Best Western Plus Blanco Luxury Inn & Suites

Great location for attending a wedding at a nearby venue. Very clean room and great service even during the pandemic! Breakfast was to-go which is understandable!! Fun time with nearby shopping in between Events that we attended for a nearby wedding. less

On our social distancing road trip we ran into problems at a couple of our reserved hotels. This was not a hotel we had planned on staying at, but after what we saw at a nearby hotel, that we had reserved, we cancelled that and stayed here. Not only did the staff abide by all the safe practices, they went above and beyond to ensure safety. Now, I’ll get to the room. HUGE! Comfortable and brimming with amenities. It was quiet and the bed was very comfortable. The desk clerk, who I suspect was also the owner, was very welcoming and gave us a discount. You can’t beat that! less

First, the outside is nice and well maintained but that's as far as it goes. The "owner" working the front desk started hounding me and harassing me after we paid and checked in. I had 2 of my cousins helping me and my wife with our bags. He immediately wanted my family to leave, they couldn't even help us upstairs!!! I told him we would be a few minutes. Not 5 minutes after we all got to our room, the "owner" called our room directly and was wanting to know the exact minute my family was leaving and what was taking them so long to leave. I went back downstairs to have a talk with the "owner" in person. He started yelling at me saying that my family had to leave at that minute. I tried to tell him I hadn't seen my family in about 4 months and we just wanted to spend some time with my cousins. I would think any reasonable person would understand. But he refused to listen, then he said that my wife and I had to leave. He then proceeded to CALL THE POLICE!!! I am 38years old and I have never been in trouble with the law, I don't have any speeding tickets nor have I been arrested. A police officer came to escort my wife and I put of the hotel. I was treated like a criminal just because my family helped me with my bags and because they took too long in our room. I never threatened the "owner" nor did I call him "names". I have a case pending and I am still waiting for the refund which has not been processed after 4 business days...funny thing is the "owner did say that the day before we arrived a family had checked in and they had 6 kids and were all staying in 1 room with a max occupancy of 4 and the "owner" let that family stay. Both the "owner" and the police officer that responded both confirmed that the police were not called. So why the "owner" chose to do this to my family and not the other family that stayed the day before we did I do not understand. Room was not as expected. Small TV in corner of room with dollar store remote. Ac was window unit and not central air. Refrigerator was broken and did not cool the short time we were there less

We came for our daughters wedding and had 31 rooms at this hotel. The owner and his staff went above and beyond what was expected and made our entire trip a fabulous experience. Because we had over 20 rooms, they had shuttle buses to and from the wedding for out guests. They took the time to store gift bags and the put them in the guests rooms. They also helped with printing out some last minute items, and kept the breakfast replenished with good food. GREAT experience and would recommend this to all!! less

It was very clean and friendly. The atmosphere was beautiful. I just wish they had a social hour or two with wine you are in the wine country. Its so quite i just had trouble sleeping i should of left the TV on. less