacuum since the day it was laid. The bathroom shows evidence of an attempt to renovate sometime however the glaring omission was the shower cubicle. Mould in grout and silastic sealant and floor pan old and yellowed whilst everything else, apart from dust on the back of the door, appeared bright and clean. We dined in the restaurant and were very disappointed with our dinner. Ordered rump steak which was akin to the sole of my boot! One steak was cooked to perfection (medium rare as ordered), shame about the toughness. Other steak was also ordered medium rare but was still mooing, and also inferior quality. If you dine here do not order the rump steak, not worth the price and served with a small salad and small quantity of cips. Must say the chips were perfect though. less

We booked this room because we were able to get a 2 bedroom suite. We were allowed to check in early, the rooms were clean and well stocked and the location was great. Just a 10 minute uber ride from downtown but far enough out of the city to be reasonably priced. Would stay here again if in the Brisbane area. less

Lovely hotel that was very comfortable and welcoming/helpful staff, but check-in required climbing a long set of stairs to get to the reception lobby from the street. Once checked in there was a street level garage that was handicap accessible, but you need a code to open the garage door to gain access. less

NOT 4 star. Corp King room booked not like pics, downgraded to queen diff was refunded. Hit and miss food & exp, stained carpet, thread bearing linen and stained. Poo smell due to sewage prob. But great customer service. Previous guest hair on linen. less

Nice location if you have a car (Secure parking), price reasonable, Fantastic customer service. Room cleanliness in need of attention. Expressed concerns, given another room which was no better, eventually upgraded, concerns about cleanliness remained. If cleanliness issue is addressed by management then it would be excellent value for money. less