If this place is a BW "Plus" then I'd hate to see the standard BW
30/05/2018 Andrew M, Dallas, Texas
Stayed in this place for 2 nights over the memorial day weekend and the experience was very average, especially for the price point. There is very little "plus" in this complex apart from the pool and... more
Stayed in this place for 2 nights over the memorial day weekend and the experience was very average, especially for the price point. There is very little "plus" in this complex apart from the pool and the Jacuzzi, which are nice additions. The room was just OK and the bathroom was a little dated though decent. The fact that this complex is priced at a similar level to the Marriott, Hilton, Hyatt etc. is just wrong. This place reminds me of old motor inns that I stayed at in small country towns while on family vacations when I was growing up and is not what I would have expected from a $200 plus a night hotel in Boulder. This place was probably a Motel 6 style place 10 years ago or so and they've made a few cosmetic changes but there the age of the building is evident and impossible to address via minor upgrades.
The key issue is that the rooms provide very little protection from the noise from the hallway, which is an issue in the morning as you are constantly hearing doors slam. I was in the mid hallway and this was still an issue but I would have hated to be in one of the rooms at the end of the hallway with the main door slamming constantly. ear plugs are essential if you want to sleep in after 8am.
The location is good so I have to give this place that at least. less
BoulderInn, Director of Sales at Best Western Plus Boulder Inn, responded to this review
Hi Andrew M,
As a financial analyst for JPMorgan Chase, I am sure that you are quite familiar with both yield management as well as supply and demand.
The fourth largest road race in the United States takes place every year in Boulder, CO over Memorial Day weekend. Over 50,000 people run this race, and you chose to stay in the absolute most prime location in Boulder for a participant. You subsequently expressed disappointment that the price you paid was higher than you felt it should be.
The Boulder Inn has received the Trip Advisor Certificate of Excellence for the past 6 years. We have received numerous awards on a chain level, and our percentage of repeat customers is over 4 times the national average. The overwhelming majority of our guests have great experiences, and write glowing reviews. The above documentation of your negative feelings is a clear reflection of your dismay over price during a citywide event.