We booked a two night stay at this hotel at the last minute. We were very impressed with the welcome and information we received from the lady on reception when we checked in, and equally impressed with the room, (executive double/twin). Extra large bed, two arm chairs and coffee table, lots of hanging and drawer space, and a large bathroom with a really good shower.
We decided to eat in the main restaurant on the first night, it was at this point that we realised that a very noisy wedding reception was being held in the hotel. We felt we should have been told about this when we rang the hotel direct to check availability a so we could have taken it into account when deciding whether to book or not.
From the point of picking our food choices from the menu, we had to wait for approximately 45 mins before we were served. Given that there was only one other couple in the restaurant that night, and they had almost finished their meal when we arrived, we felt that this was very poor service.
The following night we ate in the Tavern, and whilst the food once we received it was good, yet again, it was a long time coming.
We love the Lake District, and have visited many many times over the years, and we will return later this year, but not to stay at this hotel. less