Best Western Plus Blanco Luxury Inn & Suites

We arrived here in Blanco on 2/2/21 to visit family we are from Washington state where we received over 3 feet of snow so after arriving we traveled to Kilgore and coming back we hit snow we decided to stop in at Best Western where we found warmth and comfort we left a couple of days later but after one nite in a trailer we went back to Best Western, at this time the power did go on and off and the whole town is without water but it’s warm and clean and the owners still went out of there way to make sure we were ok and apologized for things out of there control and still fed us Breakfast. Our flight was canceled so we are still here and very thankful for all there HOSPITALITY. less

So incredibly disappointed in the Best Western in Blanco,Tx. We were without power and heat in Blanco,Tx with our 4 kids and dog during the recent Winter storm Uri. After calling and begging them to offer us shelter, they absolutely refused due to our dog. We offered to pay a cleaning fee or a special rate, but no luck. Would have rented two rooms, and would have paid almost any rate to obtain heat for our family. The man on the phone had absolutely no compassion for us even while the weather was 3 degrees outside after an ice/snow storm. I understand that under normal circumstances pets are not allowed and I would have never asked them to do so. However this was an emergency situation, where we were seeking shelter from this winter storm and he wanted us to leave our pet pup behind to freeze. Awful and shameful! Mind you there is only two hotels in Blanco, the man we spoke to kept talking over us and telling us to think about it and call him back. Meaning think about leaving our dog to freeze if we wanted to come there. Pets are family. Shameful Best Western!!!! less

Hotel is very nice, well appointed and extremely clean. Felt comfortable staying there, even with Covid travel concerns. Will be back to stay again soon! Decor is definitely Texas! And the staff is TX friendly and helpful! less

We had a wonder stay in Blanco, TX. Thanks to Best Western Plus! Lovely hotel! Very accommodating host and friendly! We loved the rose gardens! All the precautions were in place for a safe and comfortable stay during COVID. less

This was the most disrespectful manager I have ever dealt with and I'm 56 years old and have traveled around the world!! I was in town for my father's funeral and all of my family was staying at this hotel totaling 6 rooms. The lady at the front desk was very sweet but it appeared she was new. When we checked in on Thursday, we told her the rest of our family would be joining us, but the room I had reserved for two nights for them needed to be changed to Friday night only. My brother was standing there when I was discussing it with her. My family stayed Friday night and told them Saturday morning on their way out that they were checking out but didn't have the key. They said no problem. I received a bill under my door Sunday morning for my room for 3 nights and the other room for 2 nights. She did not get the room changed for Friday night only. I was trying to explain that to the manager and he was extremely rude, kept interrupting me, took me up to the room to show me that they left the "do not disturb sign" on the door and said they didn't check out. He got so upset and was furious with me. I never raised my voice and remained calm trying to explain it to him. He told me I was banned from staying at the Best Western. I was shocked! I have never been more humiliated. I told the sweet lady that it was ok, mistakes happen. She got me some coffee to go and wished me a good day. He said I harassed the staff. What?!!! Oh well, I would never stay there again anyway. I'll stay at Johnson City 13 miles away instead when I come back to work on the estate. less