Best Western Plus Capitol Ridge

The hotel itself was nice. The frustration of a 20 minute check in process was out done by being left at the Xcel center after the event we attended was over because they sent shuttle driver home early. 12 of us were left stranded downtown St.Paul and had to walk back to the hotel! less

We chose this hotel because it had group room rates for the 2019 Frozen Faceoff, which was held at the Xcel Energy Center. We weren't sure what to expect, as we had never attended this event before, and had only stayed at one Best Western in the past five years. (We're normally Marriott people.) After this weekend, my husband said, "We're staying here next year!" If you're in decent shape, the hotel is within walking distance of the Xcel. (It was about 8 blocks, I believe.) Easier to get there (downhill) than back (uphill), but do-able. The hotel offers a complimentary shuttle, but we didn't end up taking it because the weather was nice and we could use the exercise. Our room had a beautiful view of the Cathedral of Saint Paul. The Interstate was right out our window, but the noise wasn't too bad. (We ran the fan on low for ambient noise.) The room was clean and comfortable. The pillows weren't my favorite, but there were a lot to choose from. The bathroom was small but clean. There wasn't a closet but the armoire was a nice size. The staff was great. Front desk accommodated all of our needs. Housekeeping was super friendly. We ate at the Peddler's Pub the first night. The food was very good and Jesse, the bartender/waiter, was great. Would love if the restaurant served food after 9 p.m., though, because there aren't a lot of food options nearby (within walking distance). The breakfast wasn't what we expected — the website said "cooked to order" but it ended up being a buffet. But it was an *extensive* buffet – eggs, sausage, french toast, pancakes, oatmeal, pastries, and cereal. The eggs were really good. Four types of juice (orange, apple, grapefruit, cranberry). There was also hot water for hot chocolate and apple cider (and this was available throughout the day/evening). As others have mentioned, parking is a bit pricy ($10/day) but it has in/out privileges with the gate code. There is a light rail stop just a couple of blocks from the hotel (3 blocks? towards the state capitol building). (Note: the Xcel is the opposite direction and not on the light rail system, so that's not applicable for those seeking transportation to the Xcel.) Overall, would definitely recommend for folks looking for a hotel close to the Xcel. less

The bathroom fan was overly loud and no extra security (like a chain or extra stop was on the door) but these are my only complaints. The hotel is clean; staff are friendly and a shuttle to the Xcel Energy Center for a concert was a definite plus. The driver was great! The breakfast buffet was better than most, probably due to the fact that a bar/pub is part of the hotel (another plus). The breakfast area was cleaned up after the guests promptly, making way for the next arrival. I appreciate that a lot because most places barely bother. This hotel seems more like a family run hotel rather than a chain. I would stay here again for sure! It is nothing fancy, but more than comfortable and I stress, CLEAN! less

I just didn't like that my bill increased when i got to the hotel. for the price i could have stayed somewhere else and got better stay. I think 150 is fair but 180 is way too much for a week day, considering other hotels were in the same price range less

They charge you $10 to park Per night and they won’t even plow their lot had to walk in 10 inches of slush didn’t get much of an answer from the front desk she told me that the place didn’t clear out till 11 AM this morning while I’m writing this at 6:45 PM my feet are very wet and I comfortable less