It was just okay
I've stayed at a number of Best Westerns in the last 8 weeks. This had a great location. However, my biggest complaint during Covid is the lack of breakfast. This BW did NOTHING to provide anything... more
I've stayed at a number of Best Westerns in the last 8 weeks. This had a great location. However, my biggest complaint during Covid is the lack of breakfast. This BW did NOTHING to provide anything. Hear me out: 2 nights ago we stayed at the Best Western in Tucumcari, NM. They had all the BW food we have grown to expect behind a counter and the attendant would get it for you. Biscuits and gravy or a sandwich, or cereal, coffee, juice, etc. This Boulder Inn? They were happy to give me directions to where I could buy food in the morning somewhere else. No creativity on how to deal with this. How hard is it to provide hot breakfast sandwiches and juice to go? less
Ari Rubin, Sales at Best Western Plus Boulder Inn, responded to this review
Our breakfast is normally served in our new private dining room. The 1200 square foot Chautauqua room features a 33 foot solid granite buffet, state of the art coffee machine offering over 60 different hot beverages, and a hand crafted gas fireplace. Hot breakfast includes a rotating menu of scrambled eggs, bacon, sausage, juices, 3 cereals, English muffins, Moes Bagels, doughnuts, yogurt, assorted fresh fruit, coffee, and Belgian waffles.
Due to the current global challenges and the governor's orders, we have been forced to offer a limited "grab-and-go" breakfast in the lobby. On other reviews, our current "grab-and-go" is currently referred to as one of the best people have ever had.
I understand that you compared our "grab-and-go" to another hotel in Tucumcari, NM. During COVID, different jurisdictions throughout the United States have different rules and regulations. It sounds as though Tucumcari, NM may have less restrictive regulations than Boulder, CO. That decision is made by state officials. I am sorry if this upset you.