Best Western Plus Centre Hotel

The all facilities were good, centre location, helpful staff. Unfortunately, I didn't expect that the hotel charged me almost 500 more for 20% of prepaid on my credit card. It raised the price up higher. less

I was robbed upon entering the hotel. It's not safe on Ligovsky street. This street is notorious for crime. The entrance to the hotel is on Ligovsky. The hotel security guard say just inside the doors up the stairs and did nothing while I was accosted just through the clear glass doors. Beware!!! less

I haven't even got to stay at the hotel and I am extremely frustrated. The hotel offers a VISA support service which is needed to apply for the tourist VISA, I have emailed the hotel as requested 3 times and called 2 times to chase the documentation. Emails are NOT responded to, the first time I called I was cut off, the second time I was told a manager would do it that day (last week) and still nothing received, no communication from the hotel at all! In comparison the Hilton in Moscow responded within 24 hours of my request with the forms.....Completely unprofessional of the Best Western. I've had to say I travelled in Jan 2019 as no option to select 'future date' but at this rate I will be booking somewhere more professional to base myself. less

It's a great choice for travelers who like to stay in the city area with all the sightseeing places nearby. It's situated opposite to the Moskovskiy Vokzal railway station. Courteous staff. We took the breakfast inclusive room. The breakfast had a good spread with cheese and cold cuts plate as well. The waiting staff was also very friendly. The standard king size bed room we booked was spacious with good amenities (toiletries, tea/coffee) and had a small balcony (locked) which had the view of the Nevsky Avenue and the Ploschad' Vosstaniya subway station. There is a separate ironing room to iron clothes as well. We enjoyed our stay here. If we ever come back to Saint-Petersburg this hotel will be on the top of our list. less

As mentioned on the title above. Yup, the hotel is right across the Moskovskiy Railway station. So it was neat and strategic. Spent 4nights here and i felt good :) The Room: The room was nice and in a medium size. Not so broad but you can add 2more extra beds inside and still have proper access to walk here and there. . But handy enough. The bed was really comfy. Love it! As this is a well known worldwide chain hotel, so you can say that everything is quite fulfilling the hotel standard. One thing, the bottled mineral water was only given to you on your 1st night. The rest, you can refill it yourself with their drinkable tap water. So quite nice. The Food: as this one is quite pricey for me, I booked the one without breakfast. But, one evening I ordered some meals from their service and it was DELICIOUS! They collaborate with Du Nord restaurant. French cuisine. And with a hotel std price, you get a delicious meal. Oh and for my size, the portion was big! The Price: As said, this is a worldwide chain hotel, and the price is kinda pricey. Not luxury pricey, but certainly not backpacker range :p. I was kinda lucky i got a promotion price from a website ;) The Location: As said before, it’s located right across the московский вокзал (Moskovskiy) Railway Station. Only about 5 minutes walk to Плoщадь Воссaáния (Ploschad Vosstaniya) Metro station and around 7-10mins walk to маяковская (Mayakovskaya) metro station. So yeah, very strategic location. Oh and also just abt 10mins walk to the Galleria Mall. Along the street you’ll find a lot of restaurants, minimarkets, cafes, and all. The Staffs: I met 3 different front offices. And they were all very good in speaking English. And will definitely help you. The wifi was good and had a strong connection. They also provide a free of charge luggage room if you need it. Oh and they also have this 1 corner of computer and printer for guests to use. Very helpful! I’d definitely recommend this hotel for you if you wanna visit Saint Petersburg. less