Best Western Plus Downtown Tulsa/Route 66 Hotel

We stayed here for a quick get away and chose it based on their google reviews. We were given our first room and no one had cleaned it after the last guest checked out. After going back to the front desk and sorting it out we were given a second room. This room had a toilet paper rack falling off the wall and a loose screw on the shower handle. We went downstairs for breakfast and the oatmeal was not ready to go. They also had no fruit, milk or yogurt. The hot food looked ok but did not eat. I called the front desk twice later in the day to get some coffee pods and fresh towels to my room. The room phone did not work so I called with my cell phone twice, the second time leaving a voicemail asking for towels and coffee pods. After an hour I went to the lobby and had to hunt down a front desk person to ask for these items. She did not know I had called down and was not at the front desk. less

For starters, I picked this hotel because of it's location. It was close to some of the places we planned on visiting. Also, since we would be heading west it was easy to head out of town. Our from was very nice and those people working the front desk was extremely friendly and helpful. I was presently surprised that they served a full hot breakfast. In our present world too many hotels have been reduced to serving an apple and granola bar and calling it breakfast. Some hotels have also just dropped serving breakfast. The dinning area was large enough that we had no problem social distancing. less

Hot water after water ran for 6 minutes, bed bug bites from sleeper sofa. Front desk workers were super helpful. Breakfast options were hot and good. Room space was adequate and comfortable. Check out less

We traveled to Tulsa for a Cheerleader Competition. This was not our original choice of hotel but the others were sold out for our block so I selected the next closest hotel. i'm so glad I did. This hotel was very nice and clean. We had breakfast included while others in our group staying at other close hotels did not. We had parking included with our hotel while others in our group at other close hotels did not. This hotel was perfect for a group traveling to Tulsa for any conference or competition that will be held at the Cox Business Center. And the staff at the front desk were very nice. They were organized and were very ready for the large group that was there for the competition. I appreciate when hotel staff are ready, quick and friendly which they all were. I wished I would have gotten their names so I could call them out. I would recommend his hotel and will stay here again when we travel to this competition next year. less

DON'T STAY HERE. It was the height of the pandemic and ALL of the staff were not wearing masks. Even the food server at breakfast was happily welcoming people and sharing her possiblly deadly aerosols. I will never stay at this hotel again and it also makes me question Best Westerns policies regarding the safety of their clients. In addition the extra pillows we got for the hide-a-bed didn't have any pillow cases. And there were stairs to get into the lobby -- not helpful for rolling your suit cases in. less